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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and quality of the Symmetry Series+ case, with many praising its slim profile while still offering robust defense. Positive feedback also highlights the case's good grip and compatibility with MagSafe. A few customers mentioned the case added some bulk, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time you have a problem is if you’re going through something

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides stellar phone protection. Magsafe hold is weak in comparison to proprietary Apple cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sleek tank

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep going back to best in the business. Only time ive changed is when need waterproof. Love otter toughness .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magsafe+otterbox is what you expect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great case I just didn't like the all-black look vs the cooler colors the apple store had so I returned this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, but I miss the button. This swiping is for the birds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this kind of case. It’s not bulky, but it’s very durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case for the price. I am very hard on phones and this case fits the Bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No coco Chen’s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flfkcnnfv lfovovuuew fkcocisiwh flcocidie coco icy flvocidj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, good assistance and prompt checkout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Symmetry Phone Case for iPhone 12 mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Otterbox. Very strong and sturdy case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works just as it should. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Uncomfortable and expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, plain and not very ergonomic. The square edges are uncomfortable. Needed a case and quickly picked this one. Should have done more research and bought a more comfortable case with a little color. Just purchased something else to replace it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe. We appreciate your feedback about the feeling of your case, and we'll be sure to let our design team know about your experience. We're sorry to hear that you're on the hunt for another case, but we hope you choose OtterBox for your protection needs! Please reach out to our Customer Service Team through the link below of you're needing any help or suggestions.

      Contact us: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Wrong size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for an iPhone 11 and got a iPhone mini case that does not fit

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear you somehow ended up with the wrong OtterBox! Fortunately, Best Buy should be able to make quick work of a fix. If you end up needing any help getting your hands on the best case for your needs, taste, and device, just give us a quick call at 1-855-688-7269 and we'll always be happy to help!


      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome minimal case, not fat or bulky, easy fit and removal from pant pockets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesn’t fit the iPhone 13 mini! Presses against camera causing case to not fit completely around the phone. Beyond disappointed!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! We see that this case is the one designed specifically for the iPhone 12 mini. While our iPhone 13 mini cases are compatible with the iPhone 12 mini, the 12 mini cases are not forward compatible with the iPhone 13 mini. If you need any help finding the correct case for your device, feel free to call us at 1-855-688-7269, and we can get you pointed in the right direction.

      Best,
      OtterBox Customer Service Team OtterBox

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