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Customer reviews

Rating 4.5 out of 5 stars with 1543 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,543 reviews
  • Rated 2 out of 5 stars

    It does its job but older Panasonics were better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one because I need 4K and I've owned two other Panasonic blu-ray players, one of which only started to give out after ten years of use. I didn't realize this model lacked a screen, so that's my bad. But there are a few other things that are inferior compared to my DMP-BDT460 that just put me off. The interface is very plain and feels like a step down. There's an annoying power save/sleep timer that shuts the unit off after a period of inactivity, like if you leave something paused too long, that you can't turn off. This device can't play the same hard drive files that the old one did, and it will play some but not others of files it is supposed to play. (All stuff that used to play on the old player.) Most annoying of all, this device does not have Vudu or Google Play, only Amazon and Netflix. Panasonic's app store is very strange. I can get Russian TV if I want, yay, but not Vudu which was available on the old player. Luckily my new TV is Android based and I can get it there, but that's a major disappointment that they took Vudu away. Discs look great, I can't say anything bad there. The unit has a fan, that's a plus since I know a lot of players leave it out to save money. I bought this to be a combination player/streamer, though, so I don't feel completely satisfied with the purchase.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback and we're sorry to read about your less satisfactory experience. We take quality control very seriously and we will consider your opinion in order to offer a more satisfactory service. Panasonic

  • Rated 4 out of 5 stars

    4-K Panasonic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-K player has experienced no disc viewing opportunities and the only negative feedback I would offer is that it does not have the ability to connect to the Internet wirelessly.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -G Panasonic

  • Rated 3 out of 5 stars

    Difficult to setup and input settings.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't play home recorded DVDs. It was hard to figure out settings with little instruction included in the box. I recorded the DVD to an external hard drive and connected it by USB. That worked. I'm average tech-savvy so it could be me, but I was disappointed with the lack of instructions. I thought about returning it, but didn't. I still use it occasionally.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Solid 4k blu ray player, sub par streaming service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid 4k player if you dont need streaming services. It can do limited streaming services but I bought it mainly for the 4k bluray and dts audio. Works perfect for that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best paired with the Samsung QLEDS which was the main reason I purchased this one over the Sony that was available. Nice features also included with streaming apps, etc.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 2 out of 5 stars

    Did not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control is NOT well designed, it has a random ‘netflix’ button in the middle which causes to be hit by mistake. Also, it never worked properly, not sure if I got a bad unit, but it wouldn’t work, every time the movie was going to start, dvd made an awful sound and it would jump back to the main menu.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your experience with us.
      We're sorry if the design of the remote didn't meet your expectations and we will consider your opinion for future improvements.
      Please make sure the disk you're trying to play is supported by the player.
      You may find all the playable media below:
      http://help.panasonic.ca/PCS/OperatingInstructions/TQBS0233_Eng.pdf#page=6
      If you need further assistance you're more then welcome to contact our Chat Agents:
      shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    Turnkey delivery and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team delivered: painless and speedy delivery and set-up of a Blue-Ray DVD player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    4K Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an older Panasonic Blu-ray player, so far it has been good with no issues, it also has performed nicely with loading the discs faster considering it should have a faster chip in it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    upgrade for real

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little thing. one thing one of the questions pointed out is that its new tech. No RCA cables (Red,Blue, Yellow ports), HDMI cable for those of you upgrading keep this in mind.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k player. Perfect for Samsung TV's since they only use HDR and not Dolby vision. It loads very fast and easy set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 5 out of 5 stars

    Great 4K Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for future proofing. Buying a 4K TV next year so I haven't been able to fully test, but I will always trust Panasonic and wish they still sold TVs in the US.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent value and picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blu-ray player. I wanted a mid-range 4k blu ray player that was affordable and this one is so much quieter and faster-loading than a gaming console.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5-stars, dear Andrew! Hope to hear from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Best BluRay Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched and researched all the Blu-ray players and decided on this one. I have had Panasonic products for decades and have never been disappointed. Not only that, Best Buy had an amazing price on this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Review of blu ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device. I love it's features. Worth every penny

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and versatile. Multiple output options make easy installation.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 4 out of 5 stars

    4K hdr 10+

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as intended. Best priced at the time, only issue is it wasn’t Dobby Vision able.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your 4-star review with us! We're glad to hear that you had a positive experience overall. -C Panasonic

  • Rated 5 out of 5 stars

    4K Streaming Blu-Ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit had a particularly good price, and replaced an older, poorly functioning one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 1 out of 5 stars

    Basic features not included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all have had no problems playing discs. The biggest issue is there is no dedicated menu button on the remote. There is a top menu button which does not work on most discs. I believe it will go to the menu when you first put a disc in, but the problem comes when playing a tv series with multiple shows on a disc. After watching a show you have to go to options then to menu. The menu button is one of the most used buttons on a remote and this player does not have that. Just what is called a top menu button. As I said there is a top menu button, but it does absolutely nothing. I have never found a disc where a top menu button worked. Also when fast forwarding or rewinding, there is no line to indicate where you are in the show. Just basic things that every player I have ever owned had, and this company decides, nope not gonna have that. Should of took it back to the store when I had a chance.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 1 out of 5 stars

    Don't trust OpenBox ratings if purchasing open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time BB customer and decided to buy an Open Box version of this that Best Buy claimed was excellent condition and this review is about this Open Box version. Received today box looks like someone left it in the rain and was taped everywhere with Best Buy labelled tape and this box was in a normal cardboard box that had no damage.. Opened it up and Player was in nearly as bad of shape. Dents in the side scratches along the front and top and full of dust, like someone had used it for several years then decided to trade in. Then I plugged it in and the tray would not open. When I took off the top, the whole drive assembly was detached/broken from the case like someone took it apart then forced it back into place to try and get it to fit or the dent in the side was they dropped it and it cracked the drive assembly off. I was able to place it correctly by hand and the tray now opens and closes but I haven't permanently attached it cause the plastic is broken where it screwed in. On a positive note now that the tray opens/closes, so far it has recognized every DVD, BluRay and 4K disc I put in, including burned BluRays and DVDs. So the player seems fine now that I have made fixes. But is no way excellent condition like BB claimed.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We apologize for the negative experience. We suggest contacting the vendor for further information since the product was an open box item. -C Panasonic

  • Rated 5 out of 5 stars

    My Product experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very nice and easy to install. I am very well pleased by it and would only change it for a Multiple DVD player that holds more videos in a tray for fast movie viewing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

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