Customer Ratings & Reviews

Excellent picture and audio with this 4k player. Works well with my OLED TV. Friendly and helpful sales staff, and a competitive price. Great place to shop for audio/video equipment

I still like physical discs, streaming just does not match the bandwidth available on physical discs so for the big blockbusters they still look much better on disc with a good TV. I was using an Xbox X for playing my 4k discs, but more and more 4k UHD titles are on triple-layer BD100 discs that were having layer transition issues with the Xbox. This has not had any hiccups yet, everything we've viewed so far has played straight through, and the video quality has been fantastic.

This one seems to do it all. Plays the few 4K discs that I have bought and looks amazing. Upscales BLu-Ray and DVD and makes them look better also. Loads quickly. No complaints adn I have owned it for 9 months now.

After lots of research into a 4k player I decided that this may be best I could do for under $1000. This thing is amazing...sound is better than I could have imagined in 5.1.4 Atmos. The HDR optimizer that allowed me a much better experience with my UHD65 Projector was worth every penny. Had to order it cause my Best Buy wasn't a Mangolia store. Took a week. Well worth the wait. Oh and Netflix HDR +ATMOS! Be mindful no VUDU though.

It loads and processes discs quickly, the menu is reasonably intuitive, and I've had no issues with playback functions. The remote is the same as the Panny remote I had about a decade ago before moving to an Oppo BDP-103, so I have no complaints about the remote. I do understand why others complain about it, though. If you're looking at this player, you're thinking one of two things: "It sure is an expensive 4k player." Sometimes, you don't get what you pay for. I simply did not want to pull the trigger on the $1k flagship unit, and this one has exceptional audio and video quality with superior processing speed, making it the right choice for me. It is not built like a tank like Oppo or other flagship players, but as long as you don't abuse it, the unit will last you many years.

Wow! This player was a substantial upgrade over my previous player - Sony X700. The options for DV and HDR10 as well as the 1080p upscaling are all worth the price tag.

I've always loved and respect Panasonic products and this one is no exception! The picture quality is first rate, very quiet and quick while playing discs so I am very happy with this product and glad I ordered it!!

I recently purchased an LG OLED and wanted a player to compliment streaming services. After much research I landed on this device. I was unwilling to spend $1000; however I often found limitations from reviews of $2-300 machines (regardless of brand). The only negative is it takes time to spin up a disc. This is not a deal breaker. Also I have to watch full previews bc I don’t readily keep the remote handy (my decision). Picture and sound quality is excellent. I have not tried regular DVDs yet, but Blu-ray upscaling is excellent. So is 4K playback. I would definitely recommend this unit.

Good picture, though sometimes makes loud noise when using and often freezes with the smallest of blemishes on the disk.

Wooo boy so I wanted to love this unit but it has some major problems. Image quality is incredible, nothing to complain about in that regard. Build quality is poor, I don't care that the unit itself is plastic, but the disk tray should be far sturdier than it is. When I have more confidence in a my $50 external PC blu-ray player than a $500 unit that is a problem. The slow menu system is a pain. Worst problem I have is changing audio tracks. A ton of movies don't default to Atmos even if it is on the disk. To change it on the player you have to scroll through every single one, and it forces you to switch to that track first before moving on. Oh and did I mention you can't do this when the movie is paused?

I bought the DP-UB820-K in September 2022, as part of upgrading the entertainment center from 2K to 4K. For the first few months, this unit was awesome. Then, we started finding scratches on new 4K UHD discs on first open that the UB820 would hang on. The movie would stall and the picture would digitize. Sometimes, the unit would take a a minute or more and play the rest of the disc. Other times, it would just abort playing. Once in a while, the player would stop responding and we'd have to pull the power to the unit and plug it back in just to be able to eject the disc. Then, we started experiencing the same thing with 2K Blu-Rays. After replacing quite a few 2K discs that played perfectly on our Sony BDP-S6700 (that we gave away thinking we would no longer need it) with 4K discs, we had some of the 2K discs tested on a 2K player... they all played fine. Then, my husband tried to play an audio CD... Disc not recognized. Same thing with a gold-plated Maxell laser cleaning audio CD. We now own another Sony BDP-S6700 that we use to play everything below 4K. Way out of the Best Buy return window my husband started a dialog with Panasonic support. Their response was to pay to have it shipped to their Florida facility for repair. He sent a cleaned Blu-Ray disc that played fine on the Sony BDP-S6700 and totally hung the UB820 with a screen shot and time marker of the spot where the issue occurs. . Panasonic is returning the unit with "No Issues Found". My husband talked to the technician who said the disc was heavily scratched and had debris all over it, and played the same on his reference unit. The 'UB820' we sent in passed all of their tests. For what it is worth, the DP-UB820-K has a stunning picture and fantastic audio decoder section. From what I found scouring A/V forums, some of these units end up similarly to the one we bought, but most are fantastic. . I'd suggest buying the Geek Squad Protection on this one, especially while it is on sale. It cost us $45 to mail the unit to Panasonic. It would have been well worth dealing with Best Buy under their protection plan than what we experienced. . And, don't get rid of your 2K player for while! The Sony BDP-S6700 2K-only player has pretty good 4K up-scaling, and is serving as decent fallback player for us. We got to the point where we would open every new movie

This 4k player os excellent! It is by far the best mid range player. Its packed full of features and very high quality.

Great player. I replaced my Sony player with this and it’s just a player

You can disagree, but physical media provides the best quality home theater experience, bar none. This UHD Blu-ray player is among the best on the market and is probably the best at its price point. Fantastic product.

Stunning accurate picture quality with the help of my 65" A9F. The upscaling is top notch on this player, it's really worth the price. Make sure you go through your settings on the player thoroughly before using it for movies.

Great dvd player. You really can not appreciate a new high-end 4K tv just using streaming. Everything is better video and audio. DVDs are not dead. Have an OPPO on older version of OLED, stopped making thiese. In comparison, I am not disappointed at all in this Panasonic. Bought during Black Friday, $100 off. Might buy another one for New OLED when price goes down again. Great Quality. Very Satisfied.

I have two of these, each hooked up to a high end samsung TV. I initially used Samsungs top end 4K player and the Panasonic hands down destroys the samsung. The auto settings on this player are legit and the ability to set the luminance based on TV capeabilities is a hige bonus. The player seems to maximize picture quality based on your TV features. The picture quality outweighs the pricenof fhe product.

Costs more than other 4K players on the market but after connecting it to my Sony A8H and what I saw had me loving it because it is most definitely worth it’s $500 price and then I bought it when it was on sale for $350, at that price it was a steal. Im happy streaming 4K movies online which look great but just pop in a 4K movie disk in the Panasonic and what you see on your tv looks fantastic and if your on the fence wether you should be buying a 4K player with all those streaming options available these days but if you need to watch the best picture that your tv can offer then you need to buy this player because I believe it’s one of the best on the market now and so glad I bought one.

This unit is pretty much plug and play,, it up scales non 4 k movies quite well with few adjustments and Dolby vision and Dolby atmos are automatic on like recorded had movies

Bought this for the bedroom system. Have the Oppo 203 in the main HT room. Comparable video and audio. Reasonably priced. BUT ... I have started to experience the "This Control panel can be displayed via Option" pop-up stuck on my screen. No way to get rid of it except to unplug the player and then replug it. This is really an annoying glitch in such an otherwise fine unit. I have checked on the web and this is a widespread problem with this unit. I would hope that Panasonic could take care of this with a simple firmware update soon.