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Customer reviews

Rating 4.7 out of 5 stars with 1868 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,868 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working so well!!! Very expensive but if your a Physical media collector this is the player for you don't be fooled and buy the Sony (it won't work) this one is the gold standard for 4k players

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dakota! Thank you for your feedback! We’re thrilled to hear the player is working so well for you. Your kind words about its quality mean a lot, and we’re glad it’s meeting the needs of physical media collectors like yourself! - S Panasonic

  • Pros mentioned:
    Dolby vision performance, Upscaling

    Rated 4 out of 5 stars

    Darn close to being an OPPO alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an OPPO 203 that is hacked to play all regions and can upscale to 4K but doesnt play 4K CDs nor does it have HDR or Dolby Vision. We have a 4K OLED TV so decided to buy the Panny UB820 since it does all the above and more. Has many features like two HDMI outputs just like the OPPO. This unit will also upscale and add some HDR luminence to your Blue Ray's so they are close to the picture of the 4K mastered movies. The apps for streaming are OK. Netflix works fabulously but the Amazon Prime app needs work. It's sluggish, glitchy and drops connection occasionally. I have this player hard wired to my internet modem BTW. Hopefully Panasonic will do a firmware update and fix the app. All in all for the price, this player is best bang for the buck.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Solid, with a few caveats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality are top notch. For the price, i would have expected the unit to be dead quiet, but you can easily hear the disc motor spinning up and running, as well as seek noises. I would expect this to be quiet if not silent for the price, but i guess they reserved that for their $1000 model. The build quality is what i’d expect of a $200 bluray player from 5 years ago, not a modern $400+ unit. The menus are also as bare bones as it gets — they are fully functional, but little more than black on gray text. Panasonic has always been known for putting zero effort into their user interfaces, but they’re still doing this on a fairly premium item in 2023… seriously? On the plus side, it hasn’t given me any issues and plays everything I throw it without any hiccups.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I didn’t know what I was missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the first generation Sony UBP-X800 for about four years and been content with the performance. I have been looking at this model recently since it has HDR10+ and DolbyVision unlike the Sony. A price drop and open box deal made me pull the trigger. I had no idea what I was missing. The 4K video looks much more natural. Guardians of the Galaxy 2 always looked fake to me on the Sony, but the Panasonic looks more lifelike. Other movies have more natural skin tones and colors pop without being too much. Upscaling from 1080P is also a strength of this player. I only have Mad Max: Fury Road in 1080P and it looks amazing when upscaled by the UB820. Audio really surprised me on this model. I really thought my 7.1 surround sound system would sound the same hooked to any player. That is not the case. Sound is more dynamic and even louder on the UB820. I usually kept the volume between 60 and 65 with the Sony but that would tick off the neighbors now. Anything over 55 is too much. I highly recommend UB820 if you have a nice TV and surround sound system. I was worried I would be spending money and barely perceiving a difference, but my surround sound system is at a new level. A few tips if you buy one: - Connect the unit to the internet and download the latest firmware before doing anything else. - Do some internet research on the proper settings for you system to make sure you’re getting the most from the unit. - Make sure you have a quality hdmi cable capable of 4K.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Best Player on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST PLAYER FOR THE MONEY....Period. HDR 10+ and Dolby Vision. Works seamlessly with my 2020 Samsung Series 9 Quantum Dot HDR 75" TV. Great Picture. That being said....The model below it, for about $225 has the same GPU as this one and the same exact GREAT picture. I have both. NOTE !!!! IF YOU burn Blu Rays (BD-R) copies this player is the only player I have found that will play them. I back up my favorite TV shows and BD Music. AND YES, I always buy extended warrantees. *** I do not feel sorry for people who's equipment falls apart when we are buying the lowest price stuff we can get from China or the Far East. If this player was made in the USA it would cost $2000 and still might fall apart. Cheers!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    really enjoy my new player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was a little skeptical at first when purchasing this player for $500 so i waited for black friday and picked up for $350. all i can say is wow! this is a great player. i previously owned a sony ubp x700 and always felt i was missing something when it came to my 4k discs. i immediately could tell the difference in video quality. superb picture. this player supports both dolby atmos and dolby vision for those interested. it gives you the option to adjust discs that only support hdr content. i will say that this player i solely use for watching discs. i do not stream from it. so i can't offer really any comment from that perspective. overall a great addition to my entertainment center and much better than my last blu ray player. highly recommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Great 4K Player!.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K Blu-Ray player I've owned since my dad had one decades ago, nothing much to say, without having to reach deep into your wallet, you'll be getting the latest of the latest in picture and audio quality, specially if you can take advantage of the Dolby Atmos and Dolby Vision features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review! We're thrilled to hear you love the product. -C Panasonic

  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into physical media and want the best of both HDR and Dolby Vision, then this is the 4K Blu-Ray player to have. The best part of this hands down is how it upscales your DVD's and normal Blu-Rays to 4K. However, if you already have a TV that upscales then you won't notice the feature. The only downside is the streaming service so if you do not have a PC/Xbox/PS5 or TV that you can stream on then I would look into another device to stream Netflix and other apps. I still give it a 5/5

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Johnny! Thank you for sharing your detailed and thoughtful feedback with us! We’re thrilled to hear that the DP-UB820 is meeting your expectations, especially with its ability to upscale DVDs and Blu-rays to 4K. It’s fantastic to know you are experiencing the full potential of both HDR and Dolby Vision. We also appreciate your insights regarding the streaming service aspect—your input helps others make informed decisions based on their specific setups. Thank you again for the 5/5 rating! -C Panasonic

  • Pros mentioned:
    Noise level, Picture quality

    Rated 5 out of 5 stars

    Awesome player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the lg up970 player before the problem i had with that player was it had that loud noise buzz sound like everyone else says about it and it freezes my 4k disc every now and then otherwise it was great but this panasonic is incredible im watching my first 4k blu-ray on the player and the image quality is incredible it feels alot better image wise then the lg does and its quiet and i like all the settings on it i can't figure out how to put my own wallpaper on it if anyone knows can u let me know it say my usb flash don't work for the player so i can't use that but i recommend this player for anyone looking for one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 Stars. Enjoy! Panasonic

  • Pros mentioned:
    Dolby vision performance, Picture quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sony Master Series TV and was using a Sony UBPX700 4k player which painfully did not auto detect Dolby Visions so you had to turn it on manually in the menu, the turn it off if a movie is normal HDR. I wasn't sure the the picture would be any better by getting the Panasonic but after reading some reviews I picked this up. I am pleased to announce that the picture is much butter and breathtakingly soo and it auto switches to Dolby Vision to boot. I did not need the higher model Panasonic because I do not use analog inputs. I have a mid to high range Onkyo receiver with a double Atmos setup, so now I feel like my set up is complete for a few years. Bottom line if you care about top quality picture and sound. RUN to get this player!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Best 4K DVD Player

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best DVD player I have owned. The picture looks amazing and I like that standard dvds and blue ray dvds are upscaled. I paired it with my LG CX and my Vizio surround sound and it feels like you are in the theatre. You can hear the background noise, people talking in the background footsteps you name it is an incredible experience. Definitely worth the money, I’m impressed with the picture quality. 4k movies on this player will blow you away. If you are shopping for a DVD player pick this one you won’t be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade for my home theater! I live in an area without high speed Internet, and decided to try buying this DVD player in an attempt to get real use from my surround sound system. This has multiplied my enjoyment of watching movies at home ten fold. It is a bit of a scavenger hunt to find the 4k dvds (how disappointed was I when I discovered Best Buy no longer sells DVDs!?!). The sound and video quality compared to Blu-ray DVDs is worth the upgrade!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience and for the 5-star review! We’re glad to hear this Blu-ray player has transformed your home theater experience, especially without relying on high-speed internet. Hunting down 4K DVDs can definitely be an adventure, but it sounds like the amazing sound and video quality make it all worthwhile. Here’s to many more epic movie nights that truly bring your surround sound to life! - F Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 4 out of 5 stars

    4K is great and improves Blu-Ray discs too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung S95D 4K TV and playing 4K Blu-Ray movies on it using this 4K player look just wonderful! Playing just the original Blu-Ray (not 4K) movies look even better now. Must be the the player upscaling these disc to 4K. Or, it could be the combination of the 4K TV and the 4K player! It loses one star due to its high price!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your loyalty and for sharing your positive experience with our product. We appreciate your support and are pleased to hear that you are enjoying it. - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    UB820

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally took the plunge and spent the $$$. I think it lives up to the hype if you’re also investing in UHD discs. I needed to upgrade my TV to get the most out of its capabilities.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We're glad to hear the Blu-ray player is living up to the hype and enhancing your viewing experience. Enjoy exploring UHD discs with your upgraded setup! - S Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Amazing image quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K player delivered on what it’s supposed to do checked all my boxes for image quality, I have this unit hooked up to my 85 inch Sony 4K tv and sound running through my marantz receiver, what a combination of enjoyment. First off the menu navigation is simple, load time are very quick, and upscaling from lower content sources was crisp and sharp. Panasonic did it right with this unit and for anyone there that has an older collection of dvds and still enjoy watching them and maybe collecting or purchasing newer 4K dvd movies I would highly suggest this unit for the semi audiophile out there.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your kind words and for choosing Panasonic! Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    One of the best 4K UHD players

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an exceptional player! I was having issues with my (supposedly high-end) Sony player having serious issues playing 4K UHD discs with multiple layers - the player has trouble switching from one layer to another without the picture freezing or locking up. When viewing the same discs on this Panasonic, those transition issues are gone. I did not do an in-depth comparison, but this player may edge out the Sony when it comes to upscaling and audio as well. Either way, the frustration of watching a movie to the end only to have it freeze and lock up was too much to deal with the Sony any longer. This Panasonic has been a joy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback. We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with this Panasonic product.
      #C Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this I had read a few negative reviews regarding this player and the main complaint was it would freeze when playing discs. In all of my time using this (more than 18 months), I've yet to have a problem with playback. My guess is a firmware update during that time fixed the issue. Pro's: - Good upscaling of non 4k Discs - Great picture quality playback on 4k Discs - Fairly quick loading of disks upon start up - Easy set up Con's - Limited streaming channel options - Sometimes the open\close button on the front of the unit needs to be pushed multiple times for it to work

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Chad! Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -G Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really love the way this Panasonic blu-ray player has preformed. It is very easy to use and provides an excellent picture. We love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Randy! Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your Panasonic Blu-ray player and that it’s easy to use while providing such excellent picture quality. We’re so glad it’s making your viewing experience even better. Enjoy the shows and movies! - S Panasonic

  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    My Other Half Agrees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with all of the products I have ever purchased from Panasonic, and so far, this is the greatest (except for maybe the Panasonic 65" VT30 3D HDTV that I still have in the family room). I purchased this one to replace my Samsung 4k UHD DVD player, that I have been using on my Samsung 78" JS9500 3D SUHD TV (which I think is still the best Samsung TV ever made), and what a difference this new unit makes. I compared both players by using the same 4k movies on each one of them. There is by far, more color and details that are very noticeable on this player. My other half, is not really into electronics as I am, but when she entered the room, she noticed the difference, even at a glance. She made a statement like she could not believe how great the detail and how rich the colors are using this new unit. And the up scaling is fantastic using non UHD movies. In fact, you really can't tell the difference very much between 4k and 1080. I know the unit is a little spendy, but well worth it if you are into watching movies. I have not tried the 3D yet, but I'm confident that it works just as well. I also own two other Panasonic DVD players, and I am thankful that the remotes have not changed much. It makes it easy for me to get used to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    The Best UHD player I have ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 40 plus years in the Electronics Industry as a Buyer and Sales manager and I have always enjoyed cutting edge electronics. I have owned several different Oppo BD and UHD DVD players and always considered the Oppo best. However, after selling my Oppo UHD-95 player (it was getting some age on it) I researched available UHD players to find what I thought might be a reasonable replacement. I bought the Panasonic because of their reputation as a high quality player and their durability. Boy am I glad I did ! Better in every way ! The picture quality blew me away ! Standard DVD were upscaled better than ever and the UHD picture was exceptional. The $ 399.00 price is easily justified for this fine Machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

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