Customer Ratings & Reviews
- Model:
- HP6401/50
- SKU:
- 9094105
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the Satinelle Epilator's ease of use and affordability as positive aspects. Many customers praise its effectiveness in hair removal, while some find it painful. The corded nature of the epilator and the noise it produces are also mentioned as drawbacks.
This summary was generated by AI based on customer reviews.
great for ladies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this as a present for my wife and she says it works great
I would recommend this to a friendMy wife loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the service that I get all the time I go there
I would recommend this to a friendIt doesn't work that great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting it to work better from the reviews, but it doesn't remove that much hair for me - even longer hairs.
No, I would not recommend this to a friendGreat epilator for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it,it work really good, i can recommed to a friend
I would recommend this to a friendGood choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought it for my wife and she is very happy with it.
I would recommend this to a friendGood deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good deal for your money. It works well
I would recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want it to feel as if every hair is being plucked out individually get this product.
No, I would not recommend this to a friend- Cons mentioned:Pain
NO Worth Painful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my wife and share was using Panasonic Epilator earlier and this was the second product she used...and she didn't like the product at all...as it was time consuming ...painful....and not smooth as Panasonic product was. I will never recommend this to any one...
No, I would not recommend this to a friend Good But on Battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been good if it has lithium battery rechargeable one
No, I would not recommend this to a friendGreat epilator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed buying at Best Buy for the best price. I always look up for good deals.
I would recommend this to a friendPhilips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Philips epilator the price was so good and delivery free
I would recommend this to a friendsmall but not cordless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to charge and plug in this device in order to use it.
I would recommend this to a friendNot very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This hair removal doesn't really grab hair from the root
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like most of the time don't pull any hair off , you need to put it in the same area a lot of times to get some hair out,
No, I would not recommend this to a friend- Cons mentioned:Power source
Feel restricted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when purchased, did not realize it can only be used while plugged in which makes it difficult to use freely. Also need to use next to a power outlet only/
No, I would not recommend this to a friend - Cons mentioned:Pain
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it is very painful and a bit pricey for only performing the one function but most important is is not a relaxing experience u should have a high pain tolerance
No, I would not recommend this to a friend - Cons mentioned:Pain
Pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It hurts so much! Not recommend if you are sensitive skin!
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hello there,
Thank you for sharing your feedback. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Because the hairs are being removed by the root, you may feel a little discomfort. With regular use, epilation becomes more comfortable. We advise using the epilator over wet skin in the shower to minimize the discomfort. Stretch your skin with a free hand while using Satinelle to make sure hairs are standing upright and will be caught. Take your time, moving the device slowly against the direction of hair growth. Additionally, find a few other tips and tricks to using your new epilation device, at our brand page, https://www.usa.philips.com/c-m-pe/hair-removal/satinelle-epilator
Our Philips Satinelle Epilators also come with a 45-Day Money Back Guarantee. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.”
24/7 LIVE CHAT:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=FEMALE_DEPILATION_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-7884
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Not impressed...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Legend by Epilady and this just didn’t live up to my expectations.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi Jack,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Satinelle epilators come with a two-year Warranty and an additional six months if the product is registered. We also offer a 45-Day Money Back Guarantee on this product. Your complete satisfaction is extremely important to us. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address this issue/help to resolve it. (reference this review).
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=FEMALE_DEPILATION_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-7884
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you, Jack.
Not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be a good gift since my gf shaves her leg but this item tends to pull on the hair and it hurts
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hello there,
Thank you for sharing your feedback. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Because the hairs are being removed by the root, you may feel a little discomfort. With regular use, epilation becomes more comfortable. We advise using the epilator over wet skin in the shower to minimize the discomfort. Stretch your skin with a free hand while using Satinelle to make sure hairs are standing upright and will be caught. Take your time, moving the device slowly against the direction of hair growth. Additionally, find a few other tips and tricks to using your new epilation device, at our brand page, https://www.usa.philips.com/c-m-pe/hair-removal/satinelle-epilator
Our Philips Satinelle Epilators also come with a 45-Day Money Back Guarantee. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.”
24/7 LIVE CHAT:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=FEMALE_DEPILATION_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-7884
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
- Cons mentioned:Pain
Razor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it at all it doesn't work well and it hurts when u use it
No, I would not recommend this to a friend