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Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

Model:
7820231U7
SKU:
10763212
$175.99

Customer reviews

Rating 4.7 out of 5 stars with 2183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,183 of 2,183 reviews

  • High Cost/Low Quality and Durability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing quality. It lasted just over 2 years (past the two year warranty) before it stopped working. Hue was not helpful in identifying the problem or providing any resolutions. For the cost of this product I would expect it to last longer. Additionally, the software is burdensome and not user friendly. Good idea for a product, however, the durability and quality of the product are less than average.

    This review is from Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

    No, I would not recommend this to a friend

  • Missing Parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for curbside pickup from Best Buy and was missing one set of mounting adhesive and screws. Very inconvenient. Make sure to check your box for parts before leaving the store.

    This review is from Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

    No, I would not recommend this to a friend
    • Brand response from Philips Consumer Care
      Posted .

      Hi there, thank you for your feedback. We are sorry to hear about this inconvenience. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.

      Hope to speak to you soon!

      Kind regards,
      Philips Consumer Care PhilipsBrand-EN_US

  • Cool idea but doesn't work with any video services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is feedback from Phillips Hue: Much like other applications on computer and other devices, Philips Hue Sync is not able to capture all content. Most notably application that does not allow screen capturing: Netflix and Netflix HD (using Windows Edge and Safari), Amazon Prime video (using Windows Edge and Safari), and Hulu (only Safari). Power DVD is also not supported.

    This review is from Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

    No, I would not recommend this to a friend
Page 110, Showing 2,181-2,183 of 2,183 reviews
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