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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers admire the 6-Device Universal Remote's ease of use, citing its simple setup and user-friendly programming. Many found it easy to pair with their televisions and other devices. The remote's ability to consolidate multiple remotes into one device was also praised. There were no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 3 out of 5 stars

    It's fine, but doesn't access all features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine for a universal remote, sleep button doesn't work on Samsung, LG, or TCL tvs. Can't assign apps to colored buttons or start apps without a lot of hassle. No support for TCL soundbars. It's ok for basic functions but a dedicated brand remote is better by far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    All together remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for those that need to have one device work all of their remotes. It certainly beats several remotes sitting around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and easy to use the remote control that was used to replace the old remote was easy to program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Philips - 6-Device Universal Remote - Brushed Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote stopped working and this universal remote worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go threw a lot of remotes but this one by far is best for the price range. Very easy to program and use. I bought 4 of them and switched all my remotes for one. No more 3 remotes for one tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good generic remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with my Samsung tv. Worked perfectly for my needs. Big buttons for my clumsy fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and has a beautiful aesthetic for such a low price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easy set up and user friendly. The price was excellent as well. I recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Goo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the price and and it's good to buy for this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIRELESS REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A VERY GOOD WIRELESS REMOTE *VERY GOOD*GOOD*VERY GOOD *VERY GOOD*GOOD*VERY GOOD

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No back button

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks decent, but there is no 'back' button. How are you going to go back to previous screens if you are watching YouTube, Netflix etc.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Rocky, thank you for your question. Exit is the back button and the Home button will navigate the streaming apps. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Rated 1 out of 5 stars

    Bad Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good I would nyre recommend this remote for use

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Valued Customer, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and responds fast to button pushes, can lay flat on a surface and be used with 1 hand as most remotes are curved and need to be picked up to press the button, this remote is not so.

    I would recommend this to a friend
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