Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $9.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 746 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Case's protection and clarity, with many appreciating how well it shows off the phone's color and provides a comfortable grip. The case's ease of installation and snug fit are also frequently praised. However, some customers point out that the case scratches easily and that the price point may be high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 746 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great clear case.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is nice and tight. Button access and operation is excellent. Grippy feel without being sticky. A bit pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this does it's job of protecting the phone in addition to the phones included screen protector (s10plus comes with a screen protector already installed on the phone). So far, I've dropped my phone numerous times, including some side landings and flat back landings. No scrapes or dings, yet. Plus, the clear color of the case still shows the nice color of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great impact protection!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great impact protection for the phone. Light weight and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, moderate protection, doesn’t add bulk to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and protect the phone. Easy to use and light

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sleek Complement to S10+

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear OtterBox case allows the beautiful blue of my new Samsung Galaxy S10+ to shine through. It aids with grip of the otherwise slippery phone, yet lets me forget there is a protective cover on the phone. It's a bit pricey, but I will get my money's worth with daily frequent use of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Best phone case out there!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone constantly. Even flung it out of my car once at a drive through, and this case protects my phone completely every time, while still looking great. It has no scratches or dings on it and allows the beautiful mother of pearl color of my phone to shine through its' clear color.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Quality item for a cheap price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The see through phone case allows me to show off my beautiful samsung phone and protects it from scratches and prints. Obviously you still need to buy a screen protector as with all phone cases. It still looks clean after a month of using without cleaning it. Fingerprints arent a problem.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 4 out of 5 stars

    Otterbox quality with a couple drawbacks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can rarely go wrong purchasing a phone case from Otterbox. Overall, this is a good case. Great build quality, buttons and cutouts line up with great tactile response from the buttons. Phone feels completely secure in the case, with the screen fully protected. No issues accessing the edge gestures. Things that i don't like: - Since this is a clear case, two things happen. First, scratches are noticeable after taking a cloth for a wipe down. Interior of the case scratches really easy. Exterior is certainly 'scratch resistant' but they will appear after some time. Second, dust/pocket lint will creep into the back of the case. Defeats the purpose of showing off the device. - The case is snug. And i mean snug. I've taken the case off twice for a cleaning, and am not sure if i want to take it off again. Awfully difficult to fit around the phone. Not worth cleaning a $50 case and breaking a $1000 phone. Just sayin! With that said, still happy with my purchase. A smoked out version would have been nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 3 out of 5 stars

    I hoped for more from OtterBox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to install. It looks great showing off my new phone. However, it does develop scratches when you lay it on a hard surface that has dust and dirt on it. It really can't be avoided no matter how clean you think everything is. It also gets a lot of dust and lint and other things inside the case that you can see so you have to constantly take it apart to clean it. I guess it works pretty good for a clear case. My phone fell down a flight of stairs and it never broken the phone. I bought tiny little clear rubber dots from Walmart and stuck them on each corner of the back of the case to keep it from lying flat on a surface and that works very well. You can find them on the aisle where they sell Velcro and pads to go under Furniture legs.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Heath!

      We're happy to hear that your case has been keeping your phone safe, but we're bummed to hear about the frustrations you've been having with it. We appreciate your feedback, and we'll be sure to get it passed along to our Otter designers in the case lab. If you run into any other problems with your case, please don't hesitate to reach out to us at 1-855-688-7269, so we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Clarity, Protection

    Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately not that standard which I expected from Otterbox. If you need a case to temporarily protect your phone, then I would recommend.,, however for long term reliability, no! Initially, I was quite pleased with the sleekness of this product, it didn't add any significant weight to my phone, protection was great, and because it's clear it also allowed for the beauty of the phone itself to be seen. Also, the fit is pretty tight at first, which is good but may be an issue for those that wish to change cases frequently. Just know this before investing!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your eventual dissatisfaction with your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case in the future, please don't hesitate to reach out directly to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Clarity, Protection

    Rated 5 out of 5 stars

    Tough case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Symmetry clear case has been very durable, and has protected my phone during several drops. It hasn't gotten scuffed up, like some other cases, and it lets the brilliant blue color of the phone show through.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Durable and Slip-proof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox was easy to place on my phone, looks stylish and has a nice feel for gripping the phone. No slipping out of your hand. It's thin enough to work with a cordless battery charger. I recommend it to anyone that might be a little clumpsy to stop slippage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great accessory to protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering how much these phones cost, this accessory is a needed investment and it is a plus that is looks and feels great. It does not bulk up the phone too much yet protects it against falls with a lip that is also not too intrusive on its usefulness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case for a great price

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was for my dsughter. She loves the color of her phone but all the cases that were avavilable hid the color. This was easy to put on and looks nice. Nothing to fancy and was pretty cheap compared to the others.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Protection

    Rated 5 out of 5 stars

    Exactly what I wanted. A thinner clear case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Symmetry case for my last 4 phones. I always rely on Otterbox brand for complete protection. The new clear case lets you see the actual color of the phone. The new thin design is great. It provides protection without the bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Protection

    Rated 5 out of 5 stars

    My wife wanted it, so she got it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my wife's phone, I wouldn't be caught dead with a Samsung phone. It's clear, so you can see that her phone is blue. It's an Otterbox, so I'm pretty sure it will protect it when she inevitably drops it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection and Beauty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with this phone cover for my new Galaxy S10 plus phone. So far it has protected my phone. It shows off the color of my new phone beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Sturdy, well fitting, great purchase!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth purchase for the Samsung series. Great technology that has preserved my cellphone dropping four feet. It fits the cellphone nicely. The cellphone still charges through the case. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Simple and Effective Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple case that provides outstanding protection while allowing you to see the phone you bought. Most cases make the color of the phone irrelevant. Yes it's a few extra dollars but the fit and feel is perfect!

    I would recommend this to a friend