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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,058 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not so good for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones, but the volume could be louder. I am a senior citizen and my hearing isn't as good as it use to be. I have a hard time hearing even at the highest level.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Love these phones.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. Love that I can add my cellphone to the unit. When I get a text or call, the unit lets me know. This is great since I do not carry my cell phone around the house with me. Sound quality is satisfactory, and I would recommend these phones. I still have not figured out all the features the phone offers, but I basically needed the phones to make and receive calls on my landline.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grrat value for thr $$$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my parents. They are happy with the easy setup and ease of use. No issues, and the handsets themselves feel sturdy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your positive feedback motivates us, thank you! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Panasonic phone died and we replaced it with this new version. Very happy with it. So easy to set up, which I was so excited about. It was almost like just plugging it in. I would buy this again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Land Line Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this same product for years! Quality is great and last for years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dave! Thank you for your long-time trust in our phones! We're so glad to hear that the quality and durability have stood the test of time. Knowing our products have been a dependable part of your everyday life over the years means the world to us. Here’s to many more years of reliable connection! - F Panasonic

  • Rated 5 out of 5 stars

    Good range, audio, and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are more 'intuitive' than the otherwise good at&t set we had B4

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your great 5-star rating! We’re glad to hear you’re enjoying the good range, audio quality, and intuitive features of our phone system. It’s wonderful to know it’s a step up from your previous set. We appreciate your support and hope it continues to serve you well! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic linc2 cell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this linc 2 cell phone. I was missing calls on my cell phone if the phone was in another area of the house. Now it rings on the handsets which are in various sections of the house

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    panasonic makes great phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great. I use them every day. We have one upstairs and downstairs and also in our garage.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Portable phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty clear sound easy to maneuver and install. Hopefully it’ll last for a while.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Mario! Thank you for your feedback! We’re pleased to hear you’re enjoying the clear sound and ease of use. We’re confident the phone will continue to serve you well for a long time. - S Panasonic

  • Rated 5 out of 5 stars

    Atl333

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice telephone system that alerts me of messages and missed calls. Helps me not miss information left when I can’t be close enough to answer. Very easy to handle and function.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely done Pansonic! Phones work flawlessly and the Bluetooth link to the mobile phone is great. Really like this system!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Calling everywhere.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding system for the larger home. Great reception and easy set-up. Highly recommend for the home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your kind words. We’re glad to hear the system provides great reception and easy setup, making it a strong fit for larger homes. We appreciate your recommendation and your trust in Panasonic. - S Panasonic

  • Rated 5 out of 5 stars

    Mr. Brown

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this set of phones for years. They have stood the test of time. I would obviously recommend them to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the wonderful 5-star review! We're truly honored to hear that your phone set has stood the test of time and continues to serve you well. Your recommendation means a great deal to us, and we're so grateful for your long-time support! - F Panasonic

  • Rated 5 out of 5 stars

    tis a great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the phone use it in 4 locations around the homr

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks so much for your great 5-star review! We’re happy to hear the phone is versatile enough to use in multiple spots around your home. Here’s to staying connected wherever you need! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Panasonic phone system we have had in the last 20+ years. They are easy to use, reliable and keep getting better. Love the call block features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Claude! Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating! It’s fantastic to hear that the KX-TGD864S phone system has continued the tradition of reliability and ease of use you've enjoyed with your previous Panasonic phone systems. Thank you for your continued trust in Panasonic! -C Panasonic

  • Rated 5 out of 5 stars

    Fast, accurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described, fast delivery. This phone is a real upgrade… The best thing it does is read out who is calling so you don’t have to stand up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Good phone with easier-to-see buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for someone accustomed to a Panasonic phone, and wants easy-to-see buttons. It has white buttons which light up from behind, which is better than some other new Panadonic phones which have black buttons on a black background which only light up the outline of the button (barely). The only negatives are the lack of a speakerphone and dial pad on the base, and that there are NO belt clips to put on the phone,which would make the phone less likely to slip out of your hand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Kindly take note that this model has a speakerphone. You will have to press SP-phone (last row of buttons, the one on the left) during a conversation. -M Panasonic

  • Rated 5 out of 5 stars

    Great phone at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time looking at phones here and on Amazon and finally chose this one because of the excellent brand name (Panasonic) and the great customer service provided by Best Buy for products bought through them. These phones (it comes with 4 handsets) have many, many useful features (some of which I wasn't even aware of when I bought the phone) and the provided manual makes it easy to make use of them. I am very pleased with the product and would recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for recommending us, we are delighted to read your positive thoughts! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Call Blocking at Last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working flawlessly; relatively easy to operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Excellent Land-Line Phone System.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this new phone system to replace older Panosonic land line phones. They were easy to set up and do the job. I would highly recommend this Land-Line Phone System.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Tom! Thank you for the wonderful review. We're thrilled to hear that the KX-TGD864S phone system was a great upgrade from your older Panasonic phones and that it was easy to set up. We truly appreciate your recommendation and are so happy it’s meeting your needs perfectly. Best, C Panasonic