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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 933 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and installation speed of the Over-the-Range Microwave Install (Replace Range Hood). Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud and the button layout is unconventional.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 933 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Microwave install, eplace hood range.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was done quickly and professionally. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and Tony were funny, professional, and speedy in installing my microwave. They did a fabulous job. Paul reiterated to me that I can call him personally if there is a problem with the unit. I found the two installers to be extremely personable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installer’s for over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very good BestBuy did screw up on the scheduling. The first appointment was a no show without any contact from Best Buy.on why

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Slimline micro that I was looking for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find an over the stove micro that would fit. It is a Whirlpool makes slimline micro and it fit like it was made for the space. I am satisfied with the product very much. I have had my share of Whirlpool products and I never had a problem with any of them. It also frees up my counter space and I am truly happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my range hood was quick with no mess left behind. Everything worked with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was quick and did a great job. Was knowledgeable about the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good & Quick !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very well and quickly. The technician worked quickly and did a very good job with the installation and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people did an excellent job of installing the microwave. There was minimal dust, they were neat and courteous, and were able to answer any questions that I had. Having professional installation through best buy is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Shopping at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a GE Microwave on Best Buy online and had it installed within a week, I'm very pleased with the Microwave so far. The price was right and I plan to purchase other items from Best Buy in the future. I usually shop at Home Depot or Lowes but this was a superior shopping experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an over the range microwave to replace an older broken one. The Geek Squad--AYS of Glen Burnie--did a great job of taking out the old microwave and the support brackets which were rusted. They efficiently installed new support brackets and the new microwave, which looks great. The job was done very well. We are very happy with the service. AYS is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Change of plan midstream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have my new microwave installed by Best Buy and the installer did a fine job. However, I realized I did not need the range hood as the unit itself had an overhead light and fan system, so I sent that part back. No harm done and a fine installation job performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, was fat and clean, very professional service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE, LOVE, LOVE my new microwave!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. They installed it, and it looks beautiful, matching all my other stainless steel appliances!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went quickly and smoothly. I was kept informed through reminders and then a call from the installers when they were en route. They were professional, careful, and left everything clean and in order when they left. They also gave me some tips for care and maintenance of the new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was installed well. No issues with that. Make sure your installation ticket says they will haul away your old products if so desired. Needs to be set up ahead of time. Worth the Tech Membership with just this free installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect addition to my newly removated kitchen. Works great and is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfectly fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order processed and delivered exactly as expected installed on time Good price Good customer service Equipment performance is very good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Prompt, thorough, and he cleaned up afterwards. Polite also. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My new microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave, so much more space on my counter. Jason did a great job installing it. He is also very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over range install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, thank heaven for the Geek Squad that did the install. The third party installers were not able to install the microwave, didn't know a third party hired by Best Buy wasn't able to install?

    I would recommend this to a friend
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