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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,453 reviews
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective Most protective keys out there best case to use for your phone and to protect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grerat Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, timely, and accurate service. It only took about 30 minutes to take care of downloading info from my previous iphone to my new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale. I like Otter box products. It is not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy, Yet Flexible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new case to replace my wife's old one. Sales Associate recommended this one for the ease of removing it when needed. The prior case she had was rigid and an occasional Zagg screen protector was broke or an emergency call was made by accidently pressing side buttons while trying to remove the case. No problems with this one. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has protected my iPhone for over a year now. I use my phone a lot and drop it at times. It has protected my phone from cracking. It hasn’t worn out and still looks good after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone and case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift.I order this on line.I had no problem ordering it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Simple design with Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for. Simple to put on phone and gives me piece of mind that my phone is protected

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Otterbox iPhone SE case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is a good size and not bulky the one thing that I would like better are the side buttons are a little too stiff to push in but this might just be because it’s new and might get easier to push in later

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Bill,

      You're completely right. New cases require a period of consistent use to 'break things in.' The buttons on your case may be a little stubborn at first, but they should warm up after a couple of weeks. If you're still having trouble, please give us a call at (855) 688-7269 and we'd be happy to dive in with some more troubleshooting tips.

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Appointment was with Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real product but did have Alex from Geek Squad here today, who was FANTASTIC! Very knowledgeable, respectful, and a joy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides good protection and feels durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my first choice but, it was my best choice. I originally went with a case from another company that I’ve used for years. I wasn’t too comfortable with the fit of the case on my iPhone 7 so I looked for another clear case that would offer me “protection comfort”. The protection over the responsive buttons seem a little stiff, but I’m hoping it becomes easier to use over time and use. Overall, I’m happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adequate cover for this model phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad other color options were not available, Disappointed that an offer for a $50 gift card purchasing this model of phone was AFTER I purchased the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my iPhone. Many many many drops and never broke my phone. Light enough for phone too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so much this case because it nice and strong.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted this case as it showed off her phone a little more and you can customize it by adding pictures/stickers from the inside and swap them out. It offers decent protection and comes off pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox = great value for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Otterbox cases, as they last the life of the phone and still look brand new, so this was an easy decision for my work phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox did a good job on my last phone, so I bought another one. This one has been updated and is more rugged than the last one!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Feels protective for my phone. I like the simple clear design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's still iPhone quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone on Black Friday at Best Buy for $299.00. For that matter I bought two .A good deal for a 2 year old platform phone. So far I love the all around features that is still with the times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get at all the buttons, user friendly. I like it

    I would recommend this to a friend
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