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Customer Ratings & Reviews

Your price for this item is $59.95

Customer reviews

Rating 4.7 out of 5 stars with 410 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 410 reviews
  • Pros mentioned:
    Durable

    Rated 4 out of 5 stars

    Otter box iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the case. Seems durable and fits phone perfectly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OtterBox case didn't protect iPhone 12 Pro.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case to replace the Apple clear MagSafe case, which was starting to get old. This OtterBox case couldn't last two months, < 3 foot drop, phone destroyed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 12 Pro. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.

      Warm Regards,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Declining product stability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber sidings break after a year. I’ve had much better otterbox cases before and this is showing a decline in their product.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize the side portions of your Symmetry Series + case are beginning to show some wear over time. We have an amazing warranty and would invite you to please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been real reliable. Dropped it the other day and not a scratch

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Magsafe, Wireless charging

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This snapped on easily and charges very well with the case on. I find it much easier than connecting via a wire. The color looks nice and feels very natural. While it is not cheap, it is worth the price. I have not dropped the phone yet but the case seems to be very sturdy and offers good protection. Enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Durable
    Cons mentioned:
    Hard to put on, Slippery

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very nice and sturdy. A little hard to get phone in and out sometimes. Texture is a little slick.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Magsafe, Slim

    Rated 5 out of 5 stars

    Durable and Slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases never disappoint! I have used OtterBox cases for all the cell phones I have owned. I like this one for its MagSafe feature and, as always, the durability it provides in keeping my phone safe from drops. It's also nice that it's slim!

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    OtterBox Symmetry Series+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case is great in quality and price! More bulky than I would personally like, but it comes with the protective quality of the case. Also love that it is MagSafe!

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Slim
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very thin and durable. My wife bought the exact same one for her iPhone. Could be less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone case. I have had this case on my last 3 phones. They are slim and provide good great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    always trust otterbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go to otter box if we talk about safety and comfort, no matter how much my phone drops, I can trust that this case will save me for a huge dent on my wallet.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Magsafe
    Best Buy Employee

    Rated 5 out of 5 stars

    Fits great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my iphone 12 perfectly. Very durable. And the magsafe works really well

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter is always great quality and protects the phone well a little expensive for such an old phone

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe
    Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    Best otterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works perfectly with the MagSafe charger and since the defender doesn’t come with a screen protector anymore it doesn’t make sense to get it. I haven’t tested the durability of this case against drops or anything but my only con so far is the case is a sleek material and I have to be extra cautious not to drop or have it slip out of my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Slim

    Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really good thin but sturdy fits perfect in my pocket

    I would recommend this to a friend
  • Cons mentioned:
    Hard to put on

    Rated 5 out of 5 stars

    Truly an excellent phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox phone cases. They've gotten a lot easier to put on, especially when you get to their Kindle cases. They used to be so hard to put on or take off a phone (and ereader as well) that it was like trying to make a tire budge with your fingers. This one is for my dad and it keeps his phone safe while being easy to remove to clean anything that ends up under the phone case at any point.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Slim

    Rated 5 out of 5 stars

    Great case for magsafe charging and protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Slim, works great with magsafe charges.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is the only case I will purchase for my phone(s). I have many instances of drops on a hard surface even concrete and always protects. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Nice n lite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is light weight and is not bulky at all. It does work well with the mag safe charger which I use in my car, I have not had it yet fall from the dash. Construction is good. And so far with the light falls it has taken a couple of times it does a good job of protecting the device.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Slim

    Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and durable case. Would definitely recommend.

    I would recommend this to a friend