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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $39.99

Customer reviews

Rating 4.4 out of 5 stars with 819 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series Case's excellent protection and snug fit as major strengths, with many also appreciating its lightweight design and ease of use. Positive feedback also highlights the case's appealing aesthetics and comfortable grip. However, some users noted that the buttons could be difficult to press and that the case is susceptible to scratches. A few customers also felt the price point was somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 819 reviews
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Sleek and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case kept my phone well protected for the 2 years I had my phone. It survived many falls. Also, it's very slim and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Well made and nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox case is very appealing to the eye and protects my phone very well. Not bulky like other brands or too thin and cheap. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Weight

    Rated 4 out of 5 stars

    Great protection without the weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it does not mske the phone heavier. Like the sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection, Not too Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case gives adequate protection but is not too bulky to carry my phone in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits well & looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone well and button and holes line up perfectly. protects phone and good grip as well. Matches best buy coral blue phone nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best case to protect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's a little bulky but protects your phone the best. I've dropped my phone many times and never had to fix the phone or the screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone case but im looking for a case with cover, so i exchange this one with samsung phone case with cover coz i always put my phone in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for 2 reasons The first is because it is clear, you make a big fuss about getting a particular color phone then you put in a case and can't even see the color. The second reason is size, you find a phone that fits your hands just right then you buy a bulky case to protect it and lose the reason you really wanted the phone for....the feel and compactness of it. This case let's you keep that feel and did I mention that it also protects? Dropped the phone several time...no scratches, dents or dings!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not usually a fan of Otter box cases due to their bulk. However, this case is super slim while still providing adequate protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Practical and elegant cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lightweight cover that offers solid protection. l love the glittered see through case that allows the phone color to be seen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the cute stylish phone cases don't really protect your phone if you drop it. This is one that actually does. I get both bling and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and keeps the back from being damaged. The edge screen doesn't allow for much coverage along it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Cher,

      We're glad to hear that your Galaxy S8 feels guarded against the world in our Symmetry series case! We apologize that you're feeling a little uncertain about the front protection. We intentionally designed the case to allow for full access with the curved edges of the infinity display, with nothing blocked off. If you're looking for a little peace of mind, we would recommend our Alpha Glass screen protector, which adds an extra layer of fortified protection. Please feel free to check it out via the following link, and call our amazing Otters at 1-855-688-7269 with any questions. They'll go to great feats to help you out!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fits snug on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly on phone. It's good protection for everyday use and light falls. Not bulky and it's light. Buttons work great too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Fits well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits the phone well. It's a commuter case so it's not as bulky as some others. It also fits nicely in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is cute and is probably protective, but too much glitter for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Lightweight, protective case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers good protection and a bit of grip around the edges.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Fits well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitting slim case for Samsung s8, offers good protection

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds phone snuggly in case. Not bulky and allows charging easily.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent protection, but scratches easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case looked good at first, but the clear material is easily scratched, limiting the appeal of being able to see the phone through the transparent back. In retrospect, an opaque case might be preferable. Case fit well enough, but the button covers are not as tactile as with some other cases and do not always clearly register as a press/click.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey DRMJohn,

      We so apologize that your case has been suffering from severe scratching! We like our cases to stay healthy and scratch-free for a long time so that your iPhone is always protected. Additionally, some buttons on new cases can be stubborn at first, but they normally loosen up over time. If these problems persist, we definitely want to get that case replaced! Our Otter doctors will be happy to get the procedure started right away with a warranty claim, so just call them at 1-855-688-7269, and they’ll get a new case on your phone in no time!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Galaxy 8 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case and protects while keeping the sleek look of the phone. No hindrance of phone use and decent price.

    I would recommend this to a friend