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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 660 reviews

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94%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent protection and clarity of the Symmetry Series Case for Samsung Galaxy S9+. Many appreciate the case's fit and ease of use, while some find it slightly bulky or slippery. The price point is also a factor in customer feedback. Positive comments highlight the case's ability to showcase the phone's original color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 660 reviews
  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    Otterbox Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Otterbox - this one is a different style and clear. I like it a lot more than I thought I would. I have already dropped my new phone so between the cover and the screen protector it saved my phone and the cover still looks like new. Well, it is still new...but it did not scratch. :-) Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Safe with otter box

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the clear. The new otter box is not as bulky as the older one. I am on the go and have a habit of putting my phone in my back pocket , needless to say i drop my phone alot and it still looks like the day i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the Samsung Galaxy S9 Plus. I ended up returning it because I decided to go with a different phone, but the case itself was great. Otterbox continues to be one of the best in the biz for protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Overall pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit it.....I drop my phone all the time. I shattered my last phone. Hopefully this time that will not happen thanks to this case. It's not as bulky as they used to be and I'm fairly confident that the raised corners will keep my phone glass from making floor contact but I'm not willing to test it! I've only had it for a couple of weeks and I've already got a couple of scratches on it but at least the glass is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    It gets dirty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case and the way it protects my phone but the really bad side is that the clear rubber isn't so nice to maintain clean and transparent! After a couple of months it is now with an ugly look and I will have to spend more money to get something new that looks better then this now. It's unfortunate but I can't recommend this particular product from otterbox.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Fjc1982,

      We're so sorry this Symmetry Series case isn't looking so hot!

      Although protection is our priority, we completely get that you need your case looking great while its covered for safekeeping. The good news is we'd love to send you a brand-new case along with some great maintenance tips that should keep things looking fresh for a long time to come. Simply just give us a call at 1-855-688-7269 and we'll get you back on track to stylish security!

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    The clarity of the phone is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome with its clarity and photos this speaker is very good actually can be too loud with some calls it is a little heavier than my last Samsung 6s Plus but I'm enjoying it and I am glad I made this purchase I would definitely recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case seems to fit nicely. I am confident it will protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity, Fit

    Rated 4 out of 5 stars

    I like how it fits well on the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits well on the phone. It's clear and I love that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit on phone. Has protected phone from minor drops .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only cases lur family uses. One time, i got mad and threw my boyfirneds phone at the wall with my full strength. the case cracked a tiny bit but the phone was perfectly fine. I threw it HARD with every intention of breaking it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall fits well on the phone, is slick, and protects well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case if you have a colored phone. I have a purple phone and it looks amazing with the case. This case protects my phone great. I love how easy it is to press the side buttons. Over all great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter case is consistent in protecting my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Otter case because in the past I've had the Otter case on my previous phones and it has always protected my phone when I have dropped it. My phone has never cracked. So I will continue to always buy an Otto case to protect my phones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit's fine and protects well. I'd recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case can definitely take a pounding. I've dropped my phone onto cement out of my pick up more than once unfortunately and have had no issues at all. I will definitely have one of these on all my future cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Keep it up Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone many times and not even a scratch. Also my wireless charger somehow still works (Still don't get how they work to begin with). I love otterbox products and will continue to buy them for every portable device I own!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering how the case would protect it since the phone has the round edge sides but they designed it with that in mind and it provides good protection. I already dropped the phone a couple of times and the case did its job saving it

    I would recommend this to a friend
  • Pros mentioned:
    Transparency

    Rated 5 out of 5 stars

    Slim lines

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slim and clean lined. I like the clear aspect of it so you can still how off the awesome phone color. I've dropped the phone once so far with it and nothing seems to be broken so that's a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid slim Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is designed perfectly for the S9+. The upper and lower front edges are raised slightly to protect the screen if it is facedown, and raised in the back to protect the sensors and the cameras. Case does add some additional width to the device but i found it a little easier to hold in my hand. the added grip is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop and throw my phone several times a day. Without this case, I would probably have cracked screen every day. This case works like a charm and is a must have!

    I would recommend this to a friend
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