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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 295 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Play Indoor 1080p Wi-Fi Camera's video quality, ease of setup, and laser pointer feature. They appreciate the peace of mind it brings, allowing them to monitor their homes and pets remotely. While some users have concerns about the app, price, connectivity issues, and subscription requirement, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 295 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not consistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great when it works. It's a constant battle to keep it online. I've moved the Pet Cube to several different locations in my house to try and make it work. It's a rare and pleasant surprise when I actually find it's online so I can see my pets when I'm out.

    No, I would not recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi Weezi,

      Our sincere apologies for the inconveniences caused. Could you please let us know what's your username so we can push our latest firmware update that improves connectivity and overall Petcube performance?
      You can contact us at [email protected] 24/7.

      Thank you and looking forward to your reply.

      Best,
      Petcube Team petcube

  • Rated 4 out of 5 stars

    Works well for keeping an eye on my cat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well some Wi-Fi glitches only wish you could turn off without unplugging it. otherwise great idea and love having it and being able to talk or play with my kitty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Video, Not So Great Audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Furbo but thought I’d save a little money by getting the Petcube. I had hoped it’d be better than a web cam, if not as good as the Furbo. I should have spent the extra money. I largely bought it so I could see when my dogs bark, but the audio on this thing is awful. And my voice comes across garbled so instead of calming the dogs down, it freaks them out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sometimes choppy and doesn’t connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an okay product. There is sometimes lag and does not connect most of the time.

    No, I would not recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi Caroline,
      Thank you for your feedback. We are sorry to hear about the connectivity issues you have but we'll do our best to help you. Could you please contact us at [email protected] and share your username? Looking forward to hearing from you. Thanks! petcube

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It’s awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to see how my cat was doing while I was away for the weekend. She could hear me and was comforted by my voice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Talk feature doesn't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this to watch my dog that has separation anxiety and be able to talk to him when he starts to get anxious. The camera is ok quality but very pixelated when zoomed. The speaker is awful quality. Can only hear it from 2 feet away. Tried messing with volume on speaker and phone and nothing works. I am going to return this and try a different camera.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a big hit with everyone...wanted to set it up right away. A little tricky getting connected on WiFi, but wasn't long and now works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for busy peole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who travels and is very busy day to day, this is a rest product and easy to use for those with pets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed in order to monitor my pitbull when i'm at work. Directions to app on ios is also user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Petcube. I'm away from my dog for long hours during the week and it's amazing that I can check up on him whenever through my phone. This is definitely a great product for all of those pet lovers. It makes me feel closer to my dog.

    I would recommend this to a friend
    • Brand response from Petcube Customer Care
      Posted .

      Hi there! Thanks so much for your favourable review. We are so glad Petcube makes you feel closer to your dog! Please feel free to contact us at [email protected] should you ever have any questions.
      Best,
      Petcube Team petcube

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product. it was easy to setup and use. The cats enjoy the laser play feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Now I can watch my kitties at work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality! Wide view! Easy to control! The price was even cheaper than on the other places!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I don't give 5 star is the two way radio isn't always consistent other than it's a great product for the sole purpose of watching your pet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a pet cam, apend the extra cash and get this one. Dont gwt a cheap one off of Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera, but could use improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for a cam. Wish the night vision was a bit better though, and the cam does get grainy sometimes. Overall its pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Pet Cube! Setup was easy and I can check in on my fur baby while at work or away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is better than expected. The only thing that can use some tweaking is the laser pointer, it’s not very accurate or fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pet cube is just incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Pet cub camera bro I can check on my babies of 4 legs any time and any where I am!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this pet cube to watch my dog while I’m out. I think this product is more for someone with a cat because of the laser. There is a delay with the sound and honestly my dog didn’t respond to my voice on it. So, while this product might be good for some families with animals it wasn’t for us. We returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for your pets. Works nice and easy to set up.

    I would recommend this to a friend
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