Customer Ratings & Reviews

Purchased this as a gift and they thoroughly enjoy using the camera.

i can check in on my dogs easily and has a wide view

Perhaps better in more urban area my internet connection (broadband) was inconsistent at best. In spite of reboots for up to 2 weeks. Finally had to return due to lack of any consistent monitor capability. Really had hoped it would work

The laser is slow to respond, however, does work well

We like it the dogs love it. We can see them when we are at work

Great game item to check in on our pets and play with them.

A gift you'll cat will love even when your away from the house!!

My pet now gets to have fun even though I am at work :)

The product came with no instructions and a customer service department was less than helpful. I made numerous calls to customer service department to try to resolve the issues to no avail and ultimately returned it.

Able to chat with pets when on the go... Keeps them company

Great device to see my pets anytime I want to see them!!

I bought this for dad for Christmas and he is enjoying it.

The Petcube Play is very easy to setup. It is Plug-n-play with a quick download of the app and connection to Wi-Fi. It immediately began recording and the laser pointer got the attention of my pup right away. The video is great, especially the night video. I have logged in multiple times throughout the day at work to check on the pups. The lazer pointer seems to have a slight lag, but I am unable to fully utilize that feature in my current setup. I have repositioned the cube a few times since the primary location of the dogs in my absence does not have a convenient shelf. I may add the tripod as I think that will provide the best setup for my situation. I love the motion detection alert feature. When the pups are up during the day while I am away, I get a notification and am able to check in. I haven’t used the option to talk with them much but I was able to discourage rough housing using the cube.

Broken Laser @ unboxing - only moves up and down Broken Laser @ unboxing - only moves up and down Broken Laser @ unboxing - only moves up and down Broken Laser @ unboxing - only moves up and down

Before anything, let me mention that i adore my pet cube. Being able to spy on my pets when I am at work is priceless. Although the camera is really cool, it does have some flaws. I have a total of 2 cameras for different locations in my house. For both cameras, i had to return the one i had initially bought as they were defective. 2 out of 4 cams did not work properly. Once I got them to work though, they did exactly what I wanted! SETUP super easy to link with your phone app. I have an iPhone and everything works great, easy to navigate. However, my husband has an android and the app for his phone isn't as great as mine. I did not have to perform any updates on my working cameras. (sometimes a manual update is required) SHARING you can share your cameras with your family (private sharing). my husband and mom get to enjoy spying on them too! You can also set times where you do not want your family to look up on them or activate/deactivate audio and laser. You can also set notifications to see who used your pet cube. You can also stream on Facebook! CONNECTIVITY No issues for me as i have great internet! you do however need a minimum of 2MB of Upload speed to not lag per camera. It is also what customer service at pet cube have said and recommended to me when i asked. AUDIO the 2 way audio option is great! you can hear your pets and they can hear you. however there is some feedback. when i talk in my phone then i can hear myself from the app as an echo. VIDEO generally good quality! it is 1080p. it also depends how close or far the cam is from your pets. night vision is very fun! you can also zoom in and out. Usually 10 seconds videos are recorded when it senses a pet or sound around. CLOUD SAVE/SERVICE you have a 4 hour video history for free with the camera. so if you are at work or busy, you can look back and see what happened. if you want more options, pet cube offers different plans. it can save 3 days or 10 days depending on what you pick. their plans aren't too pricy which is nice! LASER laser can be laggy but overall such a fun features! you can play with your kitty even if you're not home! when you do zoom in though, you cannot play with the laser. CUSTOMER SERVICE i have never called them but i have contacted them about my issues online with chat and email. they are very responsive and helpful! AESTHETICS small and compact! doesn't appear intrusive in the decor of your home! NEWS FEED you can chose to share your camera to strangers. I do recommend however that are careful with your privacy if you do so. on my end, i only liked the family sharing options. I have however explored the play section and viewed other people's pet and played with them. it's super cute! overall i love my cams!!! very happy with them. if you want to stay close to your pet, it's a good way to do it! :)

In theory, it's a great idea. In practice? Not so much. The Petcube worked for other people I know so I decided to try it out. I returned it after having it for 2 weeks and after I came back from vacation. I set it up 3 days before I left, only for the Petcube to go offline the first day I was gone. It was pointless and useless as I couldn't keep an eye on my pets. Hopefully the newer versions have these problems worked out but I won't try it again.

Great concept and loved the idea of the online community. Unfortunately and after many hours and attempts with their technical team could not get the camera to work properly. We tried 3 different cameras from different stores and still could not get the unit to go online. We ultimately had to go with a different product.

Easy to link with phone, however the speaker on it seems cheap. The audio output (so your pet can hear you) is lousy/distorted. Sounded like adult voices on Peanuts cartoon. Returned without issue.

this never works. like 1% of the time I am able to use it as it's supposed to be used. constantly offline or "unknown". I have gone through multiple reset/reboot instructions. The app is a mess aswell if the camera is working the app isn't or the majority of the time neither of them work. frustration I have with this camera is more than it's worth.

Hard time hooking to internet, once hooked a lag in using the laser