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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 746 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 746 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Nice cover!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear shell, good protection and easy to put on

    I would recommend this to a friend
  • Pros mentioned:
    Clarity
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Outter box review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure cover but not bulky and you can still see the phone color.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case - slim and simple. It was durable but not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case that’s protective and sleek. I’ve had my phone flung out of my desk when a forklift crashed into my work area, paired with the Zagg screen protector, I had no damage whatsoever to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Protected my phone. Protected my phone multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iPhone 13 Pro Max case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and reliable. Fits my iPhone 13 Pro Max perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case even with the high price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this case has met all my expectations. I read couple reviews and one said it left scratches when they took it on or off but I have not experienced any problems like that. It covers up the new iPhone 13 pro max perfectly especially the camera that stands out a little more than previous iPhone models and helps prevent it from getting scratched

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Top-Notch Protection and Sleek Design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Symmetry Series Soft Shell is the ultimate protection for my iPhone. It offers a perfect balance of slim design and durability. I love the secure grip and precise cutouts, ensuring easy access to all buttons and ports.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Clear case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case not bulky slim look I can show off my Iphone 13

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fun Ending to a Sad Day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy for all things technical. Their people are very friendly, very knowledgeable and work to give the customer the best price available. They provide instruction for any item that is new or different for the customer and they are always available for additional questions as they may arise as you begin to use the item you purchased. It is actually fun to purchase items from them. I had lost my phone in a shopping mall. The sales person knew how to find my phone with the app on the phone and we were able to actually see it moving around the mall in real time. After playing with it for a short time, we then reported the phone lost through Apple and they blocked any future use of the phone. In reality it became a useless lump of nothing. It was fun and a great end to a sad day. Bottom line - I got a great deal on a new IPhone that is so much better than my lost phone. One more thing, the salesperson transferred through the "cloud" all of my contacts and information from my previous phone, I can't imagine shopping for electronics anywhere but Best Buy. Kudos for a job well done!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    decent fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit... quality product. Pretty pricey for a plastic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    OtterBox Clear Soft Shell iPhone 13 Pro Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OtterBox phone shell is great. It has a clean look. I like that it has a slightly raised frame around the camera to help protect the lenses, just in case I drop my phone--hopefully, I won't drop it! Because this phone shell is clear, I can still enjoy the beauty of my new iPhone 13 pro max, too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Magsafe compatibility

    Rated 5 out of 5 stars

    Nice case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking, sturdy case. So far it has protected my phone very well. It doesn’t add extra bulk or heaviness to my phone. It also looks very nice. I have the Graphite color phone and it was important for me to actually see the color of the phone, rather cover the color with a case. It will charge with a MagSafe charger but sometimes the charger doesn’t stay in place. I had a MagSafe case for my old phone and I took out the magnet part and put it in the back of this case. It works well and doesn’t slip. This case also provides protection for the camera with a raised lip on the back of the case.I would provide pictures but the case is on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ottetbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox phone protection works great. Best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the iphone 12 Pro Max. As Apple is not supplying the clear cases for the 12 Pro Max this alternative not only is less expensive but is much better protection for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    12 pro max Otterbox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a clear case to replace my old original one. I found this Otter box that fits perfectly and adds additional side protection. It also fits nicely in my hand and pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 12 Pro Max Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son as he needed something to protect his phone better. Definitely worth spending a little extra for a better built case. He loves the fade from black to clear. Can’t go wrong with OtterBox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice slim looking case. It doesn’t make the phone bulkier or bigger and hard to grab and fits in a small clutch. And it’s also very easy to use the phone and be able to hold it in your hand without any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great case terrible price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case the only reason I’m giving it four stars is it’s $50 for plastic and I know for a fact that it’s only because this is a brand new case if I bought this case you know let’s say eight months in the future it’s definitely not gonna be $50 but I needed a case and it worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Show off that phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case! Crystal clear, has a great feel, with the sides being slightly rubbery it won’t slip out of your hands. I haven’t dropped my phone, but I have a previous phone with this same brand case and it protected my phone for 3 years!

    I would recommend this to a friend
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