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Customer Ratings & Reviews

Your price for this item is $37.49
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 136 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the excellent protection and perfect fit this phone case offers their Samsung Galaxy S24 Ultra. Many appreciate the sleek design and the ease of use, while some find the buttons a bit difficult to press. Although some users noted the case scratches easily and is pricey, the positive feedback on protection and fit is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 136 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone perfectly, reasonable price, great protection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S24 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with so advance tech, easy to use with most helpful app such like translator

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sticky Case Out of Box - couldnt clean it off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the symmetry case for my S10 and S21 Ultra. They were solid phone cases that lasted many falls over a few years. Tjey definitely got a little yellowish brown around the edges, but i liked the texture and look of the phone. I bought the S24 Ultra and this case recently, and i found that the rim of the case was kind of sticky. I took my phone out and tried to clean the case with alcohol and soap and water seperate times, and it ended up making an even bigger mess. It was as if there was a glue around the outside of the case, and I couldnt handle it. I ended up trading it in for a Speck case. The product was being sold on sale, and I wonder if it was because of a manufacturing issue with the case. Its possible I had bad luck with the case I bought, but I didnt feel like taking another chance.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry you experienced an issue with your case. While it does sound like you found a remedy for the issue that you experienced, please know our Customer Service Team is always happy to help and we have an amazing warranty. OtterBox

  • Rated 1 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn't come with the pen, I trusted Bestbuy enough not to open the phone immediately. When I got home and I opened the box there was no pen inside. I bought it as open box but it didn't state no pen on it.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Otterbox case for my Samsung S24 Ultra and I'm thoroughly impressed! The case offers excellent protection against drops and scratches, while still maintaining a slim and sleek design that fits perfectly in my pocket. The installation was a breeze, and the case has a solid feel to it that inspires confidence. The screen protector is also top-notch, providing crystal-clear clarity and responsiveness. I've put the case through its paces, and my phone has survived some serious bumps and bruises without a scratch. Otterbox has truly outdone themselves with this case. It's clear that they've put a lot of thought into the design and materials, and it shows in the final product. If you're looking for a high-quality case that will keep your S24 Ultra safe and stylish, look no further than Otterbox. Rating: 5/5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Fits my phone and all different cables I use to charge. Appears to provide good protection. Went from a defender to this and I like it. Doesn't get stuck in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 4 out of 5 stars

    Good strong case for the value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox case is good and strong. I feel that my phone is safe and secure. With it being light you can still see the color of the phone through it. And the sparkles add a nice little something to a plain plastic case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Color

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Case, fits phone perfectly did not turn yellow

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 5 out of 5 stars

    Blingy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second phone i got this case for. My wife loves it. Says it's blingy without being gaudy. Her only complaint is that it does discolor significantly over time. Itherwise it's a tough case and as often as she drops her ohine on its face, it keeps the crystal safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It's a BEAST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox cover is cute and strong. It makes the phone feel a little heavier but I'm happy it's a beast when it comes to protecting my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've had this case. One for my iPhone and now for my Samsung! Love this case. Simple, cute, and protective!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Power button

    Rated 4 out of 5 stars

    Good case would be 3.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good has protected the phone so far. Points taken away for the wobbly volume button and I feel like the camera isnt well protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the otterbox on my 1st Galaxy Ultra and got this one for my new Galaxy. Helps protect my phone. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Ease of use

    Rated 5 out of 5 stars

    Ottoerbox Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very nice. Very sleek looking. It is easy to hold, and is very attractive. Have gotten lots of compliments as well.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Sleek Design and Light weight.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sleek design and light weight. Used to be Defender series user and the Symmetry product made me change my mind.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Stylish protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my new Samsung smart phone. Elegant and beautiful. It provides protection and attraction to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its expensive but everything is expensive now a days. Hopefully it will lasts a long time and protect my samsung ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Fit

    Rated 3 out of 5 stars

    Decent phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is pretty good. The only thing I would like for it to have is a stand. The front isn't that raised so it wouldn't do a great job of protecting it if it fell on the face. But this case is slimmer to fit in the pocket more easily, so I guess it does the job well enough. Not a must have though.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Chris! We hope you enjoy the great features and protection of the Symmetry Series case. If any questions or needs arise related to the case, please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Snazzy and protective case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. It is protective and looks snazzy on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pictures. Love love it!! So easy to use. So many cool features.

    I would recommend this to a friend