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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the Symmetry Clear Series case for its strong protection and excellent fit for the Google Pixel 4a (5G). They also appreciate how easy it is to put on and take off, and many enjoy the case's clarity, which showcases the phone's design. While some wish it were more affordable, the positive feedback on protection and fit is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Clear OtterBox for Pixel 4a 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case. Great fit. Adds real toughness to the Pixel 4a 5G.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a case. Rather expensive, but it does feel premium. Already dropped my phone and the case did its job. It's difficult to remove once it's on the phone, but I guess that's the point. I like to remove the case to clean my phone and case separately. It comes with a belt clip which I don't see myself ever using. Would like more if it came with a stand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It's another Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an otterbox. The only gripe I have is when I took my phone out to clean it, for some reason I got some pretty nasty inner scratches but other than that, it's an otterbox. So you know you're going to get protection. But for the money, I'm sure you can find something much more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case, and great price fits great just as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched to Google Pixel phone and was having somewhat of a difficult time finding an Otterbox for it anywhere. Ann Arbor Best Buy had only one left. The sales Representative knew exactly what I was looking for and directed me in the right direction. Super nice guy! Of course you can't go wrong with Otterbox. Really like mine!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    PHONE PROTECTOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY WELLS MADE, FITS PHONE VERY WELL. WOULD RECOMMEND THIS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And another one bites the dust - but not the Otter

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was GREAT while it lasted. unfortunately it outlasted the phone. It did perform all other functions advertised before the horses decided it was a toy. And the new phone is a different size...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best of the Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter Box, Never had issues and this is just another amazing case they have made. Never have broken a my phone while using a otter box case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often drop my phone and only trust the otterBox brand to protect my devices. This case does not disappoint and still has the same reliability as other OtterBox brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being New Years day only outside service was provided. With that said, Best Buy personnel were courteous and helpful. Thanks Best Buy Sarasota, Fl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Best feature is if I leave the flashlight on and place the phone face down the light shows through the clear case

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Plastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is expensive for the price because it's cheaply made.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Axel!

      We're sorry to hear about your disappointment with your Symmetry Series case! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269. Contact us: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great Phone, Great Storw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy always have the answers I'm looking for and the products I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the wrong phone cover, so I ultimately returned. Otterbox is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Pixel 4A 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the camera well and the fingerprint sensor is still easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cell phones in the market period google is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great and sturdy product at a minimum price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Works well. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CHOCO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great.. ...... ...................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case collects finger points like mad. I've used OtterBox cases for many years and I didn't find this quality to be the same as the regular black cases.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Randy!

      We're sorry to hear about your troubles with yourSymmetry Series case! We appreciate your feedback about the fingerprints and smudges, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

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