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Customer Ratings & Reviews

Your price for this item is $8.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 43 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are satisfied with the Symmetry Series for Apple iPhone 12 mini, frequently praising its durability and snug fit. Many appreciate the case's slim design and how well it protects their phone. The product's quality is repeatedly highlighted in positive comments. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Rated 2 out of 5 stars

    broke within a few months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for some reason it cracked in the back and did not drop phone. I talked to best buy and they said it was after 30 days that I needed to goto manufacturer. The manufacturer was great. They sent me a new one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're happy to hear that our Customer Service Team was able to get you taken care of! If you run into any other issues, feel free to call us at 1-855-688-7269, and we can help.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case and screen protector were both easy to apply. I am very happy with both of them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could have been great, but its not.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case initially for how slim it was. After having it for less than 24 hours though I will be returning. The texter on the case is so smooth it offers nothing to keep it in place on a table, or even in your hand very well.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for the heads-up on your preference for a case with a bit more grip, Blake. We actually went with the smooth outer finish of the Symmetry Series in an effort to aid in the retrieval of one's device from pockets and such, but we understand that's not going to be for everyone. You might want to check out our Defender Pro Series, as that model has an outer synthetic rubber slipcover!


      https://www.bestbuy.com/site/otterbox-defender-pro-series-for-apple-iphone-12-mini-black/6422370.p?skuId=6422370


      Have a great day!
      OtterBox Customer Service Team OtterBox