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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,453 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right mix of slim, not too grippy, and solid protection. Haven't had a better case in 20+ years of carrying a cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always have been a fan of otter box cases. this one is just as great as my previous ones. have dropped it several times and no damage to phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased other phone cases that are cheap with no protection, that don't last. This is money well doent. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox and will never get a different case for my phone. It has protected my phone from countless falls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great iPhone Case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my iPhone 8 perfectly. Slim and sturdy, I would strongly consider purchasing another OtterBox for any other phone I have in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Prone to scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the case to be able to display my business card from the back. It does a good job of that, and I feel that it is also protecting my phone (which is also very important). I would prefer a clear material that didn't show scratches quite as easily as it starts to look worn quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox for iPhone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case! I purchased this as a replacement for a previous OtterBox case.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have overlooked otter box cases because of how bulky they are when on the phone. This one is different. It is a lot more slim and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    why

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid, protects the phone from problems like dropping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case and not too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good case. Still not as slim as I’d like but slips on and off as easy as a case should and feels sturdy. I particularly like the rubber edge for grip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case for iphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very comfortable when using your iphone. It also provides good protection against impacts.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Has kept my phone safe.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily my phone is always in it’s case. Yes, I have dropped it many times. The case protects the phone and my phone is still in one piece.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits an iPhone8 very neatly. Easy to fit, less easy to remove. Not dropped it yet, and hopefully never will, but it looks like it would do its job ok.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The iPhone Savior

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product to protect your iphone. I let drop my iphone with the case and nothing wrong happen to it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you how many times I’ve dropped my phone. Still no problem with breakage. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy a simple case until I can purchase the Mophie battery pack. I've already dropped my phone a few times, and it is no worse for wear.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cover for my husband's new phone. Added a glass screen cover for additional protection, very pleased :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scratches easily and it is a bit hard to remove, but seems to protect the phone just fine though it is a bit slippery to hold onto.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Tiller,

      We're thrilled to hear that your iPhone feels safe and secure within the stylish protection of the Symmetry! We apologize that it has gotten a little scratched up, and our awesome Otters would love to remedy this cosmetic casualty by hooking you up with a warranty replacement! Please feel free to give them a call at 1-855-688-7269, and they'll send out a new, flawless case in no time at all.

      If you're searching for a case with a bit more traction, so to speak, we would recommend the Defender series! The Defender has a rubber silicone component that wraps around the back and makes it a little easier to hold. Take a look by clicking on the following link, and let us know if you have any questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-and-iphone-8-purple/6028051.p?skuId=6028051

      Regards,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    STRONG

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my sons new phone, and it’s the best with all the drops he’s had, not even a slight defect on his phone after a year!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent it protects the phone very well and I haven’t had any damage to the iPhone when I have dropped it

    I would recommend this to a friend
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