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Customer Ratings & Reviews

Your price for this item is $649.00

Customer reviews

Rating 4.5 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Philips 3200 Series Fully Automatic Espresso Machine for its user-friendly design and the quality of coffee it produces. Many users appreciate how easy it is to operate, allowing them to enjoy barista-style beverages at home. The machine's automatic features and customizable settings, such as shot size, strength, and temperature, are also highly praised. While some users have mentioned that the water tank could be larger and that the machine can be a bit noisy, the overall positive feedback suggests that this espresso machine meets the expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 79 reviews
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues currwntly. Set up wasnt as intuitive as philips makes it out to be.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect coffee/espresso machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee machine. I used to have a Gaggia but let the ex-wife keep it when we split. Lol. And a Keurig can’t compare. I dumped the Keurig within months and splurged on the Philips 3200. Coffee is so much better freshly ground and brewed. And, a plus, the coffee grounds works great in plants!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Would recommend it any day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Coffee that comes out of it is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Nice design. Best coffee machine l ever have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. And steaming is awesome it actually heats the milk like it should. However it does use a lot of water. And the drip tray always has water despite having cup under spouts to catch the water during cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best espresso machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best espresso machine that I I’ve ever seen. Your coffee will taste strong and fresh. If you’re thinking about buy it don’t think it anymore, you’ll have espresso, americano & lattes at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No More Starbucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love Starbucks, it’s pricey when you drink it every day. This machine, though expensive, has already saved us money. The drinks you can create with it, the ease of automatic espresso, etc make this worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    My new crazy $$$ coffee maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jury is still out on this. the buttons can be fickle, especially the on/off one. I am still figuring out all the choices. It always seems to automatically turn off right before I want to make a 2nd cup. The quality of taste is great.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is a good espresso machine good in espresso very good in coffee not really fantastic in Americano but in overall is a good espresso machine not impressive but this is what you spect with this value

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Freshly ground just tastes better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic coffee … didn’t realize how much better freshly ground would taste. Getting a single unit makes it super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker and espresso machine. I drink coffee, my wife makes lattes. It is perfect for both of us. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee machine, I have been searching for a long time and read a lot of review before buying this one, no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee made in this machine is AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee machine! It is like waking up in a coffee shop every morning. It’s well worth every penny I spent.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Makes a great cup!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Philips 3200 Espresso machine makes it simple and easy to make your favorite espresso drinks or a just a cup of coffee. The strength of this machine is its simplicity and easy cleanup. Once you know all the lingo in the manual, the display is clear and you will be making espresso drinks like a pro. The water reservoir is fairly large and can make perhaps 8-10 8oz cups of regular coffee, or many more single espressos, on one fill. The grounds are placed in removable cup that is easy to dump out, and there is an indicator light when the cup is full. So far the grounds cup gets emptied about every 3rd time I fill the water reservoir. The machine can use whole beans or grounds. I find it much easier and fresher to use whole beans because otherwise you need to put grounds in the machine for every cup you make, but the bean hopper allows you to only need to refill about every 50 cups. The milk frother works great, although it doesn't get used much. There are 2 curious and slightly annoying things. First, the machine can be rather loud and if you're an early riser you might wake up the rest of the house. This noise is on par with other espresso machines but I wish it was quieter. Second, when the machine is first turned on the water pump runs and an ounce or two of water comes out of the spout. I'm not sure what the purpose of this is (cleaning?) but it ends up filling the collection tray and necessitates removing and dumping the collection tray more often than I would like. All in all this machine is simple to use and makes a great cup!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For smaller households!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is easy to use and makes a pretty good cup of coffee. We had to replace the machine after about 6-9 months, due to the grinder breaking. We had purchased the protection plan so it was easy enough to take care of. I would still recommend this machine to a smaller household that won’t use it as much as we do.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great till they break-Best Buy?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for about 10 months and then died. Since you bought through Best Buy any warranty has to go through Philips. This is a very big corporation and warranty is not their strong suit. You have to wait 3-5 days just to get an answer back, then come shipping labels and trips to UPS. Not gonna be fun.

    I would recommend this to a friend
    • Brand response from Answered by Philips
      Posted .

      Hi. Thank you for your message here. We're sorry to hear you're experiencing troubles with your espresso machine. My colleagues will do their best to help you out as soon and fast as possible with this! If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!

      Kind regards,Philips Consumer Care Philipsglobal-en_US

  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Spend your money elsewhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for 10 days. I was out of town for 3 of them and didn't make any coffee, so aside from the initial setup it's been used maybe 15 times (2 people in the household). I used high quality coffee beans (Lavazza Super Crema) and this morning, the machine would not work and 3 lights started flashing. After consulting troubleshooting and Philips CC, I'm being told the grinder is broken. What a piece of junk to not even make it a week and a half. Will be returning and will purchase a different brand. Disappointing because the few cups of coffee I did have were really good and I liked the machines features.

    No, I would not recommend this to a friend
    • Brand response from Philips
      Posted .

      Hi Halsey,

      Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.

      1-800-933-7876Monday -Friday 8:00 AM -8:00 PM EST
      Excluding Major Holidays

      We look forward to hearing from you. philipsglobal

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use and frequent cleaning required However, best taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine. Perfect for home or office use. Recommend to buy. Great price great deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ExcellenT product and easy to use.coffee and complete instructions.

    I would recommend this to a friend
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