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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 75 reviews

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79%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Petcube Indoor 720p Wi-Fi Camera for its easy setup, remote monitoring capabilities, and the peace of mind it provides. However, some customers have expressed concerns about the laser not being very engaging for their pets, occasional connectivity issues, and poor sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 75 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound tends to be very loud and staticky! Wish the camerA moved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is fun to turn on and see your cat play with the red laser

    I would recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi,

      Thank you so much for your review! If you have any questions about Petcube, you can reach us at [email protected]

      Best,
      Petcube Team petcube

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Lost connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to set up and it connected ok. I turned it off (for privacy) and turned it back on within 5 minutes and it wouldn't connect again. It also wouldn't let me go through the set-up procedure again. I started doing research on-line and found many people had the same issues and issues with continued connectivity. It wasn't worth the hassle to me and I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I waited so long to buy it. It's peace of mind for me to make sure my pets are fine and safe while away

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Laser

    Rated 5 out of 5 stars

    Totally worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our pet cube for a month now and I really want people out there with indoor pets to know what a game changer this thing is! Originally we got this so that we can check on our cat while away traveling. It is nice because you have the ability to check in on your pet at anytime of the day, which in itself is worth the cost of entry, bet there is so much more! Pet Cube has an app for Android and iPhones so you can log on and see your cat in realtime. On top of that they have a laser pointer inside the cube so you can actually play with your animal when you’re away from your home. Our cat loves to play with us when we use the laser pointer so this was really fortunate and an easy connection to make. He enjoys playing with it so much that we use the petcube sometimes even when we're at home. It's so cute to see his reaction and hear him meowing at the laser! He seems so stimulated by it, we think it helps him not be so bored when at home alone, and being an appartment car, it keep him active! The app can also be downloaded by your friends and family so they can also view and entertain your pet. You can set times to “unlock” the cube at your convenience so you won’t necessarily have them viewing your pet when you are at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun to watch the kitties play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment for the kitties and we love to watch them play when we are not there with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality camera and supporting streaming platform. Would highly recommend for pet owners.

    I would recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi there,

      Thank you for supporting Petcube with your excellent review.Please do not hesitate to contact us with any questions at [email protected].
      Kind Regards,
      Petcube Team petcube

  • Rated 5 out of 5 stars

    I see you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I have this to even watch out for my mom. She feels secure knowing im really there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a product to keep an eye on my dogs while I was gone and this was perfect!

    I would recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi there,

      Thank you for supporting Petcube with your excellent review! We are glad to hear that you are enjoying the camera. Please do not hesitate to contact us with any questions at [email protected].

      Kind Regards,
      Petcube Team petcube

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved this gift for Christmas. One of the best gifts you can give a pet lover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband works off shore, this is a way for him to see our pups while he's gone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cat loves this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much fun for entertaining my cat, and watching what he is doing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre pet cam, I also bought a Logitech and it was much better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watching you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this, to be able to watch the new puppy from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity on the picture is excellent!! Overall GREAT purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the petcube. I can keep a close eye on my puppy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera for beginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Durable great for first time buyers.

    I would recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi ,

      Thank you so much for your review! Should you have any questions about Petcube, you can reach us at [email protected]

      Best,

      Petcube Team petcube

  • Rated 2 out of 5 stars

    ok for fisrt timers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality isn't too great. you are able to talk to through the other end from the app. Do like the laser that plays for the dogs. Constant notification when its on motion detection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay $30 a month to monitor the camera. There is nothing on the box that says you have to buy a subscription!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I can watch them. My dogs won't play with the laser and once they realize I'm not there they are not interested in hearing my voice.

    No, I would not recommend this to a friend
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