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Customer Ratings & Reviews

Your price for this item is $22.99
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Customer reviews

Rating 4.7 out of 5 stars with 243 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Symmetry Series case for its excellent protection and great fit for the iPhone 12 Pro Max. Many appreciate its lightweight design and the high-quality camera pictures it allows. While some find the price a bit high and the grip could be improved, the overall positive feedback highlights its slim profile and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 243 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otter box for many years and I don’t plan to change now. They make the best protection for your phone investment. A must own for any cellphone no matter how expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing Case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best case you can buy for any phone. It’s rugged, but not bulky like some others. It’s thin but still protect my iPhone 12 in all areas. I love this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Power button

    Rated 3 out of 5 stars

    Good Protection Stiff buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good protection; however, there is one flaw that caused me to return it. The overlays for the power/volume buttons are so stiff as to almost make it unusable. I bought a different brand and it is a lot easier to use.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Wendell!

      We're sorry to hear about your struggles with that Symmetry Series case! We appreciate your feedback about the volume buttons, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Symmetry looks and feels rugged, and should protect the phone if dropped. Not cheap though, but the whole point is to protect an expensive device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite iphone 12 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best low profile case I have found. Basically feels like not having a case at all. I also have a defender case and this is far and away better for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Symmetry iPhone 12 Pro Max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great otterbox iPhone case! I had one on my iPhone 8 & kept it like new for 3 years. I expect this case to do the same for my new iPhone 12 Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone 12 Pro Max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 12 Pro Max! The camera is amazing and there are so many features for editing now you really don’t need a photoshop app anymore!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box never fails!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the new iPhone and I would not trust any other case brand than Otter Box. They are so protective and good looking. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe this was on sale for half price and I had $10 in reward points, got it for $16. The best brand and slim case

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong, sturdy and simple. Exactly what you look for when you buy an otterbox. Doesn’t increase the size of an already huge phone much. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Always like Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my previous iPhone 6 Plus in an Otterbox case for six years. Despite many drops and adventures, it kept my iPhone damage-free. Between the Otterbox case and a rough, durable screen protector my iPhone 12 Pro Max is wrapped up safely and protected,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another great case from otter!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case! Protects my phone perfectly and knowing that there are no bacteria on it makes it a plus because I am a germaphobe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Every one should have this product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box cover keeps my phone looking new even after more than a year of using.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case! Protects the phone very well. Can be a little tough to get off, it other than that it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thin light quality case. Never have to buy another case if you didn’t want to. That’s how great this case is!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dropped my phone more times than I care to say, but I’m confident in this OtterBox not worry when I do. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Never leave without it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has been my go to case I’ve always dropped my phone and it never shattered or the scream break

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I TOTALLY RECOMMEND Otterbox series cases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the Otterbox phone cases is fantastic regardless of what phone you are buying it for, Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox are our favorite cases for our phones. Phone went in the case easily, and it has a good feel in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case for my phone which had dropped numerous times and not a scratch on my phone! Worth it!

    I would recommend this to a friend
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