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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 300 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the outstanding picture quality and the various HDR options available on the 4K Ultra HD Streaming Blu-ray Player. The upscaling feature is also praised for improving the quality of older Blu-ray discs, and the backlit remote is appreciated for its convenience. However, some customers mention the price as a drawback and the lack of SACD support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 311 reviews
  • Rated 4 out of 5 stars

    "NO READ" Error Solution

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, an excellent 4K player. That said - if a number of your UHD 4K discs suddenly stop reading correctly (you get "NO READ" on the display after waiting a few moments), try finding the firmware from Panasonic for your region - regardless if it was already up to date. Follow their instructions carefully for transferring the firmware from a USB flash drive to the player. This situation happened to me tonight, and re-flashing the firmware happened to be the last thing I tried (after a soft reset, factory reset, unplugging/replugging, and wiping the discs countless times). Ultimately, that ended up solving the problem and now all my discs work fine! Very thankful I don't need to send the player down to Florida for service...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear James, your review is very concerning to us.
      We would appreciate it if you would contact our Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST to speak with a customer care representative about your recent experience in order to determine how we can provide you with a solution. Panasonic

  • Rated 5 out of 5 stars

    High end hid blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it puts out a good picture and great sound a cut above the rest

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the best 4K player I have ever owned!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 5 out of 5 stars

    THE 4K PLAYER TO BEAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic's HDR Optimizer feature sets their 4K players head and shoulders above the rest, IMO. I recently owned an OPPO 103D with Darbee enhancement, and this player's video quality is better. Regular blurays look outstanding!!!! Highly recommended!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Watching movies

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This c d player does a This CD player does a great job of doing what it does enjoy greatly.great job of doing what it does enjoy greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high end player is worth every penny!!! Amazing quality!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player appears to have excellent build quality. Quality of playback of DVDs (I don't own any BluRay discs yet) is excellent with excellent color and no motion effects.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. From build quality to picture quality to sound quality, everything is top notch. The only down side is it won’t play SACD and DVD audio, may not be a problem for most, but definitely will cause problem for some. For me it is enough and I highly recommend it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Blu Ray 9000

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player. The reason is because it has hdr optimizer for movies which looks you adjust the hdr picture settings to your liking. I was very lucky to get this set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The KING of KINGS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no blu-ray player better than this one! Hands Down. It is reference quality all the way around. I am an audiophile and videophile and know quality. This baby is good for years. Love it!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Notch Video Quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Blu-ray player! I’m a bit of an audio/videophile having previously owned several Oppo units. The video quality is incredible on this unit!! Audio quality is pretty darn good too via the analog outputs as is the transport for feeding an external DAC. The only downsides are that it’s slow to start up and the apps available through the Panasonic store are very limited and don’t appear to be kept up to date. That works well for helping to sell competitors streaming sticks :)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Best 4K Bluray player.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Material are well built and all features and hardware connections are more than average home theater would needed. The image is detailed and vividly… and more…

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Great picture bad post sale service ( warranty)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best or the best DVD player out there just the post sales service is really bad and it is through a third party

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Top Notch player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome player great picture and sound was buying digital copies but the sound wasn’t that loud so I decided to go back to hard copies wow what a difference

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Don’t question, just buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my original LG 4k player bought in 2017 with this. It truly is night and day. Even with cds, they sound so detailed that you can hear imperfections in the recording. Of course the video is amazing as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    UB9000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is excellent. 4K HDR optimizer is one of the main selling points for me. It made a noticeable difference watching movies on my OLED TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4K

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the DP-UB820-K, and It was definitely worth the price! Love the solid construction, and my 4K discs don't freeze up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality of this 4k player..picture and sound…the best for now an the market..thank you Panasonic for a great product..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player I ever had before. It’s pricey but worth it. Special if you have surround sound speakers with receiver, it’s feel like you’re watching in the movie theater. It’s built like tank. Love it…

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 4 out of 5 stars

    Good bluray player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best player we have in our home. It is definitely better than Sony. The product looks beautiful and the video pictures are fantastic. Unfortunately, it has limited streaming capabilities, only Netflix!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic