Customer Ratings & Reviews
- Model:
- DMH-1770NEX
- |
- SKU:
- 6477986
Customer reviews
Rating 3.9 out of 5 stars with 863 reviews
(863 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers frequently mention the positive aspects of the 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver, such as its Apple CarPlay integration, sound quality, ease of installation, user-friendly interface, and affordable price. However, some customers have expressed concerns regarding the durability of the product, particularly the screen, which they claim may develop issues after a year of use. Additionally, a few customers have reported issues with the product's warranty and radio functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great headunit for the price you pay.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it has been working great since I got her installed, did have to buy some extra wiring harness because I'm not a master electrician though.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great radio fit in my car wonderfully, really easy setup.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver! We're thrilled to hear that it fit perfectly in your car and that you found the setup process to be straightforward and easy. Your feedback is greatly appreciated and helps us continue to provide excellent products and services. Enjoy your new receiver! Jeth |Pioneer Support. https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986
Brand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Money well Spent works perfectly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my granddaughter. Her car did not have hands free operations or car play, so I thought it would be a good safety feature. It works perfectly. She loves it and I feel money well spent.
I would recommend this to a friendRated 3 out of 5 stars
Not as I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as described stereo is fine. I added tailgate backup camera and it's very dark can not see. It either bad camera or stereo
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .I am sorry to hear you are not happy with the DMH-1770NEX. The radio will display the image provided by the camera. If all other screens are bright, I would suspect the issue could be the camera.
Check the connection of the orange/white wire. This should be connected to headlight circuit. When the headlights are on, it will send voltage to the stereo and tell it to dim the display. If you have daytime running headlights, the radio may be getting a false signal.
Go to Settings and then Display Settings. Try turning off Lighting Detect. See if this helps with your image.
If needed, please contact our Product Support at 1-800-421-1404, select option 1.
They will provide troubleshooting assistance.
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT! I went from a factory cd/cassette player in my Audi to this and i love it, i just wish it had a usb-C connection instead of the type a connection on back to connect my iPhone but other than that i love it!
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife's 2019 dodge caravan, and it works great for her. She loves the link screen to her phone.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 2 out of 5 stars
Lifetime Pioneer Customer No More
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifetime Pioneer customer since the 1980’s but no more. This is the third unit I’ve had in my truck in about 6 years. The first two had HD tuners that stopped working so the radio just kept cutting in and out every 3 seconds. I finally bought this unit THREE MONTHS AGO and now it’s stuck in a “reboot” loop. I checked for a firmware update and there isn’t one available on Pioneer’s site. About to go pull the fuse and see if that works; otherwise, it’ll be another paperweight in my garage.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello DaveK. Thank you for taking the time in leaving a review on this Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver. We don't want to lose a loyal customer like you. Kindly give us a chance to fix this for you. Please contact us.
Mary II Pioneer Customer Support
Rated 5 out of 5 stars
Daughters first car
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thus was a ungrade on our car that we passed down to our daughter. It has awesome gps, touch screen, voice acivation, and Bluetooth. This is great sonshe can answer and talk while keeping eyes on the raod
I would recommend this to a friendRated 5 out of 5 stars
radio purchase/installation Thanks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the purchase to installation it was a pleasure to deal with sales and installation. The installers help me use the radio to a comfortable novice level. I would like to Thank your staff that helped me. Thanks Jim
I would recommend this to a friendRated 4 out of 5 stars
Pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was well worth its only downside is the digital button
I would recommend this to a friendRated 5 out of 5 stars
I have music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I have music my back up camera works great and the guy who installed it explains how to work it
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Great Stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Easy to install. I do recommend installing the steering volume control as it is not easy to use the volume control in the stereo.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time. Thanks for the tip as well!
Rated 1 out of 5 stars
Bad unit under warranty no solution
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit around Christmas in 2021 . I installed it for him mid January. I was going to return after install as the sound would distort more then factory that it replaced. However best buy changed return policy from 30 days to 15 days so I was stuck with the unit. I researched at the time and almost all good reviews so thought maybe speakers was the issue. Since then the stereo started randomly rebooting every week or so. I just thought it was a quirk. I recently went out and spent over $500 in new speakers and amp. Sounds better at times as the distortion just got enhanced with the new speakers and amp. I have 2 other cars with Pioneer stereos they sound great but not this one. The one thing that stands out is when selecting Loudness low med or high the sound quality is really bad unlike when using the loudness on my other Pioneer units. I noticed others have same issue. I would avoid this unit and select one of the many they have as Pioneer usually makes decent sounding stereos. It must be a defective sound processor chip or something. I tried to take it back to best buy as defective as the Pioneer website states to do under support but they refuse to do anything even though it is under warranty. Seems I have to either listen to a bad stereo or buy another after the recent speaker and amp purchase I will need to wait a while. Not very happy.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Pioneer - 6.8" Android Auto and Apple CarPlay Bluetooth Multimedia Receiver - Black, I understand how upsetting it is when things don't work as expected, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Pioneer Support
Angela
Rated 5 out of 5 stars
Apple and Android Play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...however i do not like you have to use a USB plug to get the Android or Apple play to work. For the price everything should be Bluetooth. It comes with a remote.
I would recommend this to a friendRated 5 out of 5 stars
Nice Stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what I thought it would be. For the money it sounds very good and functions perfectly.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 5 out of 5 stars
Love it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been 2 years later and this stereo is still going hard. Love it!!!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 4 out of 5 stars
2008 Highlander
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vast improvement over the OE unit.next kicker spks
I would recommend this to a friendRated 5 out of 5 stars
Amazing Radio perfectly fits and amazing features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect, this radio fits perfectly in the car itself and adds so much to the car itself. The carplay is amazing its so helpful and fun.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Rated 4 out of 5 stars
N/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall was good services. It was done on time. Good job.
I would recommend this to a friendRated 5 out of 5 stars
Radio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dope radio, it works super well and has apple carplay!!!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the product, we appreciate your time.
Brand response from PioneerCustomerSupport
Posted .Hi ChanceLawson,
Thank you for your review! We’re thrilled to hear that you’re enjoying your Pioneer 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media Receiver. It’s great to know that it’s working well for you and that you love the Apple CarPlay feature. Your satisfaction is our top priority! Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6477986.p?skuId=6477986











