Customer Ratings & Reviews
- Model:
- 77-83505
- SKU:
- 6471483
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Clarity, Grip
A TOP NOTCH IPHONE PROTECTIVE CASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best iPhone cover I have owned in a long time. What makes it stand out on top? 1) All of the phone's buttons can be easily activated with a gentle touch. What a welcome improvement my older cases. Other cases can be stiff and require more effort to activate the volume buttons and the power button. 2) A raised edge around the camera lenses offer increase camera protection. The raised edge does not interfere with induction charging on a charging pad, or with any other function. 3) The case adds very little bulk to the phone. The case offers a nice feel in the hands. It offers the right amount of tactile feel and grip in the hands. 4) It has remained clear. After about three months of rough use, I see no sign of yellowing. Other cases have started to yellow soon after ownership. This is a very, very highly recommended case. I plan on staying with this OTTER BOX model going forward. It lives up to all hopes and expectations. It's simple and it looks good.
I would recommend this to a friend - Cons mentioned:Case color
Good protector
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always preferred Otter box brand for my phone protectors and this one wasn’t bad for a clear case. It did fade and break apart on the long run but it was worth the money. The rubber part of the product does fade yellow and the glue eventually wears off and breaks apart from the hard case. Overall good product.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox is worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve got the green edition iPhone so this clear case makes my phones color pop while providing excellent protection and sturdy build
I would recommend this to a friend - Cons mentioned:Case color
Strong case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a solid case and very sturdy. Recommend only if you have a colored iPhone cause the black doesn’t mesh very well
I would recommend this to a friend - Pros mentioned:Fit, Grip
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very grippy, snugged for on the phone too! I prefer a slimmer case so this is just perfect. I would recommend that they come out with more colors
I would recommend this to a friend otter case iphone 13 pro.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift given to my sibling! nice for the occasion. I got the mine as well!. 100% satisfaction.
I would recommend this to a friendBeat clear phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is durable and it lets me enjoy the beautiful back glass on my apline green iphone 13Pro Max!
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Case color
Brand New and It’s Already Yellow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it online and it came already in a greenish yellow tint?? Wouldn’t mind it if it wasn’t so noticeable, but it’s kind of ridiculous for the price. You can find cases that look better for half of the cost. Only redeeming quality is how sturdy it seems. Super disappointed..
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the Symmetry Series case to be both structurally sturdy AND aesthetically sound, and we're sorry that the one you received is struggling with the latter. Fortunately, we've got a great warranty in place that will help to clear things up with a brand-new replacement that is sure to keep your iPhone looking sharp for the long haul!
Feel free to set things in motion online through the following link, or give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help with that! https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
Awesome case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and fits nicely, the front bezel helps with protecting your phone from damaged if dropped
I would recommend this to a friend
Phone case
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my son and he was very happy with it.
I would recommend this to a friendOtterbox case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case ever i love it looks perfect on my phone ❤️
I would recommend this to a friendNice feel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the feel of it when its in my but i wish there was a little bit more of a rasied edge on the sides so if my phone drops face flat there wouldnt much of a worry
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We're happy to hear to are enjoying the Symmetry Series Clear case for your device and enjoy the feel of the case. We are happy to pass your suggestions regarding the edges along to our team.
Shatter back of phone with this case on
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone case I have ever had. Dropped my phone not even from a high distance and it landed on its back and the whole back is now shattered!! I’m in complete shock the lack of protection this case has. I will now go back to a life proof case since they are 100% reliable!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear about your damaged device. Our Symmetry Series cases are protective, but some variables sadly can't be predicted. We would be happy to send a new OtterBox case under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Kindly,
OtterBox Customer Support
I mean it broke so
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think I need to say anymore because in this case a picture is worth a 1000 words, or in those case 1000 pieces of glass. So glad I had apple care on my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We weren't actually able to see the pic, but we definitely get the point and are very sorry to learn that your iPhone suffered such damage while under the watch of the Symmetry Series Clear case. Although we put forth every effort to provide the best protection available to limit the potential for such frustration, unfortunately, any given incident is still subject to a variety of unique dynamics that prevent us from being able to eliminate all exposure to risk.
Our warranty can't help to offset those Apple Care costs, but we'd be more than happy to help get you set up with a new OtterBox for a fresh start on that side of things. Just give us a call at 1-855-688-7269 and we'll go from there.
Kindly,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it seemed to already be used the corners seemed cracked already and dirty on the back
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We would recommend reaching out to the original place of purchase for your product to remedy this issue. In the unlikely event they are unable to help, please feel free to give our CS Team a call at 1-855-688-7269 and we are happy to see how we may assist with the situation.
Don’ buy this garbage
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended and not worth the price. BBY emp said it’s lifetime warranty but it wasn’t.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We apologize for any trouble you've had with the Symmetry Series Clear case for your iPhone 13/12 Pro Max. We understand that it can be a bit discouraging when things go sideways. However, if you could please give our friendly Otters a ring at 1-855-688-7269, they'd be more than happy to look into your case replacement options with you under our amazing product warranty.
Cheers,
OtterBox Customer Support
Phone case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two months old, rubber is already yellowing. Not happy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although protection is our top priority, we totally get that you need your iPhone to stay looking its best while covered for safekeeping, and we're sorry that your Symmetry Series case is having some cosmetic complications.
Fortunately, we've got a great warranty that will help to spruce things right back up with a brand-new replacement that is sure to stand the aesthetic test of time! Just ping our friendly Otters through the following link, and we'll be glad to help get one in the works.
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Support
- Pros mentioned:Fit, ProtectionCons mentioned:Bulk, Case color
It’s okay i guess
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started yellowing out after 2 months of purchase. Dropped my phone multiple times and no cracks whatsoever on my phone. Not too bulky. Fits perfect on the 12 pro max because it accommodates more on the notches. But not for my 13 pro max. But since it’s a clear case, you can barely spot the difference.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Case color
Protects fine but ages horribly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case protects the phone perfectly fine, but the rubber padding started yellowing only a couple of months in. 9 months later the yellow part looks like a disgusting shade of mold green and no amount of cleaning will change that. For a clear case, appearance is a main selling point and this fails miserably. The rubber section at the bottom where the port is has become loose over time and now snags my pocket every time I pull my phone out. It was a great case at first but didn't hold up over time.
No, I would not recommend this to a friend - Pros mentioned:Fit, Protection
Awesome case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome! Protects my phone and fit just right
I would recommend this to a friend