Customer Ratings & Reviews

I've had the unit two months and it died - complete loss of power and that means all the phones in the house died with it. Now I have to wait two or more weeks and the choice is a re-furbished unit or take it to a local tv repair shop with the same or longer wait time. No print cartridges in this unit - just a $150 toner cartridge as with a xerox, so I will never use it as a printer. Phones really surprised me when I answered a call using the base unit phone (a wired phone) then went to the wireless phone and when I pushed talk it gave a message that the phone was busy!!! All phones are not on the same call??? That could be a setup issue I missed, but I've never had that happen with any other wireless phone setup. We only have one phone number. I was also surprised to find it's only a black and white printer (my better half bought this gizmo without realizing that). This is a new model, but it doesn't surprise me the price on this unit is dropping. I also find it odd that they already have a refurbished unit to mail to me to replace this one. I have a problem with refurbished items. I pay good money for new equipment and expect to get new equipment if I happen to get a lemon.