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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, sound quality, and call blocking features as significant advantages. Many also appreciate the caller ID, the phone's price point, and its range. While some users find the volume could be improved, and a few have noted minor issues with the speakerphone and menu navigation, the overall feedback is positive. The large display and answering machine capabilities are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,512 reviews
  • Rated 5 out of 5 stars

    Great Telephone!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a similar phone from Panasonic which was working perfect after several years, but it was accidentally dropped in the water. Although, the phone still functioned the display no longer worked. I have had these phones for almost a month and so far they are working great just like the one I had before. I was hesitant to purchase them because the description said the phones were white and I thought it might not look nice in my home. However, the phones are trimmed in silver with silver buttons and the rest white. They look great. Even my picky teenager liked the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with Panasonic!
      Also, we thank you for the 5 stars! Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Still use Landline and I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for Home at a wonderful price. Even Nobody used Landline theses days , I just love Landline for me it was the best ever created thing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! Panasonic

  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good, basic system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did read other reviews of this answering machine/phone system. It was easy to set up. My favorite option is to have the answering machine announce the caller after two rings. I can hear it in other areas of my house and am notified about the identity of the caller before I actually answer the phone. I do miss the beep when a message has been left on the answering machine as my old machine did. This one only flashes so you are not alerted to a message being received unless you physically look at the base.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for the elders!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my 94 year old mother and she loves it. The number keys and displays are larger than most and it’s very simple to use. She is not “high tech”, so the fact that this phone has just the basics is a plus. It doesn’t take up a lot of space and the second handset is conveniently placed next to her favorite chair. I also like the call blocking features to help minimize telemarketing calls. Sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to read and easy to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping for new phones for my Mother in Law. She needed something she could see, hear, and learn to use easily. She is not a very high tech person. These phones, even though being high tech with many features, are very simple to setup and use without having to know all the hidden features. The numbers on the face are bold and easy to read. The volume can be easily adjusted by her for when she either does or does not have her hearing aid in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Easy to Use but plenty of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an elderly aunt and it met her needs as being easy to use with large button but yet it had high tech features like announcing known numbers/names of callers in the phone book. The locator feature will also allow her to find the receiver if it is misplaced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Surprisingly great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old phone was dying but had no idea how bad it was until I hooked up this phone. Sound quality is fantastic. Really comfortable to keep on ear. It announces the caller by name. All very unexpected for a cordless home phone. I'm delighted.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of suffering with poor reception, battery length, dropped calls , and overall poor performance from AT&T and V-Tech expandable phones, I finally spent a little more and got this Panasonic 2 handset system. I love it. Reception is great. Battery holds for 2 days or so out of the cradle, and it’s so easy to block calls. Caller id is announced clearly too. I will definitely buy Panasonic again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, looks good, big bold display, built-in answering machine, voice announces the incoming calls, clear reception and volume--this phone was just what we needed and was at the price we wanted to pay. We have one downstairs near the computer that connects it to MagicJack (which is awesome). The second one is in an upstairs bedroom (about as far away as possible in the house) and also connects to MagicJack without a problem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like this set. It has the ability to block calls and put each individual handset in 'silent mode'. The battery is also good. Does not take much space. And, I can hear clearly the other person on the other end. The ring is quite loud, if you wish it to be.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my old phone. It’s seems excellent for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Call blocking, Caller id, Ease of use

    Rated 4 out of 5 stars

    Love the Block feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about a month now, It was easy to set up. I like when the phone rings, it announces who's calling, and you can block the annoyance calls. also when the answering machine picks up you can hear on the second phone. Cool.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Great phone for elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so easy to set up & use. Numbers are large & backlit. Love the feature that announces caller. Would highly recommend especially for older folks.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Caller id, Price

    Rated 5 out of 5 stars

    Excellent phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently gave a review on the Panasonic KX-TGL432B cordless phone which I didn’t return to Best Buy but gave away to charity. Two days later, I was able to purchase the phone I originally wanted, the KX-TGD532W. This phone has a number of ergonomic improvements over the KX-TGL432B. 1) it is a newer model, 2) it has a separate display digitally listing the number of saved messages, 3) it has a separate dedicated button to block callers, 4) the ringer is louder and the speaker quality is better, 5) it was actually less expense when I made the purchase. Features common to both phones, Speed Dialing to 10 saved numbers, extensive caller phone book, many different ring tones to select, and an accompanying easy to find function instruction paper manual.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone system has good features ,a good sounding locator when a phone is missed placed from the handle ,large numbers for us over 55 group and has a good range away from the base .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Never Let Me Down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Panasonic Phones for year. They never let me down. Bought this to replace an older model I bought about 5/6 years ago. My old phone was still fine, just needed new batteries, but decided to upgrade to a newer model. Other than the new variety of ringers and a stronger signal, there was no difference between them. This phone is extremely clear, no echo, simple to use. It feels comfortable in hands, rubber type, illuminated buttons. Answering machine is also very clear, not robotically muffled, and easy to use. Extremely Happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cordless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Panasonic cordless phones forever. My last set had battery problems and contacted Panasonic. Was upset on how difficult to contact them. Then when I do, I get an email send to Panasonic and we will check. No address to send or anything. I was upset but decided to stay with Panasonic for various reasons. Up to now these phones have been decent. and no major problems. I wish Panasonic would have a method to download phone numbers from the other Panasonic phones. The reason a four is because this phone will NOT keep correct time. Others were poor but this phone is a joke. Set right time twice and within a week almost 10 minutes off. Worst part is it always gets worse. Other than that, It is a cordless phone with decent range and very clear reception. I wish the pace lit up or blinked when there are messages-like the phone before last one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Way above!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After V-Tech and AT and T - WOW! This Panasonic blows them out of the water into the sky and disintegrating in space! Everything is easy to access and the sound is far superior and it just is a solid, good piece of equipment. It is possible to change the ringtones and many other things to customize. And it obeys you. Not you it. The caller ID really keeps the scammers and tele-marketers as close as possible to “controlled!”

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Key pad is clear, sufficiently lighted and numbers are large enough to see without having to wear glasses. Audio announces incoming call which is also clear and easy to understand. Simple to set up and use. Excellent quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 5 out of 5 stars

    So many features for the price.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced an older Panasonic phone I had. The previous phone cut in and out on every call I was on. I did not hear it and everyone on the other end did. I could not walk around my apartment at all. After much research and reading review after review, I settled on this model. And what a difference! I can walk all around my apartment with no interference. I like the features - large screen, phone lights up to signal an incoming call, talking caller ID and the ability to block unwanted calls. It was a great purchase.

    I would recommend this to a friend
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