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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 798 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series Case's excellent protection and clear design, with many praising its snug fit and ease of use. Positive feedback also highlights the case's slim profile and ability to showcase the phone's color. However, some customers noted that the case is prone to scratches and that the button responsiveness could be improved. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 798 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Awesome case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome...not too bulky and fits th phone perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CASE TRULY PROTECTS & LETS MY PHONES BEAUTIFUL COLOR SHOW THROUGH!

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact this cover is clear. It's also easy to grip.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Fits well on the phone. Offers really good protection

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Crear cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect, protect is good, awesome, price is very good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fits nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely on my S9 and seems to be protecting it at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice lite case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great nice case that is not bulky. Offers great protection.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Scratch resistance

    Rated 3 out of 5 stars

    Case turned yellow very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is durable but turns yellow quickly. Price could have been better overall not a bad product but i wouldnt purchase another case like this again. The case should also be scratch resistant for because of the cost. I will be sure not purchase another clear case. I thought the look was cool but not so much now. Hope you find my review helpful and useful in some way.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Tina,

      We're truly so sorry to hear that this Symmetry series ran into a cosmetic catastrophe! This certainly doesn't sound like the pristine, flawless look that we envisioned for the case, and our stylish Otters would love to restore your sleek security with a warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll get you into a brand-new replacement as soon as possible!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, protects screen with overlap on top and bottom

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone very well. Great protection. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Scratch resistance

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone well, however it did scratch pretty easily, better the case than the phone though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Love the case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and gives good protection easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good, easy to hold, protects phone from drops. Wish it didnt block the phone color quite as much.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protect your phone and show the color of your phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and fits very well good protection for the Samsung S 9

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone great, love the color, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Otter box phone cases. They are very durable and the cases are great at protecting the phones. Before purchasing this Otter Box, I had an Otter Box phone case for my Samsung Galaxy S4. I dropped that phone many times and the phone was never damaged. Thus, I purchased another Otter Box when I upgraded to Samsung Galaxy S9.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone cover

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects like I need it to. Provides good grip on slippery phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cute Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this case. It is protective yet cute.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox repeat customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Including this phone and my last 2 phones I have always used an Otterbox. I am a teacher and my phones often get dropped while I'm working and this has saved my phone several times. I usually use the defender style which is thicker but I got this one which was recommended to work best with the screen protector that I bought.

    I would recommend this to a friend
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