Customer Ratings & Reviews
- Model:
- NN-SN77HSATH
- SKU:
- 6580627
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and ease of use of the 1.6 Cu. Ft. 1250Watt Countertop Microwave Oven with Cyclonic Inverter Technology. Many appreciate its size and how evenly it heats food, as well as its powerful operation. The only concern expressed by some users is with the child safety lock feature.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Child safety lock
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. Did not expect the microwave to automatically lock the door, while it is working.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! Please note that the door lock function can be turned off by pressing Defrost, then Timer and then Popcorn within 10 seconds. - S
OUSTANDING DEAL AND SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.0rdered and recieved next day to use for lunch, amozon was 50$ more and delivery w/prime was 3 days from order, outstanding deal from best buy, also child lock defeat is ,after plug in press auto defrost, cook time, popcorn will disable child lock ( youtube)
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for your purchase, and we're thrilled to hear that your order arrived the very next day, just in time for lunch! We appreciate you choosing Best Buy, especially since you found such an outstanding deal. -C
Loveeee it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave my old microwave I used the 30 second button numerous of times - this one I hardly use it 19 seconds for a quick warm Up no more no less
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Cassandra! Thank you for your review! We're glad to hear you're loving the microwave and finding it so efficient, especially for those quick warm-ups. It’s great to know it’s fitting seamlessly into your routine. - S
High tech microwave oven for the masses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Panasonic microwave are reliable. Well built to last beyond warranty limits.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Edmond! Thank you for the 5-star rating! We love hearing that our microwave is hitting the mark as a reliable, high-tech kitchen companion! Built to last and designed with you in mind, it’s great to know it’s working just as described. Thanks for recognizing the quality we strive for! - F
- Pros mentioned:Performance
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and I would buy it again, and recommend this item to friends and family.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M
Just me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just almost like the last two I have purchased first 1 lasted about 20 years 2nd about 5 so we will see about this one. 2.5 years maybe ? Stop with the safely stuff I hate having to push a button to open the door.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Dark interior.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The interior lighting is poor. Very dark if not out in the open of the room it is placed in.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Dan! Thank you for your feedback and 4 stars rating! We’re glad to hear you’re generally satisfied with the microwave and appreciate your comments about the interior lighting. Your input is valuable as we continue to improve our designs. We’re glad it’s working well for you overall! - F
So disappointed.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We owned a Panasonic inverter microwave before this it was smaller. It lasted close to 10 years. So I wanted to stick with the same thing when I bought a new one, saw this in the store and got it. In less than a year it already has several problems. The door sticks when I open it, I have to use both hands to open it. Seems like a piece inside near the door is broken. I can deal with that issue but it also doesn't function properly. The motor for the carousel plate is already damaged...it stutters and makes lots of noise. Doesn't spin the food correctly. The whole microwave seems cheaply made with bad parts. I would love to give this a better review because I lived my old Panasonic inverter like I said it lasted a long time and was made to last. This is just cheap junk thrown together and sold at higher price.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. If your product displays an error code, try unplugging it for 10 minutes and then plugging it back in to reset it. If the issue persists, we recommend seeking professional assistance from one of our authorized service centers. - S
Very Good Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave. Larger interior is good for bigger dishes.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the great 5-star review! We’re glad the larger interior is making it easier to heat up your bigger dishes. It’s always our goal to combine size and performance to fit your kitchen needs perfectly. Enjoy many delicious meals ahead! - F
Great purchase, value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you can expect in modern microwave. Great bright light inside.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the wonderful 5 stars review! We’re glad to hear our microwave is delivering great value and meeting all your modern kitchen needs. That bright interior light is definitely designed to make cooking easier and more enjoyable! Wishing you many convenient and tasty meals ahead! - F
- Pros mentioned:Performance
I want my Breville microwave back!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this microwave again. Yes, it is powerful enough, but the ease of use just isn't there. The interior light is the tiniest little light I have ever seen. It may as well not be there. There is no way to use the microwave in the dark, as the panel of buttons does not light up. Turning the micro on requires pushing more buttons than what should be necessary. I want my Breville microwave back!
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. - S
Microwave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the lock on the microwave.The nnew features are great!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Mattie! We're so glad you're enjoying the new features, and that the safety lock is making a difference for you. It's great to hear when thoughtful details are appreciated. If you haven’t tried the quick 30-second function yet, it’s perfect for fast heating without any fuss. - S
Turntable drive defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had two substantially identical Panasonic models before this one, and we loved them so much we wanted another one. But the model(s) we had before were no longer available and this was the closest one in the size we needed. It had a manufacturing defect, though; it made a loud, repeating clicking sound for about ten seconds when the turntable started and then for about fifteen seconds when the turntable stopped, indicating slippage occurring in the inner workings of the turntable drive system. We returned it and bough a Hamilton Beach model which was HALF the price and has had no problems whatsoever.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Nikki! We’re truly sorry to hear about your experience with your recent microwave purchase. That’s certainly not the quality we aim to deliver, especially after your positive experiences with previous Panasonic models. We appreciate you sharing your feedback, it helps us identify and improve areas that matter most to our customers. - S
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has fallen off with the quality of products that they have. They use to be the place I go to and get all of my electronics worry free, but now I don't know
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Ballard! Thank you for sharing your thoughts. We’re sorry to hear about your recent experience and understand how frustrating it can be when expectations aren’t met. As the manufacturer, we’re committed to maintaining high standards for our products, no matter where they’re purchased. Your feedback is invaluable to us and helps us to improve our services. - F
Panasonic Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Panasonic microwave we have owned. Lots of options. Love the new locking door to keep little ones from opening.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your 5-star review with us! We're glad to hear that you had a positive experience overall. -C
Panasonic has a problem...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Panasonic microwave developed rust and peeling finish inside the microwave ceiling (everywhere else looks new). Totally unsafe for cooking. Microwave still works but i wont cook in it with peeling finish which is flaking off with rust appearing underneath. Terrible quality. I used to trust Panasonic...now ill stay away .
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced. The behavior you've described is not typical for this unit, and we would like to investigate further. Please contact our Panasonic Consumer Support department at your earliest convenience so we can assist you accordingly. - S
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this microwave as it was making a stutter noise whenever we pressed start. Best Buy made it a breeze to return. Brought it back without the box and just my online receipt. They didn’t have an exact replacement in stock, but I got a comparable one which I love!(samsung)
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. -C
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave is a great buy and works wonderfully. I would recommend to anyone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. - S
Pansonic 1.6 cu ft 1250 Watt Countertop Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Great Size, features, and price for our needs. Fits well on our limited counter space
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review! We're so happy to see our product meets your expectations. - S
Best microwave on market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Panasonic it is highly rated and has all the features I needed
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your 4-star review with us! We're glad to hear that you had a positive experience overall. - S