Customer Ratings & Reviews
- Model:
- HP6401/50
- SKU:
- 9094105
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the Satinelle Epilator's ease of use and affordability as positive aspects. Many customers praise its effectiveness in hair removal, while some find it painful. The corded nature of the epilator and the noise it produces are also mentioned as drawbacks.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works only with the thickest hair. And even that’s too small for the machine to work.
No, I would not recommend this to a friendTried to sell me a used one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to pickup My order the box was already opened and when I asked about it they said it’s due to the tape... and when I opened it there was a hair on it.. when I showed it to them they were like I have a bad eye sight .... returned it back
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Sravani,
Thank you for taking the time to flag this to us. This is indeed, not how it should have been, as we always ensure the quality, and even packaging (for this matter), at all times. We hope you were already able to report this instance to BestBuy. If you would need further assistance from Philips, our social media pages are 24/7 available to help you out with your concern.
Please feel free to get in touch via Facebook (https://philips.to/fb247) or Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
- Cons mentioned:Pain
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will feel pain during use.Should buy different one with more money.
No, I would not recommend this to a friend - Cons mentioned:Pain
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Far too painful. You have to go back and forth over and over.
No, I would not recommend this to a friend very speed blade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.rotation of the blade is fast can cut skin use little oil or other product too
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about the product until I got it home. I have very little hair on my legs. I have never shaved, but wax a few times a year. Getting tweezers and plucking our hairs one by one would be more efficient than this product.
No, I would not recommend this to a friendNot worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't pull a single hair whatsoever. Extremely disappointed.
No, I would not recommend this to a friend- Pros mentioned:Hair removalCons mentioned:Pain
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product came as described with an extra long cord, making it easy to move around the bathroom. This little baby is pretty loud, but my sleeping husband and toddler did not wake up in the next room. I successfully rid the hair from both arm pits in one sitting. From the reviews I read I have to say it was not nearly as painful as I thought. It stung a little afterwards but within 30 minutes my underarms had no red bumps and were so smooth! I did not use deodorant for a day to be on the safe side. I also did not have discomfort at work that evening. The following day I used deodorant and everything was fine. Not having shaving irritation is wonderful! I have had to shave my armpits TWICE in a day that's how fast the hair has come back. Once a day minimum. No more! It's been 3 days and my armpits are smooth as a baby's bottom literally!
I would recommend this to a friend Very bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my wife but this turned out to be a terrible product. It is very very painful to use it. Don’t buy this and help yourself
No, I would not recommend this to a friendHorrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after reading some positive reviews and I don't know what they were using, but this is a bona fide torture machine.
No, I would not recommend this to a friendCrab
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in this product, it did not work for me.
No, I would not recommend this to a friendNo like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get wrong item I order hair removal epilator and they send me a pressure cooker
No, I would not recommend this to a friendHurts
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pinched skin and barely removed any hair Note I have thick hair
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
Thank you for sharing your review here with us. We're sorry to hear about your experience with your Satinelle Epilator. Your utmost satisfaction is extremely important to us, and we'd like to take a closer look at this for you to see how we can help.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
gift for my wife.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.irritates her skin and doesn't use it anymore. A waste of my hard earned money.
No, I would not recommend this to a friend- Pros mentioned:Hair removalCons mentioned:Pain
No Flaw to this Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical to buy this because of the pain factor, but after buying it and hesitating for about 5 minutes I was pleasantly surprised that it didn't hurt! It had like an itching sensation. Having to continue in the whole length of my hair was what did hurt a little. I would give it a 3.5 out of 10 in pain, but I'm guessing that as I get used to it, it will hurt less. It is also extremely efficient. I could see the roots of my hairs, and it didn't leave any hairs behind. This is a great alternative to shaving for people like me, who hate shaving, because it plucks the hair from the root, and therefore will last much longer.
I would recommend this to a friend - Cons mentioned:Pain
PHILIPS SATINELLE EPILATOR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PHILIPS SATINELLE EPILATOR works great. Does not hurt.
I would recommend this to a friend - Cons mentioned:Pain
Does The Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of hot wax where it may rip off your skin as well, imagine a bunch of tweezers pulling at your hair instead. Depending where you're going to use it, it may or may not hurt at all. Not recommended for hairy areas.
I would recommend this to a friend - Pros mentioned:Performance
Does a good job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used an epilator for a few years now, and this one works well. Would buy again, especially at the great price I purchased this one at.
I would recommend this to a friend - Pros mentioned:Performance
WORKS GREAT FFOR THE PRICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I BOUGHT THIS EPLICATOR 3 YEARS AGO AN IT STIL WORKING PERFECTLY LOVE THE RESULTS
I would recommend this to a friend - Pros mentioned:Performance
My wife got it to try
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far she says it works well keeps her from needed to use other products longer with alternative means ;)
I would recommend this to a friend