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Customer Ratings & Reviews

Your price for this item is $52.99
The comparable value price is $249.99

Customer reviews

Rating 3.9 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the ease of setup and immersive experience offered by the Geek Squad Certified Refurbished Hue Play HDMI Sync Box, praising its seamless integration with various devices and home theater systems. However, some customers find the price to be high and have reported occasional connectivity issues. Despite these drawbacks, many appreciate the improved home theater experience and the generally good condition of the refurbished product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 176 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overall not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No really compatible with smart TVs need external source devices. Also doesn’t work well with an AVR. Very expensive for what you get. Not super wiser friendly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Included wrong power adapter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product included wrong power adapter - I just returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gets the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good box and does the job, makes movie bit more interesting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a splurge, but I use it every chance I get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A completely new vowing experience. Pair with absolutely any Phillips hue in your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine with it beong refurbished....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sync Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. Love my lights. We would def reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I have been using this for a month now and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    makes watching movies even better!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the hue system, makes watching movies even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fave!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I have purchased. Getting one for each television.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expectations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've had that was refurbished, this one did not live up to expectations. I had to send it back because it refused to connect to my internet. When the price is right I'm hoping to buy a new one instead of refurbished because I've lost trust in the refurbished products and working as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbish itEm Like new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect . Just like a new item. Great used .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced and Overhyped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this products to be far too buggy for the price point. At times, the device would start the sync when I didn’t want it to, and it was so difficult to switch HDMI inputs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bunch of lies

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no “geek squad certified refurbished”. They should just call it open box. I bought one and it has malfunctioned ever since. You may save those $50 bucks but you just lose on the repairs for something they havent fixed in the first place. Just get a new one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk dont buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk doesnt work spent over 600 on light's and gadgets and it wont work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Refurbished is Rubbish!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t fair to Philips Hue. Their product works as advertised. This review is specific to Geek Squad Refurbished Hue Sync Box. Best Buy certified claims they take extra care to ensure they do a thorough job to inspect and test it. Malarkey! The plug didn’t even fit into the unit. There is a zero percent chance they looked at it, let alone tested it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! This product is absoluetly terrible, sync box has 4 hdmi ports that go in and one hdmi out. I have Xfinity cable in hdmi 1 and dvd in hdmi 2, when I turn on the dvd player it switches ports automatically but my cable box stays running so the sync box DOES NOT SWITCH back to watch cable, have to unplug hdmi cord then plug it back in so it switches back to hdmi 1. It would be easy if the app would have switch to different hdmi port but for $500 sync/hub/3playlightbar This is garbage!!! Taking it all back! .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it really easy to setup and install following the guide in the hue sync app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy refurbished. It works but hdmi hookups won't connect at times . Even bought new cables just to be sure. I'd pass for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    4k only but no dolby or 2.1 support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been having my eyes on this product for a long time , wanted to hold off as 2.1 version was rumored to realease but its mow been 3 years now so went ahead and picked it up , It works great but hate having to choose between 60 fps and 1/0 for gaming and having to be capped at HDR contrnt instead of Solby

    No, I would not recommend this to a friend