Customer Ratings & Reviews
- Model:
- 77-65743
- SKU:
- 6434804
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Symmetry Clear Series case for its strong protection and excellent fit for the Google Pixel 4a (5G). They also appreciate how easy it is to put on and take off, and many enjoy the case's clarity, which showcases the phone's design. While some wish it were more affordable, the positive feedback on protection and fit is prominent.
This summary was generated by AI based on customer reviews.
Never made it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one for my Samsung 20 and it worked fine. This one was hard to figure out. There was no tool that smoothed out the bubbles. I finally got it set up and spread out. it took at least twice as long as the Samsung. Then there was a tiny piece of dust that was missed in the cleaning process. There was no way to get it to go and my wife would never let it go. So I did a worthless try to get it out and scrapped it. $35 down the tubes. You could say I was careless about the cleaning or it could have blown in at the end. I would not get another one of these.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any frustration with your new screen protector! We see that you're leaving a review on our Symmetry Series case, so we're unable to see which screen protector you're reviewing. If that's an OtterBox screen protector, we have a great warranty, so don't hesitate to reach out to our Customer Service Team through the link below. If you're using a screen protector from a different brand, then we'd recommend reaching out to that manufacturer or Best Buy for further assistance.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
The box omits details
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box said nothing about this being for the 5g model, ended up buying it with the 4g model and then it didn't fit my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to hear there was some confusion about which device the specific Symmetry Clear Series Case you recently purchased was intended to cover. The packaging certainly should have provided clear direction on that, and we'll look into what's gone on.
In the meantime, we would definitely suggest returning the case and picking up the one for the 5G version of the Google Pixel 4a. If we can be of any help getting your hands on one of those, just give us a quick call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Oh well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did nothing to protect my Google pixel from a 1-2 ft drop that shattered the screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear that your Google Pixel 4a suffered such damage during that seemingly mild spill while under the watch of the OtterBox Symmetry Series Case.
Although distance is certainly one factor when it comes to whether or not a device is compromised, the amount of force and angle upon impact are just a few of the other things that can play a role. We genuinely do put forth every possible effort—from design and materials to manufacturing and post-production testing—to ensure our products will offer the very best protection available to limit the potential for such discouraging outcomes, but unfortunately, we are unable to guarantee that all exposure to risk will be eliminated.
Our warranty cannot be extended to your device to assist with repairs, however, we would very much like to help get you set up with a new OtterBox for a fresh start. Please feel welcome to reach us at 1-855-688-7269 and we will be glad to get one in the works.
Sincerely,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I am giving a poor review is because the phone case that the girl at the store gave me does not fit my phone!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tami,
We're so sorry for the mix-up. We'd recommend reaching out to BestBuy in terms of a return or exchange. If you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to help!
Best,
obcst
Excellent Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox makes very durable smart phone enclosures. I have used these for years.
I would recommend this to a friend