Customer Ratings & Reviews
- Model:
- 77-62044
- SKU:
- 6423995
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series Folio's excellent protection and ease of use. Many appreciate its functionality as a stand and the quality of the case's construction, along with its good fit for various iPad generations. While some find it slightly bulky, the overall positive feedback highlights its value for protecting and supporting the iPad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
OTTERBOX Keep working on it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, but hate it. I like the protection, the lightweight. The cover hangs over about an inch when I fold it back. If you’re lying in bed reading that stupid cover flaps around.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the troubles you're having with the folio cover of your OtterBox, and we'll be sure to let our design team know about your experience. In the meantime, if you run into any other issues, please don't hesitate to call our Customer Service Team at 1-855-688-7269, or reach out to us through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Scratches on the glass/plastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looked like used .. it had scratches all over the glass/plastic side .. returned
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We definitely understand your disappointment here. We're so sorry to hear about your experience though. We don't think any of this was intentional, but it sounds like our friends at Best Buy were able to help you out with a return. If you're still in the market for a new case, please feel free to give our Otters a ring at 1-855-688-7269 and they'd be happy to answer any questions you have.
Cheers,
OtterBox Customer Service Team
Hope it’s good like my phone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t review this item completely although it has been delivered the rest of my order (iPad 8th generation) has not. It was due 12/19/20 until I gave them my credit card number. No one knows where it is or when it will be delivered.
No, I would not recommend this to a friendDidn't protect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is supposed to protect the iPad against accidental drops, WRONG!! My iPad fell about 2.5 feet of the ground and is BROKEN!! I'm glad i got the protection for it!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear of the damage your iPad sustained while under the watch of the Symmetry Series Folio Case. Although we put forth every effort to ensure our gear will provide the very best protection available, unfortunately, there are still many unique dynamics that can influence the outcome of any particular drop/impact.
Unfortunately, our warranty won't be able to help with any device repairs, but we would be more than happy to help get you a fresh start of a new OtterBox. Please give us a call at 1-855-688-7269 and we'll be glad to assist you further.
Kindly, OtterBox Customer Service Team
Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clunky. Would not recommend if looking for anything but device protection
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series Folio didn't check all your boxes! We appreciate your feedback about the size of your case, and we'll be sure to let our design team know about your experience. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team