Customers are enthusiastic about the Symmetry Series+ case's protection and MagSafe compatibility, citing a great fit and slim profile. Many appreciate its ability to support wireless charging and the overall positive feel of the case. However, some customers found the case difficult to put on and take off, and a few expressed concerns about the lack of grip and the price point.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 301 reviews
Pros mentioned:
Magsafe
Rated 4 out of 5 stars
Otter box is the best for me
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always been an otter box fan and didn’t look anywhere else when I got my new iPhone.
Only con is wish this had more of a textured back so it won’t slip as much but I’m sure they did that to keep the MagSafe functional. You get what you pay for
I would recommend this to a friend
Pros mentioned:
Magsafe
Cons mentioned:
Ease of use
Rated 4 out of 5 stars
No too bad
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the low profile feel of the case and it still feels rugged but the phone is crazy hard to get in and out of. Which isn’t necessarily a bad thing but to the point that one of the edges deformed a little...which is annoying. Other than that not bad, the MagSafe works well!
I would recommend this to a friend
Cons mentioned:
Price
Rated 5 out of 5 stars
Coffee guy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so glad I got this model. It feels great,not bulky at all. There were lesser priced otterbox phone covers for my iPhone 12 Pro Max but I only wanted the best. Do not buy a cheap phone cover for a $1200.00 iPhone
I would recommend this to a friend
Pros mentioned:
Protection, Slimness
Rated 5 out of 5 stars
Love it
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the symmetry line of cases. For me, they are the perfect balance between protection and slimness compared to the defender series. It saved my iPhone from a fair few drops.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
OtterBox For the Win
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always had a case and cover on all my phone, but this time when I upgrade my phone I decided to try an OtterBox case and I have to admit that it has out perform my expectations. Even though this case is very thin and stream lined it still protects the phone. I had a client who threw my phone out the window of a 6 story building because he was upset at me and when I went to retrieve the phone the phone was fine due to the OtterBox case. Now the case was dented in and had lots of scratches but the phone survived. OtterBox For the Win!!!
I would recommend this to a friend
Pros mentioned:
Fit, Wireless charging
Cons mentioned:
Price
Rated 1 out of 5 stars
Not wireless charging compatible!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Symmetry Series case for my iPhone Xs in the past and was very impressed with the fit, quality, how long it lasted, and it was compatible with my Belkin Wireless charging stand bought from the Apple Store. When I finally decided to update my phone, it was a no-brainer to go with the Symmetry Series again. I read reviews and decided to take advantage of the Symmetry Plus series to take advantage of the MagSafe technology eventually. The case and my phone finally arrived and I put my phone in the case. Let me tell you, this case is really hard to put on the iPhone 12 Pro Max. The case for my iPhone Xs Max was not like this. Yikes! Get my ohone all set up, go to bed that night, and I find that the phone will not wirelessly charge with my wireless charging stand. What the heck? I attempt to take the phone out to see if it was the case, it took 10 minutes of fighting with it to get it out. I'm surprised I didn't bend the phone. Set the bare phone on the charger and it charges fine. Granted, the charging stand is not MagSafe compatible, but the case is blocking the wireless charger. This case is very expensive, hard to put on, almost impossible to get off, and not wireless charging compatible. OtterBox really messed up with this one.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your frustration with your Symmetry Series+ with MagSafe! That case is designed with Qi charging and MagSafe charging in mind, but we can't guarantee compatibility with all non-MagSafe chargers on the market. Outside of MagSafe charging options, we've seen our best results with OtterBox Power accessories. As for putting that case on, We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best, OtterBox Customer Service Team
Pros mentioned:
Magsafe, Protection
Rated 5 out of 5 stars
Must have Magsafe case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice case is a bit difficult to get off but over well protects the phone very well MagSafe works well would prefer if the magnets were just a teensy bit stronger but overall would highly recommend.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Just right
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slim but yet during enough. We needed something to protect the phones but with an otter, you can never go wrong. These new styles are not as bulky and still strong too keep from damage
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Slim case that protects your investment
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this case. It is very strong and protects the phone from serious drops but does not have the bulkiness of a traditional Otterbox. Highly recommend
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great phone case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super sleek case that doesn’t compromise on protecting your phone. Love that it doesn’t make my already large phone super bulky and it’s pocket friendly.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bulky yet plenty protective. My phone has fallen out of my pocket on a few occasions since purchasing this case and both the phone and the case continue to look brand new.
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this case seems great. It fits tight and feels very secure. Not bulky at all. Phones already been dropped a few times, but it has held up no problem yet to happen
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Grip
Rated 4 out of 5 stars
Solid Case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Provides great protection in a slim profile. Part of me wishes it had a little more texture to help provide grip, but it’s a solid case if your looking for something stylish, effective, and not too chunky
I would recommend this to a friend
Pros mentioned:
Magsafe, Protection
Rated 4 out of 5 stars
Overpriced but good product
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works with magsafe charger as advertised. Otherwise it's a typical otterbox case. Should keep my phone protected.
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is great! It is my first otter box as I’ve always gotten life proof. So far I like this one much better! Fits great, sound is great and it’s not too bulky!
I would recommend this to a friend
Pros mentioned:
Magsafe
Rated 5 out of 5 stars
nice case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case has the magsafe charging area and it is so durable and rugged. The color isn't that bright so even guys like them.
This review is from OtterBox - Symmetry Series+ with MagSafe Carrying Case for Apple® iPhone® 12 Pro Max - Tea Petal
I would recommend this to a friend
Pros mentioned:
Magsafe, Slimness
Rated 5 out of 5 stars
Awesome Case!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This awesome case is slim, durable and MagSafe compatible.
I have recommended it to friends and coworkers who have purchased or will purchase the iPhone 12.
I would recommend this to a friend
Pros mentioned:
Slimness
Rated 4 out of 5 stars
Slim with good protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the slimness of the case, I would have liked it to have just a touch more texture on the case. I’ve dropped it a few times and it it holding up well.
I would recommend this to a friend
Pros mentioned:
Magsafe, Protection
Rated 5 out of 5 stars
Tried and true. Never disappoints
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve used the Symmetry on my various iPhones for years. They’re thin but provide the protection you want for your phone. And having MagSafe is awesome!
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Solid, slim, and nice protection for the iPhone.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t add much size to the phone and makes it easy to get out of your pocket. Also really protection if you are prone to dropping your phone.