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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 819 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series Case's excellent protection and snug fit as major strengths, with many also appreciating its lightweight design and ease of use. Positive feedback also highlights the case's appealing aesthetics and comfortable grip. However, some users noted that the buttons could be difficult to press and that the case is susceptible to scratches. A few customers also felt the price point was somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 819 reviews
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy phone to use, love clarity of the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to use, and the camera is very clear. It takes fantastic videos and the quick touch to the camera is very helpful. I love the way the screens are set up and the organization of the apps and widgets. It's light and easy to hold and use with one hand as well - especially for people with small hands.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Slick case, not in a good way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many Otterbox cases in my time; all Defender cases, which were klutz proof and worked great. I decided to go with a thinner clear case for my S8 and I'm starting to regret that decision. This case looks nice but man is it slippery to hold. It also scratches easy. I'm thinking I can get some grip tape and put on it to make it less slippery since I'm not all about buying another case at the moment. As far as protection it seems OK. The night I put the case on it slipped from my hand and I tried to catch it. As I tried to grab it in mid flight it slipped from my grasp again and went flying through the air like a dog in beef jerky factory liberated from it's leash and landed on my cast iron stove grate. It survived so I guess it does it's job of protecting the phone. I'm kind of neutral on this case as far as recommendation. If I had to get a case again I would pick a different Otterbox case. It's not terrible, it just isn't great.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Tiller,

      "Like a dog in beef jerky factory liberated from its leash" - probably one of the best metaphors we've ever seen in a review! Thank you for the entertaining feedback, and we apologize that you're finding the Galaxy S8 Symmetry a little too slick for your comfort level. Going from the rubber traction of the Defender series to the sleek design of the Symmetry would certainly be an adjustment! We're so glad to hear that the case kept your phone safe from the case iron stove, but if the smooth style really starts to get on your nerves, we might suggest following your heart and switching back to the Defender series. Regardless, please always feel welcome to ring up our friendly Otters at 1-855-688-7269 with any questions or comments, and they'll cheerfully do what they can to help out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Better than black!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously used a Lifeproof case but reviews weren't good for the S8. After shopping current stock and speaking to 3 employees, I opted for the Symmetry case. It's not as sturdy as some cases but it does protect the phone as I've already dropped the phone! The rubber corners do offer decent protection. Plus, it's not black.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    secure case for the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little pricey no design but protects phone well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold. Not bulky, screen protector friendly

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Fit

    Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Leaves access to all ports and doesn't add bulk to the phone. Sleek and simple!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Slim case, good design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this case, but I love it. Didn't add much bulk at all and protects well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Protects phone Can easily access all features of device with case on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like that it is clear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the color of my phone. It has kept my phone lean and easy to hang on to.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect case for S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the S8 perfectly. Has a nice feel when holding with great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 4 out of 5 stars

    Shows off my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the orchids grey S8 and I wanted a clear case because it's such a pretty color! I had my doubts about the effectiveness of such a low profile case, but it's been great. I habe a 2 year old who's managed to throw and drop my phone several times and it hasn't hurt the phone at all. Just make sure you get a screen protector because they no longer have a screen built in. My biggest complaint is the lack of a belt clip. I use an app on my phone to keep track of my workouts and the belt clip made it all so convenient. Thats the only reason i took a star away. At least make a clip we can buy to use with it, please?

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Slim and Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new case for my S8 it fits perfect and protects great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the phone perfectly. Makes the phone easier to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Works well with the phone. Easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice sparkle case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Got for a Galaxy s8. Doesn't add much bulk to the phone. Have dropped my phone a few times and it protected it. Did get a small crack in the corner of the case. Didn't interfere with my zagg. The one thing I didn't like was that the edges of the case are made from a different type of plastic and they have yellowed after about a few months. Had tried cleaning thinking it was due to dirt, debris, etc. but it just seems to be the plastic. Doesn't impede anything but not appealing aesthetically. The glittery back did not yellow.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    GREAT CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE SAFETY OF THIS CASE . IT IS SLIM AND LOOKS GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fits great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, clear, protective, what's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Sturdy Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for the Samsung S 8 phone I just bought. It's a very sturdy case and because it is clear you can see the color of the phone. I bought a Coral Blue phone and it looks nice, it's doesn't hide the color. The buttons on the sides a very easy to push. It's a slim case,not like the bulky ones of before.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Clear OtterBox shows off color of phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the blue S8 and instead of covering up the pretty blue I wanted it to be visible but protected. This provides both but still takes away from the color a bit. But my main concern is it's protection. Great phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Very Nice and Slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how slim it is along with the lightweight of it. There is just a bit of air between the plastic screen protector of the front cover and the screen which is a bit awkward, and the only reason I didn't give it 5 stars.

    I would recommend this to a friend
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