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89%of customers recommend this product.

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    • Brand Response

      Best Buy Customer Care on behalf of pi lab 

      December 17, 2015

      We appreciate your feedback and can offer assistance. Edwin is compatible with your iPhone and we can help get them paired and address issues with control and movement as we haven't had this type of feedback before. Contact us directly at support@thepilab.com. Once we get Edwin paired over Bluetooth, your child will be able to enjoy watching movies and listening to music with Edwin as he streams any audio content wirelessly. Edwin content library will grow regularly with add-on stories, song, and games, as well as additional apps. There is a second app available now for Sleepy Time which includes sleep sounds, lullabies and timer controls. We encourage you to contact us with any questions or concerns you may have.