Customer Ratings & Reviews
- Model:
- S5210/81
- SKU:
- 4820909
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the 5100 Wet/Dry Electric Shaver's shave quality, ease of use, and long battery life. Many appreciate its affordability and the ability to use it wet or dry. However, some customers expressed disappointment with the lack of an attached trimmer and the absence of a travel case. A few also mentioned that the shaver could benefit from increased power.
This summary was generated by AI based on customer reviews.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a particularly close shave, time consuming. Power button in very inconvenient location - I'm constantly shutting off the power in the middle of a shave
No, I would not recommend this to a friendNot a good, close shave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older model Norelco that has been doing a good job until one of the blades cracked. I bought this guy and the shave is close but not clean...I still have to use a razor afterwards.
No, I would not recommend this to a friendGlad I upgraded from this...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't bad at shaving, bit I can't say that it was good either since it made shaving a hassle since it took 10 mins for it trim.
No, I would not recommend this to a friendhusband hated
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned this product because it tugged and created raizer bumps for someone who never gets them . wasn't comfortable to use.
No, I would not recommend this to a friendnot a close shave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got it for my dad for christmas. it was the newer version of the one he had. it does not give him a close shave like the previous model
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Ralph,
Thank you for sharing your review here with us. We're sorry to hear your are not satisfied with the results of the Norelco 5100. We'd like to take a closer look at this for you to see how we can help.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Philips Consumer Care
Not the best shaver
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't been a year since I purchased it and the blade is already dull. Not the best electric shaver I have ever owned.
No, I would not recommend this to a friendNon effective cutting blades.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cut well and have to go over the same area multiple times. My dad has an older model and the blades spin faster and shaves much better.
No, I would not recommend this to a friendEh not good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good for the price / value would recommend Costco for that or keep using regular blades
No, I would not recommend this to a friendIts not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its very rough. This is my third trimmer from Philips. Earlier both were very good. But this model is not that much good to have smooth trim. the edges have very rough finishing. I thought of return on the first trim itself but somehow kept aside and feeling bad on this sale.
No, I would not recommend this to a friendJust okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You’ll need to go over same spots multiple times to get every hair. Not worth the $
No, I would not recommend this to a friendbattery is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no matter how much I charge this it's only good for one shave. not happy.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for sharing your review here with us. We're sorry to hear your Norelco Shaver's battery only seems to last for one shave. That's certainly not ideal, and we'd like to take a closer look at this for you to see how we can help.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Sucky razor for shaving your legs!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this electric razor for my legs, and it's terrible!! Doesn't even take the hair out.
No, I would not recommend this to a friendNot efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not as pleased as my older version. It takes 3x longer to shave. I'm switching soon again.
No, I would not recommend this to a friendEhh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a great idea for my teen. Not a close shave
No, I would not recommend this to a friendAwful - paid full price for an open box.....
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid full price for this and it showed up with an open box. Either I had a faulty unit that was returned, or this is simply the worst electric razor ever made. BB Staff: Please contact me about a replacement
No, I would not recommend this to a friendBlah...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not the best electric razor I've ever used. I have razors that cost significantly less and did a much better job at cutting close, and with less pull. For the price I expected more. To me it was no better than a lesser priced electric razor.
No, I would not recommend this to a friendNot that good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had a Norelco shaver in the past and loved it, so when I needed a new shaver and saw this one I got it! I found the shaver to be weak and has a lousy re-charge that only lasts for a short time! Overall it sucks!
No, I would not recommend this to a friendDon’t waste your money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not give a smooth close shave - not by a long shot - so I’m back to using my manual Bic razors. Needless to say I’ll be returning it back to Best Buy.
No, I would not recommend this to a friendHorrible!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well at all. Neither the code shave or precision shave worked, even slightly. Total junk. Don’t waste $. I have to return.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hello there,
Thank you for sharing your feedback. We're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco 5100 Electric Shaver comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address these issues (reference this review).
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Seized after only 5 uses!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this razor for my husband for Christmas. He used it 5 times before it completely seized up and is now useless. I wouldn’t recommend this product.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Nells,
Thank you for sharing your review here with us. We're sorry to hear your husband's Norelco Electric Shaver stopped working so early on. That shouldn't happen, and we'd like to take a closer look at this for you to see how we can help.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care