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Customer Ratings & Reviews

OtterBox - Symmetry Series Samsung Galaxy J3 Case for Samsung Galaxy J3 - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 114 reviews

  • 20%
97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 114 Reviews
  • Rating: 5 out of 5 stars

    Lives up to the Otter standards.

    Posted
    Rugrat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had just purchased a Samsung Galaxy J3 V Second Generation and because I am a bit of a klutz, I knew I would need a little bit better than average protective cover. This Otter fit the bill perfectly. It is very strong and sturdy. I haven't dropped my phone yet to test it out, and don't particularly want to, but the Otter I had on my previous phone protected it thru many drops. So, I am assuming this one will do the same. My only complaint is I couldn't find it in a brighter color in the store. They only had it in black...bummer!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case but has no screen protection

    Posted
    MissShawna
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As always the otter box is great but this model doesn’t offer screen protection so buying a $15 tempered glass screen protector plus the price tag of $40 gives you the protection of the otter box defender. Buy the defender if you can find it for your model as where in my case I couldn’t so I had to deal with the hassle of buying 2 separate pieces from here and there and for $5 more than the defender costs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice product

    Posted
    FLguy38
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The only reason this isn't a 5 star perfect product for my phone is that I have the older J3 which is just a slightly smaller than the new one. This case is designed for he new J3 so it is ever so slightly bigger (like maybe a centimeter or so with about half on top and half on bottom) larger than my phone. However, if I had the newer, larger J3 that it was designed for it would almost assuredly be a perfect 5 star item.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice for the right phone

    Posted
    CeCe
    • Verified PurchaserVerified Purchase

    I was excited to recieve this item until I realized it did not specify in the details I read, that it would not fit my 2017 galaxy J3 Luna!!!!! I have to remove the phone to take a photo sometimes- because it covers the flash!!!! Very disappointed!!!!!!

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Dear CeCe,

      We sincerely apologize that this Symmetry series did not end up being compatible with your Galaxy J3 Luna! Our friendly Otters would love to take a closer look to see if we do make an OtterBox that will fit your phone, so please feel welcome to give them a call at 1-855-688-7269. They'll do their best to get you into the case of your dreams as soon as possible!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rating: 5 out of 5 stars

    Protects my cell from drops

    Posted
    ArtsyPat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this protective case for my first cell phone. I have dropped it a few times on carpet and the OtterBox has protected it from all damage. So far I have not dropped it on rocks outside, but if I do, I expect it to perform well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great cell phone Case !!

    Posted
    George
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this Cell phone case for my son's Samsung J3. It fit his cell phone great and was very easy to apply. And so far the case has done a great good of keeping his cellphone safe. I would recommend this case to anyone with kids.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Speck products are all terrific

    Posted
    Nini
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve bought this before for another phone. Bought again for my husband’s new phone. A great product, light in weight, not too big and bulky, luv the grip, plus it’s shockproof. Great for the phone. And at a decent price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT CASE

    Posted
    ldyflyr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband needed a smart phone for his work and since he frequently drops his phone we were concerned. We purchased this case and a screen protector and yes he has dropped it several times and it is doing a great job of protecting the phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best case I've bought

    Posted
    JOSH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Went in smoothly and hasnt fallen apart like other cases i have bought. After purchase they let me take it out of the box and put my phone inside because I was nervous it wouldn't fit. so nice and patient i love best buy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great phonecase

    Posted
    bossgarry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased our first cell phone last November and we think that we could not have gone to a better place that Best Buy. The phone case is perfect for whatwe needed and the girl that helped us was perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bought for a friend

    Posted
    Jala
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was helping a friend buy a new cell phone and recommended he get an Otter Box for protection in case it gets dropped. I have had this type on my phone for several years and like the added protection it gives.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice inexpensive phone

    Posted
    Ash37
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the second one I’ve bought. The first one went to my husband and he really likes it. My son decided he wanted one so I bought the second one to give to him. Seems to be a really good phone with a inexpensive price tag!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    useless

    Posted
    Linda
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I should never have bought this. It is only a bottom and sides, nothing to protect the screen, which is the most vulnerable. If I dropped the phone it could still get broken. Waste of money.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Dear Linda,

      We're so sorry to see that you're feeling so let down by the design of the Symmetry series! While the style might seem more streamlined than you're used to, rest assured that this case passed an extensive amount of testing to ensure that it provides the best drop protection possible. We're confident that the Symmetry should provide the sleek security that you're looking for, but if you have any other questions, please feel welcome to call our wonderful Otters at 1-855-688-7269. They're always delighted to help out!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rating: 5 out of 5 stars

    Keeps the phone protected

    Posted
    lotsofstuff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Would not buy a phone without some sort of protective case. The OtterBox brand has been protecting our phones for years. Had to replace batteries and phones because the wore out but never because of damage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect gift for mom

    Posted
    Picturethis
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Simple use cell phone give to elderly mom. She loves it. Great product good size apps and easy access great for senior citizens and beginner phone for youth.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A sturdy phone protector

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my second Otter Box. I had one on my previous phone and it took a beating! I accidentally DROVE OVER IT! and it protected my phone completely. A great quality product that does what it is supposed to do!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    No cover

    Posted
    Cesbf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I understand this is the only Otter case for my phone, but I am very disappointed that it does not have a cover nor is it waterproof as are other models.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Casbf,

      We are terribly sorry for any disappointment. We currently aren't offering any waterproof cases for any devices, but we'd be glad to pass your comments up the ladder for further evaluation. Please feel free to give us a ring at 1-855-688-7269 with any further OtterBox questions or comments and we'd be glad to assist.

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rating: 4 out of 5 stars

    Always A Good Choice

    Posted
    Meeeee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    OtterBox has never let me down and that stays true for this case. A more expensive choice but they are a good product. I have them on two of my phones. Great choice for sure.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy case

    Posted
    bothersomechild
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a sturdy case just like their other products. This one does not have a covering over the phone screen but a screen protector could be purchased separately

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well protected

    Posted
    Techie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Nice snug fit, Tough but flexible. Did exactly what i needed it to. The metal plates for my window mount work both on the phone and on the case.

    I would recommend this to a friend