Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 55 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

84%
would recommend
to a friend

Customers are saying

Customers find value in the Outdoor Audio Install: Landscape System (No Trenching) for its overall performance. Customers highlight the quick and competent installation of outside speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
  • Rated 5 out of 5 stars

    Outdoor speaker install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were excellent! very knowledgeable and professional! they cleaned the area and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy was great! He went above and beyond. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total tech is worth every Penny and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to install audio inside and out do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Came on time, very professional, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got the total tech and had Best Buy do our install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was good everything was set up and working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to dig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should trench to ensure the wires don’t come apart

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice but I had to supply them with my own caulk....way overpriced

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad canceled my install because they do not have a technician available. Wow…….so, why did I pay for total tech support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over price installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled the order because it was too expensive for the little work that they were going to do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never showed up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Showed up to install it. We are very disappointed- they never called us to let us know they changed the appointment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad horrible lazy people. Fire them. They didn’t want to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Abc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismael was excellent He went extra mile. I’d use him anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad arrived on time, did a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team did a great job installing my outdoor stereo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st tech came, unable to install Sonos amp due to being faulty. Tech on phone for 2hours end up getting shipping a new amp. Made second appointment when amp received. Same Tech did not show, called customer service and could not get a hold of tech. Bottom line, no tech showed, lost a day and have not been given an explanation. Apparently tech booked a 4 hour window with another co-worker to complete job which should only have taken 20 minutes tos. Wage theft?? Very unhappy with customer service and management as I have not heard anything back or try to make it Better. Only solution given was to book another appointment later in the month.

    No, I would not recommend this to a friend
Sponsored