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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 572 reviews

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89%
would recommend
to a friend

Customers are saying

Customers value the BackBeat FIT Special Edition Wireless Behind-the-Neck Headphones for their excellent sound quality, comfortable and secure fit, and long battery life. Many appreciate the headphones' water resistance and lightweight design, making them ideal for workouts. While some users found the volume and bass could be improved, the overall positive feedback highlights the product's strengths. Minor concerns were also raised regarding the ease of use of the controls and the range of the Bluetooth connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 572 reviews
  • Rated 5 out of 5 stars

    Works good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I was looking for and they worked just as described!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these because they are great for running and won't allow sweat to damage the earbuds. If you have smaller ears they are a little harder to wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my review summary may suggest, I find these headphones to work well from a functional standpoint and are rather easy to use. It's easy to sort of memorize which buttons do what with the headphones on. I also like the audio cues when you power them on. A simple "power on" and how much battery life remains everytime you turn on the device. It also automatically pairs with your device so you don't need to always go deep into your setting to get it connecting. The only reason I can't give this product five stars is because the audio quality could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if you are looking for wireless head phones that stay on while you are running. It actually helped shorten my times because I did not have to keep moving the annoying cord with traditional head phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay put and they sound good. Only thing I would like is another smaller version of the plugs that go in your ears. Comes with two sizes, just a hair too large but still a good set of wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 'em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a wire free girl, I hate wires! So I tried these out to get rid of my iPhone headphones and there great! I bought them for my mom and sister and they love them as much, maybe even more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are probably the easiest and best sounding headphones I have ever owned. They easily hook up to any Bluetooth device. I either use my iPod or my iPhone and have never had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have two pairs of these headphones. Leave one pair at the gym and keep a set at home or to take with me when I'm traveling. The sound is pretty good, they stay on, and I like not having a wire.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and light weight while working out, I would recommend this item for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good product. Doesn't drown out background.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. Allows you to also hear other noises around you without interfering with good sounding music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the buds are comfortable during my work out. I like the on and off and battery life message when you activate the power.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best wireless earbuds I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simple and perfect. Comfortable in a woman's ears. They stay put during a long sweaty run. They're easy to control the music without fumbling your phone out. They link seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Leading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I was tired of headphones slipping out of my ears when I would sweat and these said they were water and sweat proof, and recommended by the salesman, so I thought they'd be perfect.When I first tried them, I was only running a little.The sound was initially good and I liked that they stayed in my ears. However, once I was able to increase my distance past 2 miles, and speed, I began to sweat. The sweat pools in the ear piece, muffling it and I have to mess with it to clear out the sweat, then try to put them back in my ears while running, which is not only a nuisance and dangerous, but also gross. These are a nightmare for anyone who actually uses them for physical activity.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review.

      This isn't a very common issue to experience with the BackBeat series but we will forward this feedback to our product managers in order to take it into consideration for future product designs. Plantronics

  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for running and am very happy with my purchase. Easily connects to my Note 4. Earpiece rotates 10 degrees for comfort. As mentioned in the quick startup guide, it would be best to turn the volume up high on Android devices. Latest firmware update includes the remaining battery life time instead of "High, Medium, Low" so be sure to update it once you receive it. Range is fair as I can almost make it to the other side of the house without it losing connection but since I got these for running, range wasn't a decision factor. Sound quality is decent as far as wireless goes and sometimes I forget that I have them on. Even wore them in the shower without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the head phones they are good for jogging outdoors I can hear my music and still be aware of my surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music Freedom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones rock! Get gift from my wife and love jamming out on the treadmill or basketball court. A+ purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stay in place well and don't need adjusting continuously. Sweat proof is a plus . Music quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are great. The sound is good enough but it tends to harm when used more than 4 consecutive hours

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Wireless headphone that really stays put

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the new bose and jaybird wireless headphones, they both kept falling out of my ear when jogging. This one was the only one that stayed in place. Overall, sound quality could be better, but this headphone is doing its job for workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more expensive than I am used to, however they fit great and have good sound quality. Thet don't plug your ears so you can still hear what's going on in the background.

    I would recommend this to a friend
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