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Customer reviews

Rating 4.6 out of 5 stars with 364 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 364 reviews
  • Pros mentioned:
    Protection, Sturdy

    Rated 5 out of 5 stars

    You can stop looking: This is the one.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, it's not a bargain. That's not the point. It's a phone saver and worth every penny. That's the only point. Since purchasing this OtterBox case, I've dropped my phone onto concrete at least one more time than I'm prepared to publicly admit. Not a scratch. Essentially, this case saved my phone from likely death within 30 days of purchase. Everything since has been gravy. Fully recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy

    Rated 5 out of 5 stars

    As usual...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what, otterbox is my go to case for all my phones. Tough, dependable and seemingly indestructible, you can never go wrong with an otterbox. This is my 5th phone since I've started using otterbox cases and all of them have had otterbox for protection. I have even not gotten phones based on the fact that they did not have an otterbox case to put on them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy

    Rated 5 out of 5 stars

    OtterBox Samsung Galaxy J7 Case for Samsung Galaxy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox phone case for my Son's phone is fantastic. It is sturdy, and strong. He has broken every phone he has ever had because he did not get a strong OtterBox phone case. This is my favorite protection for my own cell phone...always strong and sturdy. I LOVE this product. Thank you OtterBox!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Very rugged case.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case fits my Samsung Galaxy J7 like a glove. I feel very secure with this case on my phone. I have dropped My phone several times and it was protected. No harm to my phone. Give it a try!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Thickness

    Rated 4 out of 5 stars

    Tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are some of the toughest most dependable cases there are for cell phones and since this phone is our teenage son's phone it needs all the protection it can get. My only complaint is the thickness of these cases but that is a small price to deal with for heavy duty protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy

    Rated 5 out of 5 stars

    just keep working hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perform medium and heavy duty repairs on build equipment hi and low rise. my phone gets kicked, dropped, fumbled and sat on daily. I have found the Otterbox design just doesn't fail to protect my phone.. I know my first phones didn't have one, Three never lasted more than 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Sturdy
    Cons mentioned:
    Button

    Rated 4 out of 5 stars

    Super-strong case that'll last years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that feels like it's practically indestructible! The buttons are hard to press and tightly rigid at first but loosen up a bit with use. Honestly, mine was a bit too stiff, but I could see how over time, they may settle in a bit. But if you need an incredibly durable case this would be the one to get!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, easy for teen to put on and take off of phone as needed. I worry less about cracked screens/corner from drops. This isn't too bulky, but adds lot if protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Protects my phone well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provided great protection for my phone and the case is not so smooth as to slip from my hand easily. It did not come vcd with screen protectors. I had to order them separately.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great cover for a cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this cover for an Android phone. We usually get the Defender series, but that wasn’t available for this phone model so we went with this one, and we are very pleased with the fit and protection.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdy
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Good sturdy case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely feels sturdy, and looks like it can withstand being dropped. Also it was on sale, so I got it. OtterBoxes can be rather expensive usually, compared to most other cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy
    Cons mentioned:
    Button

    Rated 3 out of 5 stars

    Sturdy but difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very sturdy and will no doubt protect my phone. The only problem is that with its sturdiness it is difficult to operate the power and volume buttons.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there donjake,

      While we're glad to hear that this Symmetry series is offering sturdy security, we apologize that the side buttons are giving you a little bit of pushback! Occasionally, the material on a brand-new Symmetry can be a bit stiff at first, but after some consistent use, it should start to move more comfortably. After an adjustment period, if the buttons still seem stiff, feel free to ring up our handy Otters at 1-855-688-7269, and they'll gladly help find a quick fix!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great Cell Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoughtful design thick enough to protect but smooth surface on back makes it easy to get out of a pocket. The slightly rubbery edge makes it easy to grip.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great otterbox case for the J7.th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox case for the phone fit perfect. Wish there was more color choices. At the time I got it there was only black but on problem it worked just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great phone case !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits hand comfortably. Prevents dropping phone because of good grip. Also screen is protected if laid face down. All around shock absorber function .

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy

    Rated 5 out of 5 stars

    Excellent phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Otter box phone case for my last phone and it holds up and protects the phone. i have dropped my on concrete and it protected the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Button, Screen protector

    Rated 4 out of 5 stars

    Good solid case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good solid case but I only gave it 4 stars because it doesn't have a screen cover and the power button is a little hard to push but it's getting easier with use

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy

    Rated 5 out of 5 stars

    Very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protective case it's very sturdy wipes clean easily good price you'll have piece of mind knowing your phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy

    Rated 4 out of 5 stars

    great protection for phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is giving our phone good protection from any kind of accident that happens to your phone on a daily basis and yet keeps your phone looking like new

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Sturdy

    Rated 5 out of 5 stars

    Protection is good no mater what you are doing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandsons phone and it has held up well in the life style that kids have. great cover.

    I would recommend this to a friend