Customer Ratings & Reviews

Love, love, love it! I’ve been looking for a fully automatic espresso maker ever since my Gaggia gave up on me after 6 wonderful years. This is an amazing product - the latte go frothed is AMAZING!!!! I add the milk, press a couple of buttons and my coffee comes out perfect!

Excellent way to start my day every morning. Very good choice on the type of coffee you'd like, and how you would like your coffee to be brew. Very helpful customer service @ Phillips when having issues and questions.

Where do I begin? This espresso machine makes the most delicious cappuccinos and lattes. Just as good if not better than Starbucks. Very easy to clean. Can make tea, hot chocolate, espresso, etc. If you’re big on coffee I recommend you invest in this machine.

As a superautomatic espresso machine, while you're not going to get the level of control that you would with an automatic expresso machine, if you want something better than starbucks at home with almost no effort, this is for you! I've been using this machine for over a year and I haven't had to descale the machine even after 3 filters. I'm most impressed with the milk frother, it's easy to clean and reliable. The only thing I would've liked would be a milk froth only option(which is available in the newer revision of this machine) but that can be worked around by pulling the power before the machine starts to grind cofee.

Got my 2nd in 5 years, really like it, no problem with setup at all, water filters last very long, i'm using every day

This machine does not disappoint. Just as the described it is automatic and producing several types of coffee. This machine replaced one that I had for over 8 years. It is very easy to use and the coffee is great.

Very happy with purchase so far. I watched YouTube videos and read instructions through to get it right finally. Once I got everything set up, I was very pleased with the ease of use, clean up and finished product. Some reviewers mention noise for milk frother - it is noisy but not a deal breaker. (Just warn jumpy people in advance.) The instructions suggested brewing a specific number of cups of coffee before adjusting the grind, but I like super strong coffee and was unwilling to waste good beans waiting for the adjustment process, so after about 4 two weak drinks, I cranked it up to one of the finest grinds and I am happy. Read instructions and watch the videos, it will pay off. Once everything is set up it is easy to use.

This machine is awesome does exactly what its marketed to do. Its not a top of the line $2500 model but it will quickly recoup its cost as you fine tune the settings. Easy to clean easy to make coffee

We had used other coffee machines but this one is different, the coffee is excellent and it is fully automated. Cleaning the brew group can be not so easy but there are videos to guide the process.

Easy to use, intuitive and great coffee! Two minor cons would be the size of the water reservoir and the froth of the milf with the lattes. Have only had it for 3 weeks, so still playing with milk combinations.

This is a great product. Purchased about a month ago and no issues at all. I like the variety and function of each choice. My wife is a latte drinker and i like the americano. Well-built, easy to clean, we love it.

I'm very impressed with the quality of coffee produced from this machine and the ease of cleaning. If you are a coffee lover you will not be disappointed. It's like having an SB Barista in your home.

I own Breville Barista Pro. Added this machine for automation and I am surprised for its taste. Super-automatic espresso machine which provide good quality coffee with less fuss/messy.

So far, this machine has been great! The milk comes out nice and steamed, just as if you were to steam it with the traditional wand. It is a big investment, but it has paid off. I get to enjoy a nice latte every morning from the convenience of my own home and all I have to do is push a couple of buttons! With that said, there are a couple of things that I wished this did that it does not. You cannot just steam milk (that I know of), you have to brew a cup of coffee too. So if you wanted to steam some milk for a hot chocolate or something like that, this would not do it for you. Also, you cannot make a traditional latte. It will only make a latte machiatto. This isn't that big of a deal to me, but for those of you wanting a coffee shop quality latte may want to look elsewhere

this espresso auto works very well. It is new so down the road we shall see. The last saeco machine I owned was great. Phillips is the owner of phillips saeco. the saeco affillation is why I went with this espresso machine. good name in espresso equipment.

We have been using this thing almost daily since we got it. We aren't elitists about coffee, so this produces so great tasting coffee in our opinion. It is very easy to use and clean. Make sure to get quality, whole beans.

Overall, i love it and the coffee is great. Machine is light and compact, with the cleaning of the machine is fairly easy. You have to empty out the bin quite often, which is annoying and at times, it leaks.

This machine makes perfect espresso, cappuccino and lattes. It is simple to use and even simpler to clean. That's important when it gets used multiple times a day. I would definitely recommend this.

Easy setup. Best coffee ever, from just a cup a joe to super frothy cappuccinos to creamy lattes the superior taste is the same everytime you brew your favorite drink!

I waited over a year to buy a super automatic espresso machine. Specifically I wanted one that steamed milk automatically. Also, while I enjoy a good cup off coffee and I think Starbucks is garbage, I am not an espresso snob. Nonetheless, I have been very happy with this purchase and wish I had bought it sooner. I have zero complaints so far and I have had some coffee snobs impressed with the quality of the espresso. It hasn't been more than a month so I can't speak to the reliability but I have had a saeco machine before (Philips teamed up with them in building this) and they are reliable/ easy to work on. Also, I f ind the milk dispenser to be a great design which is easy to clean.