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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 301 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Symmetry Series+ case's protection and MagSafe compatibility, citing a great fit and slim profile. Many appreciate its ability to support wireless charging and the overall positive feel of the case. However, some customers found the case difficult to put on and take off, and a few expressed concerns about the lack of grip and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 301 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superb phone case for my iPhone 12 Pro Max!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Otterbox cases for my iPhones because the quality and protection is second to none. This one was a bit tougher to get on, but it fits perfectly and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Otterbox brand for many years. The quality and durability is hard to beat. Protects your phone well against accidental drops. I trust their products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried because it was so thin at first but after 2-3 drops my phone is in perfect condition only the case has the dings and scratches good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great Case for iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new iPhone. MagSafe works great with this case. The case is a little bit to pricey but OtterBox makes great cases with great quality

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it for. Secures my iPhone from damage when dropped. A necessity for phone protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this case is way more low profile than I thought, which is a good thing. It's not bulky and protects very well. A must-have for your iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Protection - MagSafe Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great for protection but the MagSafe aspect not so much. That whole idea needs to go back to Apple’s drawing board. Other than that the case does what its supposed to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This will save your iPhone 12 Pro Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped mt phone so many times and got no damage. I am not even protecting my 3 camera in the back of my iPhone 12 Pro Max and it took no damage

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case for iPhone 12 Pro Max. Had a Symmetry case for IPhone X, so decided to stick with OtterBox again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best cases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great it fits well very sturdy and secure. You know your getting protected when you get a otter box. You always get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always be a fan of OtterBox cases. I purchase this case for my son for Christmas. OtterBox makes some of the best cases for cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing pink case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. The pink is so vibrant and the case protects the phone so well. I love otterbox products and this one did not disappoint either.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this Otterbox phone case along with a Zagg glass screen protector. I dropped my iPhone 12 pro max on concrete and there wasn’t any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I just wish they have a port cover for charging. Like commuter. It work great for MagSafe charge my phone with the Belkin 3in1.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great for wireless charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect care for me perfect no issues with wireless charging which I use A lot of work and at home on different units charging

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. The case fit perfectly on my iPhone. The case is slim and protects the screen with its raise lip.

    I would recommend this to a friend
  • Cons mentioned:
    Case design

    Rated 3 out of 5 stars

    Doesn’t feel as good as the past iterations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked otter box cases in the past and I had this same line of case for my iPhone XS Max. When I upgraded to the iPhone 12 Pro Max this seemed like a great case to go with again. I am not sure if the manufacturer process changed for this or if it’s because the new iPhone 12 lineup is squared off instead of rounded but the groves on the sides feel more pronounced and did not feel good digging into my hand and on my pinky finger when holding it one handed. Ended up being a deal breaker for me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Lemonkneefresh,

      Thanks for being a fan of our products! We’re sorry that this Symmetry Series+ with Magsafe case didn’t quite meet your expectations. We will pass your feedback on to our design team for future consideration.

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pioneer elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my phone very solid grip hard to fall from your hand if your phone even fall from your hand it’s protected with this case

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great with MagSafe!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the magsafe case. I tried to use a different case at first but it wouldn’t line up with the charger right. This one works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The real MVP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case, too bad it’s hard to find in stores. Ordered it it online and arrived in a few days. Always buy Otterbox for phones.

    I would recommend this to a friend
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