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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 75 reviews

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79%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Petcube Indoor 720p Wi-Fi Camera for its easy setup, remote monitoring capabilities, and the peace of mind it provides. However, some customers have expressed concerns about the laser not being very engaging for their pets, occasional connectivity issues, and poor sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great gadget and lot of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and has a good picture quality, newer 1080p model has improved this. Laser is a ;ittle harder to understand but a lot of fun with pet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to keep an eye on your pets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Petcube was very easy to set up...download the app...and off you go! Watch your dog and cat and see what they're up to while you're away!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT gift.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product as a gift for a friend who has 2 fur babies. She loves it. I can't really rate it properly as I haven't used it myself. I would more than likely make this choice again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good friend of mine recommended this product to me. I love it because I can keep an eye on my pets while away from work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live being able to check in on my dog at anytime. You definitely need good lighting but good quality when you do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video and sound work well. Laser is delayed and can be inaccurate but all in all it does what I wanted.

    I would recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi there,

      Thanks for supporting us with the great review!
      In order to make the laser movements more accurate, you can do laser calibration. To do this, please go to the Home page, then Settings and choose Calibration. Please contact us at [email protected] if you have any questions.

      Best,
      Petcube Team petcube

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for watching my pup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for my dalmation pup to check on him while being away. It works very well for me

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf absolutely loves this things. Always checks up on her dog. The motion detection is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best for cat owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I would be able to keep watch on my 8 year old dog but she wasn't interested at all. I think it would work best for cats and puppies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A clear and detailed picture.it is fun to see what your pets are up to while you are at work!

    I would recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi! Thank you for your great feedback! We're very happy to hear that you're enjoying the Petcube. If any questions arise, please let us know at [email protected]. Best regards, Petcube Team. petcube

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great to watch my Pups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great and I can always keep an eye on my pups when I am not home GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sense of security and piece of mind the petcube delivers. My cat was never big on playing with lasers, however she does play with the one emitted from the petcube. I also love that I can hear her and talk to her, although it does scare her sometimes. My only issue is you really need to be on wifi to get the best video connection to view your furry baby.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pet Cube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the ability to check in and play with my pets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Novelty Item with some glaring issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it dan be considered a silly product, but i thought it's be nice while on business trips. The bad thing is that it ships with old firmware that seems to ge a gassle to update, so far. thinking of returning if firmware remains deprecated, as it disconnects from the network often and new features aren't available.

    No, I would not recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi! Thank you for your review, we really appreciate your feedback! All Petcube Cameras are being tested before they go out and with the new update, the firmware on the camera should update automatically to the newest version. However, occasionally some cameras cannot download and install the update automatically due to the intermittent Internet connection etc., so the update should be performed manually. I would appreciate if you contacted me at my personal email address at [email protected] and I will be happy to assist you. Cheers, Yulia, Petcube Team. petcube

  • Rated 4 out of 5 stars

    Ok. But could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was dark. So was room. Cats were scared. Only saw dog one time. Laser had mind of its own.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Laser

    Rated 1 out of 5 stars

    This is a social media product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a way to comunicate with my dog when I'm away It is a good camera and has a red laser my dog loves to chase The thing I hate about this is when I'm viewing the camera on my app to see my dog It is made public Even though I have it set to private and comunicated with them many times on this issue they did nothing to resolve the issue I also see other people's homes on the app that are near me . Their videos show lock on them so I assume theirs is supposed to be set to private too I told them I don't even want people on their social media site to see I exist let alone see my videos Would be a super great product if it didn't make all your business public. My dog does love hearing me and playing the laser game when I'm away

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great to watch and hear elsewhere.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know that you have to pay a monthly fee for service after one month use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought it would be a "pet rock", but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was I suprised! This gift was the hit of the party! It was hooked up 3 minutes after it was opened and in use! And the laser pointer for the pets to chase is awesome! Everyone was talking about it! Will probably end up getting another one for the pets in the other room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laser not very responsive. Audio lag. Has auto laser play which is good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble getting it up and running but finally did fun gadget

    I would recommend this to a friend
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