Customer Ratings & Reviews

Great for the price. I bought for the office and so far everyone loves it. It take some playing around with the setting to get the drinks to your liking, but one it’s set it works great.

I've been known to go throw many different coffee-making contraptions in search of a perfect cuppa, enter the Philips/Saeco 3200. For the price point, nothing else is close in terms of super automatics, especially if you enjoy a milk-based drink with the "LatteGo" milk carafe automatic milk frother. The 3200 really takes most of the guesswork out of making what I would call a fantastic shot of espresso, cappuccino, latte macchiato, or even brewed coffee. There is plenty of other information out there on the settings I won't deep dive into, but you can adjust the volume of coffee/espresso brewed, the number of beans per shot, the volume of milk for a milk-based drink, the temperature of brew, and the integrated bean hopper has an adjustable grinder. Dailing in all these settings can take some time, and obviously can change between users and if you change beans frequently as I do. The machine autosaves your last settings for each beverage type but does not have a user setting to flip flop between multiple coffee drinkers in the house that like their cappuccinos, for example, differently. Something to bear in mind. After living with it for a couple of months now, my main gripes; 1) The power button for some must be pushed insanely hard to get the machine to turn on. The other buttons I would describe as "normal" effort push. This doesn't sound like a big deal but I inevitably, still after months of daily use, will still have a couple of days in a week where bleary-eyed and half asleep go to wake up the espresso machine and hit the power button for it to warm up while I start on my toast, come back to the espresso machine ready to make a cuppa and it's still off because I didn't push the power button on with the force of 1000 men. 2) It auto powers off after about 20 minutes of inactivity. This is about perfectly right at the time of when I'd like a 2nd shot. I wish this could be changed or altogether disabled (Maybe it can? I can't find the setting). 3) There are two main failure modes that will completely prevent the machine for even starting to warm up, which takes about 2-3 minutes. One is if the machine is out of water. The other is if the drip tray or grounds bin is full- or at least if the machine thinks it is. It keeps track of how many cups it's done and has a counter that simply goes off. This bothers me because I empty the bean bin and drip tray almost nightly but this warming light will still go off after X amount of cups, even though it isn't full. 4) The LatteGo milk carafe is a bit of a laugh. The lid just sits on top of the container, and since it's a rectangle, it can easily fall inside the carafe. And it will. The lid really should have a hinge or way to secure it. Or at least make the lid in a shape so it can't fall inside the vessel. The above complaints may make it seem like I don't like my 3200, but really, I do. These are exceedingly minor design and functionality critiques, because the 3200 really, really pulls an excellent shot, and milk-based beverages are foolproof. Everyone I have made a drink for has immediately asked: "Where did you buy this and how much did it cost?" fully anticipating a 4-figure price tag. Don't hesitate, you will not regret it if you are on the fence!

We have been using this thing almost daily since we got it. We aren't elitists about coffee, so this produces so great tasting coffee in our opinion. It is very easy to use and clean. Make sure to get quality, whole beans.

This machine makes perfect espresso, cappuccino and lattes. It is simple to use and even simpler to clean. That's important when it gets used multiple times a day. I would definitely recommend this.

Overall, i love it and the coffee is great. Machine is light and compact, with the cleaning of the machine is fairly easy. You have to empty out the bin quite often, which is annoying and at times, it leaks.

I waited over a year to buy a super automatic espresso machine. Specifically I wanted one that steamed milk automatically. Also, while I enjoy a good cup off coffee and I think Starbucks is garbage, I am not an espresso snob. Nonetheless, I have been very happy with this purchase and wish I had bought it sooner. I have zero complaints so far and I have had some coffee snobs impressed with the quality of the espresso. It hasn't been more than a month so I can't speak to the reliability but I have had a saeco machine before (Philips teamed up with them in building this) and they are reliable/ easy to work on. Also, I f ind the milk dispenser to be a great design which is easy to clean.

Got it as a gift to my wife. Ever since she is really happy. The whole house smells on coffee which is sooo good. The machine is easy to clean and maintain. The coffee is real- European style.

Took a bit to get set up but that was expected. Makes a great cup of coffee and lattes are easy with the latte go milk container. Would recommend to anyone not wanting to pay 4 figures for an automatic machine

This is an excellent machine. It does take at least 30 cups before it is "tuned in". Also the volume it makes each time is much less than the standard coffee machine. No big deal, just run the cycle twice.

Love love love this machine! The family uses it everyday daily. The latte is delicious with the stem milk and the ease of use of this makes it a wonderful item.

Quick and easy, professional quality expressos and lattes at home. Easy to clean and maintain. Great for working from home coffee addicts

Great compact machine that makes excellent coffee any way you like it. Very easy to use plus low maintenance. Saves a lot of money compared to coffee shops and don’t have to deal with pods like other machines.

This is a simple to use great value super automatic espresso/coffee maker. The LatteGo makes making those specialty drinks so easy. I am an espresso drinker that likes rich intense flavors with a full body. This machine delivers. It does not quite make an espresso with the full body as my Breville Barista Express; however, the convenience is worth what little I loose in body. HOT TIP: you must make at least 10 espressos before the machine automatically adjusts for a more full body. I run this on the second to the finest grinder setting with the most espresso beans and the least amount of water with a continental (very dark) roast.

Perk.. great coffee. Uses Beans or grinds cons… its loud.. Has a variety of coffee selections to enjoy In the comfort of your home

The only major issue i habe with this machine is sometimes air can get caught in the tank for seemingly no reason, and you have to re-set the water tank in the machine for coffee to brew properly.

This makes great coffed. I think this machine will last a long time and be very reliable. 1. all buttons are touch sensitive, so nothing to break. 2. it has a vent right above the coffee bin remain hopper. So no moisture trap inside, so no mold issue. 3. the coffee brewing unit can be taken out and rinse with water to clean. 4. the milk frothing system is also super easy to use and clean. You may lose the manual control, but it's super easy to clean more than make up for it. If you only need the coffee and espresso function just get the 1200 model, and save yourself $400 bucks. These are better than my last espresso machine. ENA from JURA.

Its a bit loud, but overall not louder than breville we had. Coffee tastes consistently good, i sold my brewville because taste was inconsistent, this machine takes guess work out of coffee.

Great tasting coffee, and the foam is perfect. The only thing that can be a little annoying is when you have a larger coffee cup you have to brew multiple cups. There's no issue when you have whole beans since the machine will automatically grind another batch of grounds for the second brew. When you have pre ground coffee you have to brew a cup then refill the machine with grounds to brew another. Also never put more than one scoop of grounds. Not even a little bit more. The machine will dump the grounds because it doesnt fit and you will get hot water in your cup.

Certainly convenient and makes ok espresso, nothing great. It's mostly just strong coffee. Unfortunately, the steam solenoid gave out at exactly the 2 and 1/2 year mark, rendering half the functions unusable.

Makes great coffee and is easy to use. My only complaint is that it doesn’t fill the cup even at Max setting. This isn’t a real big deal but a bit of an inconvenience.