Customer Ratings & Reviews

Love this coffee maker - easy to use and clean. Brewed coffee has a nice foam on it and tastes fantastic.

[Employee of bestbuy] This thing is great! Makes a perfect cappucino or macchiato and cleanup is very easy. Would highly recommend!

Working perfectly! It makes the coffee perfect every time, maintince is not hard at all.

I love my coffee maker .coffee tastes so good, it's easy to use. I enjoy my coffee with my neighbor and my friend.

Like having starbucks in your house! Easy to use for the most part, there is a learning curve on a few things. Dont throw awy the manual. Regular coffee comes out extremely hot. Expresso shot does not. Which is good for cold drinks and adding an expresso shot. But if someone wants a Cuban they will be drinking it warm. Everything else is awesome. A little pricey. but 150 starbucks trips avoided and its paid for itself....without the long wait!

After researching fully automatic espresso machines and reading tons of reviews, I finally settled on the Philips 3200 w/LatteGo. I am *so* glad I went with this machine! Setting up the machine is a piece of cake and took less than 5 minutes from unpacking to making my first espresso. The buttons are easy to read, understand, and use and operation is very simple. I was on the fence about getting the LatteGo version as I do not typically drink coffee with milk however I am SO glad I got the LatteGo version! I never knew how much I enjoyed cappuccinos until now! I HIGHLY recommend getting the LatteGo variant of the 3200. They did an amazing job designing the milk frother. It attaches easily, holds a perfect amount of milk, and is extremely easy to clean. I've been using 49th Parallel Epic Espresso which is pretty amazing coffee by itself. Combined with this machine, the product it produces is out of this world! Cleaning the machine is super fast and easy. I pulled the coffee mechanism out, rinsed it off in the sink for a few seconds, let it dry, then placed it back inside. The same goes for the LatteGo container as I mentioned earlier. It too is a sinch to clean. The *only* thing that shocked me a little is how often I need to refill the water container. It isn't a problem at all and I'm probably just drinking way too much coffee but it seems like I have to fill it up at least once a day. It's simple enough to do though so again, it isn't a problem; I am just making an observation. Overall, LOVE the machine and LOVE the coffee products it makes!! I highly recommend this model and am so thankful I went with this one, especially for the price! **Two thumbs up**

As someone that has been drinking Keurig and grinding coffee beans separately. This has elevated my taste profile. I am enjying a miuch better coffee experience overall. i've Has this over a month now and so far this has been a stellar machine. it is a bit louder than what i'm used too and the cleaning can feel weird at first but then you get used it

I spent way too much time and money stopping to buy coffee every day. Now we buy a bag of beans every 2 weeks to fill the hopper. Some maintenance and cleaning required but well worth the lattes at home and the savings that go along with it. Owned for a year and half no problems so far. Would buy the next model when it comes time.

Wow, the machine is incredible. Still breaking it in, but the ease of which it creates a nice cup of cappuccino is amazing. The setup is a little involved, but be sure to follow every step. The unit is a bit loud, but it is somewhat expected, as coffee grinding and milk frothing is involved. Clean-up is easy. Whole milk froths best, and obviously, good beans, good result. Highly recommended!

It makes excellent coffee. The machine is simple to use and comes at a great orice!

Ok so most reviews i read on this machine state that it uses a lot of water that you don't realize... this is true, i figured out that it is rinsing the coffee filter inside the machine. As such there will be a fair amount of discarded water. As for coffee, i like a strong coffee, i found that the strongest setting with a middle pour amount works well. I am able to make a 16oz americano in less than 5 minutes machine on to coffee in my mug. The automagic milk frother is a nifty feature and takes a lot of the guess work as to how much to froth, and then the clean-up of the frother present in other machines. Cleanup is simple as advertised. One thing to note is that if it is not clicked in all the way at the bottom it will drip out the bottom as it is frothing into the catch tray. I did adjust the grind a little for my taste, and haven't touched that knob since. The instruction manual is kinda of annoying to use, as they refer to figures that you dont see at the beginning of the book (like ive seen in others) nor do they tell you where the figures are... it turns out they are at the end of the book folded on the inside back cover. I have made all of the types of coffee this machine will make. I know that i am not the best barista in the world. This machine has been a wonderful addition to my house. In my family we spent quite a bit at coffee shops. I've found that i can replicate them (frozen blended drinks aside) at home with surprisingly good results. Very happy with this purchase.

I quit buying coffee out because I bought this machine. Makes shop quality espresso in your house. DO NOT forget to empty the grounds bin after use as it's a breeding ground for mold between the grounds, the wetness and the dark. The good news is that you can run that part of it through your dishwasher.

This machine seems difficult to use but it’s actually rather simple. The way it functions is relatively easy and the coffee drinks it produces are extremely tasty. Ease of use and cleaning make it a must buy. We use it everyday and it works great. Very happy with purchase.

Love it! Makes perfect coffee, easy to use and to clean.

We absolutely love ours, and got a second for our cabin. Works great, the settings are great, only thing we dislike is that the size of brew in the cups is a bit smaller than we would like. (Not enough to make a full cup typically)

Very well designed. Easy to use, coffee is very good. So great to have automatic machine especially when trying multi task breakfast. Took a little experimentatin to get the settings to mg liking, but that was fun. Was somewhat of an impulse purchase and very happy I acted on the impulse.

I had a Saeco Vienna semi-automatic for over 15 years and decided to look into a fully automatic unit. The 3200 checks all the boxes. Fully adjustable drink strength and size, several different types of drinks, easy to clean, large water reservoir and bean holder, one-time ground coffee option, and the adjustable coffee dispenser handles almost any sized cup/mug. I was hesitant on the frother but what a surprise...it works!! Really clever system. The only small negative would be that there is no cycle for just frothing. Some people have reviewed that the instructions were confusing and difficult to set up...I may have had the advantage of having my Saeco (which Philips bought) but if you just have patience and do trial and error with the adjustments you will not be disappointed. For the money this does the same, if not more, than units that are twice the cost.

I was skeptical about this purchase but so glad I did buy it. Fantastic machine. I absolutely love it! Don't hesitate.

I've been wanting a new espresso machine for awhile. With a newborn and working at home, I just don't have time to manually make an espresso and froth milk in the morning. I can eat or make coffee, never have time for both. So when I came across this machine, I was interested but put off by the price. After a few weeks of debating and a ton of research, I decided to purchase this and I am SO glad I did! It saves me so much time and I can make a coffee in less than 5 minutes. The milk container is so convenient, I just fill it full and put whatever is left back in the fridge for later. I will say there's a slight learning curve, even though it is fully automatic. It's really just trial and error until you find out your preferred settings. It has the ability to use pre ground coffee, which is awesome for decaf. Works just as well. When you love coffee as much as I do and have zero time to make one manually...this is a necessity.

This is an amazing expreso machine! I make coofee, expresos, lates and cappuccinos on the daily basis. There isn't a big difference between a cappuccino and a late, other than the amount of milk. Cappuccino could have more froth.