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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 446 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Symmetry Series Case for Samsung Galaxy S20+ 5G, particularly praising its protective capabilities, comfortable fit, and overall quality. Users appreciate its clarity, lightweight feel, and stylish design. However, some customers have expressed concerns about the grip, price, and susceptibility to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 446 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case, nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, stylish, and classy! I recommend this product if you are looking for a new phone case. This case is shock resistant, fits snug on the phone and feels comfortable in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great, well made case!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is well made and seems to do a good job of protecting the phone. I've also had the case for a while now, and it hasn't yellowed like some of the cheaper cases do.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to be for a samsung phone. Loved the look of my new purchase and didn't want to cover it up w a protective case. Saw this at bb and tried it on my phone and it's perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    love this case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Symmetry case has always been my favorite. It isn't too bulky. Also, I love this color. My only color choice for my phone was gray, but these sparkles looks great over it!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great little case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a slim case to protect my new Samsung Galaxy S20+ 5G phone. This one fits the bill perfectly. Offers good (not absolute) protection without adding a lot of bulk to an already big phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects device well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be very protective yet it allows the beautiful blue color of the phone shine through. I do find it difficult to remove however I shouldn't need to do that very often.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed. It fits my phone perfectly and is light enough that I hardly notice it. I charge my phone wirelessly and this case does not interfere with that.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the symmetry cases for a few years now and they provide the same otter box protection in a slim case that doesn't print too much when carrying your phone in a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cute Case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the phone, and didn't want it hidden in the case. This has a pretty sparkle while still showing the blue. Plus, Otterbox protection! The only type of case I use!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear case for my wife's blue phone. The sparkle adds some shine to the appearance of the phone. Has the same protection as the rest of the cases in this series.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Otter box case S20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Otter Box case for my S20. I can still see the awsome Aurora blue color with its super clear and protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love that it is clear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect. Saved my phone when dropped. Love the clear case, so I can see the magnificent blue that Samsung uses on their Galaxy 20+ 5G phones.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Disappointing for an OtterBox.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case to go with my husband's new Galaxy s20+ phone. He wanted a simple case that didn't make the phone bulky, but protected it, and he had the OtterBox Symmetry series case for his Galaxy 7, so I got this. Didn't realize until it was actually ON the phone that the case does not come up and protect the edges of the screen. If the phone were to fall facedown or have something hit the front of phone, there is no additional protection for the phone. I returned it and ended up finding one on Amazon that goes up over the edge of the phone and offers additional protection for the sides of the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi luvALLMarvel,

      We are sorry that this Symmetry Series Case didn’t quite meet your expectations. It does have a raised screen bumper to help protect the screen while still allowing for unhindered screen interaction. We hope that this one experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions, please contact us at the following link.

      https://www.otterbox.com/en-us/contact-us

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great OtterBox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this case on my Samsung S20+ 5G for a few weeks now and have dropped my phone a couple times. The case has provided some great protection against these drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I can admire my blue phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how ridgid this case is. I bought the blue phone and it looks incredible. I have dropped my phone a few times and great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the glitter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy case, I was hoping for a clear case to see the color of the phone underneath. It has silver glitter all over it, very pretty! Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect the case but is nearly invisible. Dropped the phone a few times witn no problems. Still look new after a year. Allow to showcase the beautiful phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my son's phone well. Can't go wrong with the color. Easy to remove and put back on when needed to access the SD card slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always been a top brand for protecting your devices, but they have also tended to sometimes be a bit "bulky" or difficult to install. This case is terrific. It is not bulky, installation was simple and took only a few seconds. It is clear but with a few sparkles so it shows off my phone (why get a custom color phone just to have it never be seen because of the case?). Yet it still has the Otterbox protection. I accidentally dropped my phone, picked it up, wiped it off and you would never know it had been dropped. Love this case and would (and have) recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with OtterBox. This brand is more expensive but worth every penny. Our family only uses OtterBox for our protection of our phones.

    I would recommend this to a friend
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