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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 300 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the outstanding picture quality and the various HDR options available on the 4K Ultra HD Streaming Blu-ray Player. The upscaling feature is also praised for improving the quality of older Blu-ray discs, and the backlit remote is appreciated for its convenience. However, some customers mention the price as a drawback and the lack of SACD support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 314 reviews
  • Rated 5 out of 5 stars

    WELL BUILT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT DESIGN AND WELL BUILT MATERIAL. PICTURES ARE AWESOMES, AND SURROND IS ALMOST CINEMA EXPERIENCE, BUT A LITTLE PRICY.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Nicely built 4k player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can feel huge difference specially with sound quality. It is buit like a tank.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4K Player Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player was more tha expected. Very good sound and picture. Brings a regular dvd picture and sound out like a theater with jbl sound bar. 4K and Blu-ray just WOW. Little pricey but, worth it if your into movies.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Best DVD player I have seen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best DVD player I have seen. Replaced a Sony 800 which was very good but I think this DP-UB9000 is a little better. Picture seems to have more depth and slightly more detail. I wanted to get the best on the market and think I did.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    THE ultimate 4k disc player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k Blu-ray player. Solid construction, quick startup, quiet operation, superb sound/picture quality. The 4k disc playback is the reason to purchase - the streaming apps are extremely limited, so you will still need a Roku, Apple TV, etc.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4K Ultra HD Streaming Blu-Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is outstanding! Couldn't be happier with this purchase. As always, Best Buy offers extended warranties - just in case. Pickup at the store was simple and fast. I like to buy all of my electronics at Best Buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent blu-ray player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best blu-ray player I have experienced. The picture and the sound are noticeably better with this player. I previously bought the Panasonic dp-ub820. That's a very good player, and I was skeptical about paying so much more for the ub9000. I'm glad I decided to try it. In my opinion, it is a significant upgrade, worth the difference if you can afford it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Panasonic - 4K Ultra HD Streaming Blu-ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that the Oppo 205 is no longer manufactures, the Panasonic DP-UB9000 is the best bang for the buck playing Blue ray, cds, streaming picture and audio quality aare excellent

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Well-built

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fine build quality. Hear sound-detail other players ignore. Drawback: printout 51-page manual and connecting bluetooth. Optical digital cable only transmits sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Great Blu ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality BlubRay player. Better than Oppo player

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. - S Panasonic

  • Rated 5 out of 5 stars

    HD player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has a very good picture and seems to play disks well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Panasonic UB9000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid unit. Yes, it’s pricey but it’s worth it if you are able to get one. Video and audio reproduction is outstanding.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Excellent Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one excellent player. The video quality is outstanding. The picture is very film like with great color balance. The audio is also excellent. Build quality also seems top notch. I am glad this player has the 7.1 outputs which i plan on using. Bottom line great player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 3 out of 5 stars

    Sunk cost fallacy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like many people praise this thing for no reason. They spent so much money and feel compelled to say good things about it. I have both the $1K blue-ray player and the $400 DP-UB820-K version. These are two similar players. The expensive version has a better build quality and a nicer remote, but that's about it. However, I've had many problems with the expensive blue-ray player compared to its $400 counterpart. The 820-k is much more reliable. Save your money and go with the $400 version; it's better.!!!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. -C Panasonic

  • Rated 5 out of 5 stars

    Killer Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best player picture I've ever seen. I had the 820 before this but this one surpasses it for sure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Blu-ray review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can also view all my older dvd's that are not 4k. Easy hook-up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Rated 5 out of 5 stars

    Patiently Waiting...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really gotten a chance to use this Blu-ray Player yet, waiting to receive my LG G3 OLED evo 77" TV. Can't wait, I think it's going to be a perfect match :-)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Rated 5 out of 5 stars

    For The Price It's A Steal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase you can make if you are longing for a 4K movie player that can showcase the picture quality and details of your favorite movies missed throughout these years till now. That's what Dolby Vision will do for you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 4 out of 5 stars

    "NO READ" Error Solution

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, an excellent 4K player. That said - if a number of your UHD 4K discs suddenly stop reading correctly (you get "NO READ" on the display after waiting a few moments), try finding the firmware from Panasonic for your region - regardless if it was already up to date. Follow their instructions carefully for transferring the firmware from a USB flash drive to the player. This situation happened to me tonight, and re-flashing the firmware happened to be the last thing I tried (after a soft reset, factory reset, unplugging/replugging, and wiping the discs countless times). Ultimately, that ended up solving the problem and now all my discs work fine! Very thankful I don't need to send the player down to Florida for service...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear James, your review is very concerning to us.
      We would appreciate it if you would contact our Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST to speak with a customer care representative about your recent experience in order to determine how we can provide you with a solution. Panasonic

  • Rated 5 out of 5 stars

    This is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very awesome 4k player i been looking at it for a long time i finally got one and im loving it i would recommend this to all of my friends and family

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

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