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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 16 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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100%would recommend to a friend

Customers are saying

Customers consistently note the superior cleaning ability and ease of use of the 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ, praising its accompanying app and convenient travel case. Many appreciate the long battery life and well-designed brush head, although some find the product expensive. A few users experienced issues with intensity settings and charging inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Great for travel, cleans super well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Philips Sonicare Diamondclean toothbrush for 5 years. Recently, the battery on that one started going out so I knew I needed a new toothbrush. I decided to purchase this one because the carrying case seemed much more convenient for travel. I was pleasantly surprised to find this brushed even better than my last toothbrush! It's hard to say if that's because the battery on my old toothbrush had weakened over time, but I've been pleased. I've removed a star because I do think it's pretty expensive for an electric toothbrush, particularly knowing that the battery life is likely equivalent to my last toothbrush (5 years) and repurchasing brushheads isn't cheap. I'm attempting to extend the life by not keeping it plugged in all of the time and only charging it when it is out of battery, though time will tell if this is effective at extending the battery life. That said, it really does clean exceptionally well, and the small footprint for storage is meaningful to me as I travel a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    I'm a Dental Assistant and this is my toothbrush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have problems with periodontal pockets or are just looking for a whiter smile this is the toothbrush for you. The app makes you pay attention to the areas your not brushing, but you feel the difference after 1 brushing. I feel like i just went to the dentist and got my teeth polished. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Love it! Long battery life. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    My Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present. I have it for myself as well. If you haven't brushed your teeth with this brush, then you have not experience at-home oral hygiene. My giftee recipient was ecstatic. As I para-quote, they said that their mouth had never been as clean. One can literally feel the difference. It is kind of hard to imagine what can beat this brush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gorgeous brush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife and she is in love with the design and function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bragging about my sonicare 9900 series to my mom. Dhe had me run out and get her one. She loves it. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toothbrush!! So worth the money spent. Highly recommend. The app works great & is super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality and comfort. I have always felt happy we with the Phillips brand.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday you will be feeling that you just went to the dentist. Really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked great for me. Especially with cleaning my braces! However, it has been 13 months and the brush head connector part has become loose and makes a very loud sound. Hoping to get a warranty replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought to use all the functions, but ended up only used as a regular electric toothbrush. Possible the auto speed fuction it has, i do not feel any abnormal for the teeth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink with nice teeth

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brushing experience. Must buy!!! Pink and dentist approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rechargeable toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my girlfriend and she loves it she opted not to link her phone to it but she loves all of its features and the sleek color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device I recommend to everyone it worth every penny you spend on this toothbrush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FILIP Sonicare electric brush 9900

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very nice the only case is amazing but brush not fits with plastic cover ,you must putt inside cover only brush without plastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonicare top of line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Sonicare toothbrushes for over 30 years. Time will tell if this improves gums. All the electronics seem over the top

    I would recommend this to a friend
  • Customer reviews from philips.com

    User rating, 4.5 out of 5 stars with 422 reviews on philips.com.

    See all philips.com reviews
  • Customer reviews from bestbuy-ca

    User rating, 4.5 out of 5 stars with 2 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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